Pest control service · Newport Beach, CA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%93+6.6Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 46 bee removal servicesiPosition by Experts Score among all companies we track in this category. · better than 18%
4.9★★★★★1,131 Google reviews · 24 photos
95%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
81%reviews answered by the owner
$113typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate this Newport Beach pest control service 4.9 out of 5, highlighting punctual arrivals, detailed explanations of treatments, and professional conduct during quarterly spraying, termite tenting, and rodent inspections. Customers frequently note that technicians are friendly, honest about findings, and willing to adjust service plans to fit specific needs. However, a recurring criticism involves aggressive door-to-door sales tactics, with several low-star reviews describing pushy interactions, ignored requests to stop solicitation, and discrepancies between initial sales promises and actual service delivery.
Google rating: 4.9 out of 5 from 1,131 reviews (95% five-star).
Reviews on this page: 1,131 Google reviews (844 with written comments, 9 with photos).
Owner responses: the business replied to 81% of reviews.
Most recent review: October 24, 2026.
Service: Bee Removal Service serving Newport Beach, California.
Data from Google, last updated October 26, 2026.
Score profile vs other bee removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyBee Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CURA Termite and Pest Control: 88/100 on this factor. Category median: 94.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CURA Termite and Pest Control: 83/100 on this factor. Category median: 92.A
83
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CURA Termite and Pest Control: 95/100 on this factor. Category median: 96.A
95
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CURA Termite and Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CURA Termite and Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CURA Termite and Pest Control: 93/100 on this factor. Category median: 93.A
93
Bar = this company · dark tick = category median.
Star ratings
1,131 Google reviews we collected
4.9of 5
5 stars1,07595%
4 stars272%
3 stars50%
2 stars30%
1 star212%
Praise vs complaints
Phrases our text analysis found in 844 written reviews
98%praise
Praise1,58398%
Complaints302%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price8332%
Reasonable16563%
Overpriced21%
Not sure104%
$113+5% vs typical bee removal services
Middle half of what 196 customers paid ($101–$133) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude49030%
Quality & results35922%
Speed & response25116%
Communication19212%
Would recommend18011%
Price & value805%
Honesty & trust614%
What customers talk about
We read 844 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ralph was professional, friendly, did what I asked of him & went above and beyond.”
“Appointments were not kept on time, and one customer service representative hung up on me simply because she did not understand two of my questions.”
“They did a great job, exactly what they said they'd do, and everyone was very nice and professional.”
“Horrible horrible experience!”
“The technician arrived and immediately pointed out where the problem originated — I had no idea it was coming from behind the cabinets.”
“He took the time to discuss our options, explain exactly what he was going to do, and answer all our questions.”
“I highly recommend Cura Termite & Pest Control for anyone seeking honest evaluation.”
“As I can't get through to this company on phone to report this I highly recommend whoever is from this company to call their salesman in the San Cleme…”
Linda4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Tech and Rep arrived on time. Chrisyizn was reallly good sbout going over pricess and adjusting for my needs. I did sign up for quarterly w extra sprays in summer due to mosquitoes
Paid $200+Reasonable price
Marcos5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Ralph was professional, friendly, did what I asked of him & went above and beyond. I appreciate a local company & hope we all do
Paid $100–120Reasonable price
KL1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★
Be sure to read the contract thoroughly. I believed the salesperson who came to my door but what was offered was not what was received.
Paid $180–200Not sureMosquito extermination
Rudy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We've been with Cura for over five years and have had many technicians service our home, but CJ is by far the best technician we've ever had. He took the time to discuss our options, explain exactly what he was going to do, and answer all our questions. Watching him work, it was clear how meticulous he is—he treated…
Charles7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
This is a great company. They did a great job, exactly what they said they'd do, and everyone was very nice and professional.
Joanne44603 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Very detailed and easy to communicate. Explains how the treatment works and friendly.
Paid $120–140Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Thank you Julian for coming out to proform the pest control as promised. I was not home and left the dogs in backyard. So you still were able to do the front part of house removing all spider webs, sprayed for ants, spiders, bees, roaches ,and any other pest that can be found outside. Because I was not home you weren't able to do inside nor backyard so I'll be calling later to reschedule that part. So thankful for all you did today.
Response from the owner · 3 hours ago
Bertha, we’re really glad Julian could help you out and take care of those pest issues around the front of your home—even with your pups holding down the backyard! We appreciate you letting us know about your experience, and we’ll be ready to help with the inside and backyard whenever it’s convenient for you. Thanks for trusting CURA Termite and Pest Control to keep your home protected!
