Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently cite punctuality, thorough cleanup, and responsive communication as key strengths of the service. Reviews highlight successful tree removal, lawn maintenance, and trimming jobs, often noting reasonable pricing and professional conduct. However, low-star reviews criticize the hourly billing structure, alleging that crews work slowly to increase costs and that some repairs were inadequate or unrequested.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
229 Google reviews we collected
Phrases our text analysis found in 208 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 208 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Saenz and his employees for doing an outstanding job for a very reasonable price and finishing on time!”
“Because the time and effort from the back and forth from this company is certainly going to be horrible.”
“I am very pleased with their work and professionalism!”
“Saenz is very professional and was very prompt in responding to my request for help with yard maintenance.”
“They charge by the hour so their guys move AS SLOW AS POSSIBLE in order to charge more.”
“On time, on budget, respectful, great job 👍, I recommend complete lawn care to my friends and all that require fast and professional lawn care.”
“Avoid this one.”
“The price was very reasonable and the work was incredible.”
“Too expensive and not the best work.”
“I’m very satisfied with their work and would definitely recommend Complete Lawn Care to anyone looking for reliable and quality lawn care services.”
“They showed up on time, listened to what we wanted, and did a fantastic job.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Complete Lawn Care for 8 kinds of job. Pick one to see what they paid and said.
They removed our ash tree which they said was one of the biggest -and tallest they’ve seen in El Paso. They did an outstanding job! I am very pleased with their work and professionalism!
They showed up when they said. They did such a great job! Almost returned it to its original condition at purchase. So impressed I had them return again 5 weeks later. I will continue to use them!!!
I am very impressed with the work that Saenz Complete Lawn Care completed for me. Mr. Saenz is very professional and was very prompt in responding to my request for help with yard maintenance. His team works very hard to get the job done carefully and quickly. They cleaned up our front and backyard and removed a lot…
They respond very quickly whenever you contact them, and they get the job done fast—which is really important to me. They completely removed the dying agave and dead tree from my yard, including the roots. They had been such an eyesore and a headache every time I looked at them, so I’m so relieved to finally have them gone. Thank you so much!
Rueban the boss,came out himself on a Saturday and did a courtesy spraying for future weeds,even though the first spraying a month ago did the job. I urge everyone to use these guys. They're good!
Complete Lawn Care does a great job on my property. They maintain my lawn and shrubs and keep my property clean. I highly recommend them.
| Job | Reviews | Category typical |
|---|---|---|
| Tree trimming & pruning | 34 | — |
| Yard work | 31 | — |
| Lawn mowing & maintenance | 24 | — |
| Tree stump removal | 16 | — |
| Lawn care | 13 | — |
| Gardening services | 10 | — |
| Tree removal | 9 | — |
| Landscaping maintenance | 9 | — |
4.9 ★★★★★ 229 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They removed our ash tree which they said was one of the biggest -and tallest they’ve seen in El Paso. They did an outstanding job! I am very pleased with their work and professionalism!
Muy buen trabajo. Muy limpio y rapido. El trabajador fue muy amable.
Outstanding work
They showed up when they said. They did such a great job! Almost returned it to its original condition at purchase. So impressed I had them return again 5 weeks later. I will continue to use them!!!
Excellent👌
I am very impressed with the work that Saenz Complete Lawn Care completed for me. Mr. Saenz is very professional and was very prompt in responding to my request for help with yard maintenance. His team works very hard to get the job done carefully and quickly. They cleaned up our front and backyard and removed a lot of old bushes and a couple of trees that were dead. The guys cleaned up everything after they finished and left my yard in terrific shape! A big thank you to Mr. Saenz and his employees for doing an outstanding job for a very reasonable price and finishing on time!
They respond very quickly whenever you contact them, and they get the job done fast—which is really important to me. They completely removed the dying agave and dead tree from my yard, including the roots. They had been such an eyesore and a headache every time I looked at them, so I’m so relieved to finally have them gone. Thank you so much!
Rueban the boss,came out himself on a Saturday and did a courtesy spraying for future weeds,even though the first spraying a month ago did the job. I urge everyone to use these guys. They're good!
Complete Lawn Care does a great job on my property. They maintain my lawn and shrubs and keep my property clean. I highly recommend them.
Great work and very professional service. The team did a great job trimming up globe willows that had never been trimmed before.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
