General contractor · Lancaster, OH · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%62+15Value 14%100+14.1Replies to reviews 7%75+5.3Craft & service penalty20−8Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 39 home automation installersiPosition by Experts Score among all companies we track in this category. · better than 8%
4.6★★★★★94 Google reviews · 24 photos
88%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Renewit! Home Improvement’s LLC 4.6 out of 5 stars based on 94 reviews, with the owner responding to 67% of them. Customers frequently praise the company for punctuality, clear communication, and reasonable pricing during projects like bathroom remodels, additions, and roofing. While many highlight professional craftsmanship and site cleanliness, some low-star reviews cite issues with missed appointments, unreturned calls, and damage to existing home systems during installation.
Google rating: 4.6 out of 5 from 94 reviews (88% five-star).
Reviews on this page: 94 Google reviews (87 with written comments, 12 with photos).
Owner responses: the business replied to 67% of reviews.
Most recent review: October 24, 2026.
Service: Home Automation Installer serving Lancaster, Ohio.
Data from Google, last updated November 3, 2026.
Score profile vs other home automation installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyHome Automation Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Renewit! Home Improvement’s LLC: 70/100 on this factor. Category median: 94.B
70
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Renewit! Home Improvement’s LLC: 62/100 on this factor. Category median: 94.B
62
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Renewit! Home Improvement’s LLC: 20/100 on this factor. Category median: 96.D
20
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Renewit! Home Improvement’s LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Renewit! Home Improvement’s LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Renewit! Home Improvement’s LLC: 75/100 on this factor. Category median: 85.B
75
Bar = this company · dark tick = category median.
Star ratings
94 Google reviews we collected
4.6of 5
5 stars8388%
4 stars33%
3 stars00%
2 stars22%
1 star66%
Praise vs complaints
Phrases our text analysis found in 87 written reviews
95%praise
Praise20795%
Complaints115%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price225%
Reasonable675%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5525%
Would recommend3717%
Quality & results3516%
Speed & response3516%
Communication2612%
Price & value209%
Honesty & trust105%
What customers talk about
We read 87 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their staff is friendly and very detailed oriented.”
“He called and was kind of rude about the situation and said he didn't have it yet.”
“I would highly recommend Renewit Home Improvement for your home improvement jobs.”
“If you are in the same boat, I don’t recommend this company.”
“Thank you John, Matt, Kyle, and Jason for excellent work and taking the time to make sure everything was done right - Highly recommend this team!”
“Arrived when they said they would, accomplished each day what they said they would and finished the job on time.”
“Communication was excellent every step of our journey.”
“John came out and gave me a no nonsense inspection (what could be seen at least) and a very reasonable estimate for the work.”
“Called to get a quote for a small bathroom remodel.”
“They were timely and respectful, as well as honest with their work.”
People customers mention
John23 reviews
Matt11 reviews
Jason6 reviews
Rowland4 reviews
Josh4 reviews
Roger3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Renewit! Home Improvement’s LLC for 8 kinds of job. Pick one to see what they paid and said.
LLisa2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I would highly recommend Renewit Home Improvement for your home improvement jobs. Their staff is friendly and very detailed oriented. We had our bathroom remodeled and it was taken down to the studs. New plumbing was installed along with updated electrical. New drywall and insulation in floor and walls was…
JJoan4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Very professional team. Arrived when they said they would, accomplished each day what they said they would and finished the job on time. We had an original 50’s bathroom that needed updated but we didn’t want to lose all the character. Thank you!
Tile work installationPlumbing fixture installation
MMichele6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Communication was excellent every step of our journey. We hired Renewit! to create a mother-in-law suite from our home office. They built and plumbed a shower, and built a closet in the space, and joined the room to our pre-existing half bath. They replaced the flooring and also built a pantry closet in my kitchen.…
KKate3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Renewit! is the best renovation company! John and Jason are experienced and knowledgeable so we were confident with choosing Renewit and the decisions we made for our home renovations. We added a sliding door, wrap around covered porch with a beautiful wood ceiling with lights and fans, and new siding, soffits, and…
Great price
CCora1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Renewit! was professional throughout the entire kitchen and pantry remodel process. Jason, John, & Matt showed up when they said they would or communicated respectfully to explain why things may have changed. If any issues developed during the process, John & Matt worked as a team to fix the problems and make it…
Reasonable priceRemodeling
HHolly2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We love our new walk in shower! Thank you John, Matt, Kyle, and Jason for excellent work and taking the time to make sure everything was done right - Highly recommend this team!
