Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
Google reviewers rate this home theater store 4.9 out of 5 based on 57 reviews. Customers frequently praise the team for punctuality, professional communication, and reasonable pricing during installations of media rooms, sound systems, and home automation. Recurring themes highlight the staff's technical knowledge and willingness to troubleshoot complex existing equipment. One common criticism involves a lack of follow-up communication after initial contact, though the owner has not replied to any reviews.
Data from Google, last updated November 3, 2026.
57 Google reviews we collected
Phrases our text analysis found in 50 written reviews
How often each topic comes up in the written reviews
We read 50 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their entire team was on time, friendly (they loved our dog) and always cleaned up before they left.”
“We will continue to call him for any future needs and will most highly recommend him to anyone who asks.”
“Amazing service and always prompt and provide innovative solutions.”
“Dan did a great job installing and calibrating a new receiver in our home theater.”
“He is timely, efficient, knowledgeable, professional, courteous, insightful and affordable.”
“He listened to my requirements and implemented them on schedule.”
“Throughout, Dan and his team have always been Responsive, Professional, High Quality, and most important, Trustworthy.”
praise complaint · found by our text analysis, Google review wording unchanged.
I have used this company for the last 20 years for my home audio and visual needs. Amazing service and always prompt and provide innovative solutions. I highly recommend them.
Very responsive initially but then was completely ghosted and had to eventually just go elsewhere for our home theater installation needs.
Dan did a great job installing and calibrating a new receiver in our home theater. Additionally, he installed a wireless HDMI solution and programmed our remote to control all of the devices. Highly recommend.
We can't recommend Dan and CAT more highly. He was a pleasure to work with from start to finish. We've had problems with our network in the past and this installation was no exception. Dan wouldn't let it go until he resolved all the issues and answered all our myriad of questions with infinite patience. We…
Dan is the best! Highly recommend. Makes complicated tech in your house easy....
We had CAT install our media room. Their entire team was on time, friendly (they loved our dog) and always cleaned up before they left. We love our new media room and couldn't be happier. Highly recommended!
4.9 ★★★★★ 57 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I have used this company for the last 20 years for my home audio and visual needs. Amazing service and always prompt and provide innovative solutions. I highly recommend them.
Very responsive initially but then was completely ghosted and had to eventually just go elsewhere for our home theater installation needs.
Dan did a great job installing and calibrating a new receiver in our home theater. Additionally, he installed a wireless HDMI solution and programmed our remote to control all of the devices. Highly recommend.
We can't recommend Dan and CAT more highly. He was a pleasure to work with from start to finish. We've had problems with our network in the past and this installation was no exception. Dan wouldn't let it go until he resolved all the issues and answered all our myriad of questions with infinite patience. We will continue to call him for any future needs and will most highly recommend him to anyone who asks.
High quality work at a reasonable price - thanks!
Dan is the best! Highly recommend. Makes complicated tech in your house easy....
We had CAT install our media room. Their entire team was on time, friendly (they loved our dog) and always cleaned up before they left. We love our new media room and couldn't be happier. Highly recommended!
We moved into a home that has a very complex AV set up. After reaching out to several companies for quotes Dan was the only one that figured out how to incorporate as much of our existing equipment with the new equipment. They got us up and running in a 1/2 day and we haven't had any issues since. I would definitely recommend his services. He knows what he's doing.
We worked with Dan to wire the sound system during the remodeling of our basement. He did a great job of suggesting modification that helped maximize the versatility of the system. It works great for the 2 TVs and we can play music from our phones or iPads. We also added 2 outdoor speakers and connected the kitchen speakers. We can play the same music on all or play different songs downstairs. Dan was very responsive during the design and installation process. We highly recommend him for any sound system work you are considering. John & Julie Brennan
Dan is very responsive, courteous, and very knowledgeable about AV technology. If he doesn’t know the answer, he will take the time to research it. He is excellent to work with all around, including any follow up after work completion. Highly recommended!
Custom Automation Technologies | Home Theater Columbus Ohio on Google Maps →
Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