Nick Sosa2 reviewsiTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Mikhail was Great friendly. Honest and trustworthy. Definitely recommend Mikhail! Thank you!
Response from the owner · 3 hours ago
We’re thrilled to hear you had such a great experience with Mikhail, Nick! It means a lot knowing you found him trustworthy and friendly, and your recommendation truly makes our day. Thanks for choosing CURA Termite and Pest Control!
Linda Wah4 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Tech and Rep arrived on time. Chrisyizn was reallly good sbout going over pricess and adjusting for my needs. I did sign up for quarterly w extra sprays in summer due to mosquitoes
Price assessment: Reasonable price
Price: $200+
Pest type: Ants, Termites, Cockroaches, Spiders, Bed bugs, Mosquitoes
Response from the owner · 3 hours ago
Hi Linda, we're happy to hear that Chrisyizn took the time to walk you through pricing and customize your plan—making sure it fits your needs is always a top priority for us. We appreciate you choosing to set up quarterly service (plus the extra summer sprays to keep those mosquitoes in check!) and look forward to keeping your space pest-free year-round. If you ever need anything or have questions about your service, just reach out!
Marcos Gallardo5 reviewsiTotal number of Google reviews Marcos has written across all businesses on Google Maps, not just this one.
Ralph was professional, friendly, did what I asked of him & went above and beyond. I appreciate a local company & hope we all do
Price assessment: Reasonable price
Price: $100–120
Pest type: Ants, Termites, Rodents, Cockroaches, Spiders
Response from the owner · 4 days ago
Marcos, we're really glad to hear that Ralph exceeded your expectations and took extra care during your service! Our team always aims to make the process easy and thorough for our Anaheim neighbors, and it's wonderful to know you noticed the effort. Thanks for supporting CURA and for being an awesome part of our local community.
KL H1 reviewiTotal number of Google reviews KL has written across all businesses on Google Maps, not just this one.
We've been with Cura for over five years and have had many technicians service our home, but CJ is by far the best technician we've ever had. He took the time to discuss our options, explain exactly what he was going to do, and answer all our questions. Watching him work, it was clear how meticulous he is—he treated our home as if it were his own. Exceptional job, CJ! We truly appreciate your hard work and dedication.
Rudy, we’re so glad to hear that CJ made such a great impression and delivered the kind of careful, detailed service that we strive for at CURA. Having you as part of our family for over five years truly means a lot to us, and it makes us proud to know that you feel your home is in such good hands. We’ll be sure to share your compliments with CJ and let him know how much you appreciate his dedication. Thanks for choosing us and for taking the time to share your experience!
Charles Chamberlain7 reviewsiTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Charles, we're thrilled to hear everything went just as promised and that our team’s professionalism made a difference for you. It means a lot that you took the time to share your experience—if you ever need anything down the road, don’t hesitate to reach out!
Robert Williams5 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Very happy with Cura s service and repair work. Great work crew, Randy and Hugo made a great impression for the company.
Price assessment: Great price
Services: Service not listed
Pest type: Termites
Response from the owner · a week ago
Robert, we’re really glad to hear you were happy with both our service and the repairs! Randy and Hugo will appreciate the shoutout – they always aim to take good care of our customers. Thanks for choosing CURA Termite and Pest Control, and if there’s ever anything you need, just let us know.
Lee Nagle4 reviewsiTotal number of Google reviews Lee has written across all businesses on Google Maps, not just this one.
This is a family-owned and run business doing exemplary work and they take great care of customers. I am so glad I decided to have them care for my home.
Response from the owner · 2 weeks ago
We're really happy to hear you're pleased with our service, Lee! It means a lot to our family business that you trust us with your home, and we're always here to help however we can. Thanks for choosing CURA!
Kathy Girard5 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Mikhail stopped by my house at the right time because the mosquitos are crazy right now. Super friendly & polite. He got me all signed up and serviced the same day. So far a great experience
Response from the owner · 2 weeks ago
Hi Kathy, we're really glad Mikhail was able to help you out when you needed it most! We know how tough mosquito season can be, so it’s awesome to hear he got you set up and protected right away. If you ever need anything or have questions about your service, just let us know – we’re here for you. Thanks for choosing CURA to keep your place mosquito-free!