I would highly recommend Renewit Home Improvement for your home improvement jobs. Their staff is friendly and very detailed oriented. We had our bathroom remodeled and it was taken down to the studs. New plumbing was installed along with updated electrical. New drywall and insulation in floor and walls was installed. We replaced our bath tub with a walk in shower. Clint, Mason and Rob could not have done a better job for us. They worked long hours until the job was completed to our satisfaction. We are very pleased with our new bathroom!
Very professional team. Arrived when they said they would, accomplished each day what they said they would and finished the job on time. We had an original 50’s bathroom that needed updated but we didn’t want to lose all the character. Thank you!
Services: Tile work installation, Plumbing fixture installation
Response from the owner · 5 months ago
Thank you so much, we really appreciate your business and putting your trust in our local company!
M
Michele Preece6 reviewsiTotal number of Google reviews Michele has written across all businesses on Google Maps, not just this one.
Communication was excellent every step of our journey. We hired Renewit! to create a mother-in-law suite from our home office. They built and plumbed a shower, and built a closet in the space, and joined the room to our pre-existing half bath. They replaced the flooring and also built a pantry closet in my kitchen. Finally, this team showed up early, started work immediately and were friendly with all of us, and especially impressed me with how well they worked with my overly friendly golden retriever sticking his nose where it didn't belong. Great job!! We'll use them again for all of our home upgrades! ☺️☺️
Renewit! is the best renovation company! John and Jason are experienced and knowledgeable so we were confident with choosing Renewit and the decisions we made for our home renovations. We added a sliding door, wrap around covered porch with a beautiful wood ceiling with lights and fans, and new siding, soffits, and gutters. We had water damage on some of the original wood exterior of the home and they repaired everything before properly installing the new siding. We were very impressed by the work crews. They worked quickly and the results are beautiful! John was there often checking on the work and progress. He did a final walk through with us and made sure we were 100% satisfied before finalizing everything. We will be using Renewit again. I highly recommend Renewit!, you will be very happy with the process, cost, and results!
Price assessment: Great price
Response from the owner · 11 months ago
Wow, what a great review Kate! Thanks so much. We really appreciate your business and the kind words!
C
Cora Arledge1 reviewiTotal number of Google reviews Cora has written across all businesses on Google Maps, not just this one.
Renewit! was professional throughout the entire kitchen and pantry remodel process. Jason, John, & Matt showed up when they said they would or communicated respectfully to explain why things may have changed. If any issues developed during the process, John & Matt worked as a team to fix the problems and make it right according to our expectations. They are honest and trustworthy. I wouldn't hesitate to have them return for other projects.
Price assessment: Reasonable price
Services: Remodeling
Response from the owner · a year ago
Thanks so much for the work and kind review Cora! It was a challenging project, but it really did turn out nice!
M
Michelle GlennLocal Guide · 10 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
We love our new walk in shower! Thank you John, Matt, Kyle, and Jason for excellent work and taking the time to make sure everything was done right - Highly recommend this team!
Price assessment: Reasonable price
Services: Bathroom remodeling
Response from the owner · a year ago
Thank you for the kind words and review Holly! It was a pleasure working with you folks.
G
Glen Bland5 reviewsiTotal number of Google reviews Glen has written across all businesses on Google Maps, not just this one.
My extremely old house was in danger of load bearing wall failure due to poorly constructed failing floor joists. John came out and gave me a no nonsense inspection (what could be seen at least) and a very reasonable estimate for the work. Matt and Curt ripped apart the entire living room, removing old rotted joists and newer improperly installed joists. They installed beams and joists. They were knowledgeable and helped me understand what was needed and assessed all my questions during the project. Ended up needing a contract modification because I we needed additional beam but there was no way to know that before the project began. Matt and Curt adjusted and got the work done. Would use Rewnewit! again for sure.
Price assessment: Great price
Services: Service not listed
Response from the owner · a year ago
Thank you Glen. So glad you’re happy with the work and outcome!
P
Patricia Johnson1 reviewiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
John Rowland and his crew did a phenomenal job replacing very old shingles on my 130-year-old two-story farmhouse!! They arrived on time and worked around the weather and accomplished the job quickly! Top Notch and highly recommended!
Response from the owner · a year ago
Thank you Pat! We really appreciate your business and the kind words!
L
Lynn Taylor1 reviewiTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Renew-It did a lovely job replacing our very large tub and redoing the tile surround. Each member of the team, including Matt who was the main craftsman that worked on our job, was kind, professional, and creative in solving various installation issues that turned up.
Price assessment: Reasonable price
Services: Tile work installation, Bathroom remodeling, Tile work replacement, Plumbing fixture installation
Response from the owner · a year ago
Thanks so much for the kind words! Please call again if you ever need our services.