We had a great experience getting a system set up. We had several options to choose from and we found the stuff to be very pleasant and helpful. Highly Recommend!

Connect You
Connect You at a glance
Google reviewers rate Connect You 4.9 out of 5 based on 165 reviews, noting the owner responds to 98% of feedback. Customers frequently cite punctuality, clear communication, and professional installation of residential networks, security cameras, and smart home systems. While most praise the team's knowledge and respectful approach, one low-star review mentioned disrespectful behavior, though this appears isolated among the overwhelmingly positive experiences.
- Google rating: 4.9 out of 5 from 165 reviews (97% five-star).
- Reviews on this page: 165 Google reviews (142 with written comments, 5 with photos).
- Owner responses: the business replied to 98% of reviews.
- Most recent review: October 30, 2026.
- Service: Home Automation Installer serving Lancaster, Ohio.
Data from Google, last updated November 3, 2026.
Score profile vs other home automation installers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
Star ratings
165 Google reviews we collected
- 5 stars16097%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star53%
Praise vs complaints
Phrases our text analysis found in 142 written reviews
- Praise30897%
- Complaints93%
Topic share
How often each topic comes up in the written reviews
- Would recommend7323%
- Staff & attitude6621%
- Speed & response6621%
- Quality & results4715%
- Communication299%
- Price & value258%
- Honesty & trust113%
What customers talk about
We read 142 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I highly recommend Connect You for your technology needs.”
“Prompt, professional and wonderful to work with, cannot recommend them more highly.”
“We had several options to choose from and we found the stuff to be very pleasant and helpful.”
“They worked within our budget and answered questions quickly & helpfully.”
“TJ has installed cameras, installed a mesh system, fixed a slow laptop and installed a large wall mounted TV with a soundbar.”
“Thorough, detailed, clean, and professional job installing residential ethernet.”
“I had horrible issues with internet consistency in my home regardless of decent WiFi coverage, and they walked me through every step of the process to…”
“During the project, I was unable to be on site, however, TJ regularly communicated with me.”
“So reasonably priced and extremely fast response time.”
“They’re reliable, professional, and great to work with.”
People customers mention
- Internet 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
We had a great experience getting a system set up. We had several options to choose from and we found the stuff to be very pleasant and helpful. Highly Recommend!
Thorough, detailed, clean, and professional job installing residential ethernet. They worked within our budget and answered questions quickly & helpfully.
I was referred to Connect You from another happy customer, and was not disappointed. From the moment I first contacted TJ, he was very interactive and worked around my schedule. I had no idea of all the services that he offered, and he educated me and me and my wife through each step. During the project, I was…
I’ve used Connect You twice now for mid size installs. I confirm the other strongly positive reviews. This is company truly passionate about what they do, and it shows in the final result. They’re reliable, professional, and great to work with. I highly recommend Connect You for AV, Networking and Smart Home.
Team was fantastic. Was having a hard time finding someone in the Columbus area to setup my home network and when I reached out to connect you they responded immediately and were able to come out to do a quick inspection and sent out a quote the same day. They were quick, professional, and very helpful when they did…
These guys did a fantastic job installing Ubiquiti cameras and APs in my house. I would absolutely continue to work with them on other projects!
Photos
Customer reviews
4.9 ★★★★★ 165 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Thorough, detailed, clean, and professional job installing residential ethernet. They worked within our budget and answered questions quickly & helpfully.
Thanks for your review, Chris! We look forward to working with you again.
I was referred to Connect You from another happy customer, and was not disappointed. From the moment I first contacted TJ, he was very interactive and worked around my schedule. I had no idea of all the services that he offered, and he educated me and me and my wife through each step. During the project, I was unable to be on site, however, TJ regularly communicated with me. I had requested a couple of changes along the way, and it was not an issue at all. In the end, TJ met with me to walk through the job and made sure I was completely satisfied. I highly recommend Connect You for your technology needs.
Thank you so much for your kind words, Andrew! We look forward to working with you again.
I’ve used Connect You twice now for mid size installs. I confirm the other strongly positive reviews. This is company truly passionate about what they do, and it shows in the final result. They’re reliable, professional, and great to work with. I highly recommend Connect You for AV, Networking and Smart Home.
I appreciate your review, Michael. I look forward to helping you again!
Team was fantastic. Was having a hard time finding someone in the Columbus area to setup my home network and when I reached out to connect you they responded immediately and were able to come out to do a quick inspection and sent out a quote the same day. They were quick, professional, and very helpful when they did their work and the owner insisted on reaching out to him if there were any issues. Would recommend anyone wanting to beef up their home network to work with these guys!
Thanks for your review, John! We are glad we could assist you with your home networking needs.
These guys did a fantastic job installing Ubiquiti cameras and APs in my house. I would absolutely continue to work with them on other projects!
Thanks for the review, Zack! We look forward to working with you again.
Great Service, highly recommend!
Thank you Sandy, we appreciate your business!
TJ was awesome! He helped us select the best types of cameras we needed and was very knowledgeable. Anyone looking for a professional and clean installation should hit them up.
Thank you Zach, we appreciate your business!
Hands down one of the best experiences I have ever had dealing with any company! From the initial consultation to installation day, Connect You was extremely responsive and provided excellent feedback on do's/don'ts. For reference, I implemented a full on Ubiquiti home network into my house with Connect You's help. The installation process was flawless and the end product was extremely professional. It was all aesthetically pleasing and performed swimmingly. TJ and Nicole were more than happy to answer every question I had in regard to networking, and were very pleasant to speak with. If you are looking for any audio/video installations done in your house, I urge you to stop your search and use Connect You. There is no need to risk having a random contractor come out and charge exorbitant prices for a product that requires fixing over. Connect You will make sure that you are well taken care of and will get it right the first time. 11/10 recommend!
Thanks for your kind words, Clayton. We hope to work with you again at some point.
Absolutely amazing. From start to finish. Very professional. Will be using ConnectYou for all of my future tech set ups. If you want high quality and reliability there is no better option. It is not even close. Goodbye subscription cloud fees. Thank you ConnectYou!
Thank you for your review, we appreciate your business!
Business details
- Address: 1509 Blatt Blvd Unit 8108, Gahanna, OH 43230
- Phone: (614) 705-2555
- Website: connectyou.tech
- Service area: Lancaster, OH