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Cute Cute Nails

Beauty salon · Sacramento, CA · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%84+53.4Reliability 28%86+24.3Replies to reviews 8%76+6.3Experts Score= 84Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#35 of 89 nail salonsPosition by Experts Score among all companies we track in this category. · better than 61%
4.7 ★★★★★ 201 Google reviews · 24 photos
88%five-star reviews
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
48%reviews answered by the owner
$49typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Cute Cute Nails at a glance

Google reviewers rate Cute Cute Nails 4.7 out of 5 based on 201 reviews, with the owner responding to 48% of them. Customers frequently highlight the clean environment, friendly staff, and efficient service for manicures, pedicures, and waxing at reasonable prices. However, some low-star reviews cite issues with acrylic durability, eyebrow shaping errors, and perceived rudeness during customer interactions.

  • Google rating: 4.7 out of 5 from 201 reviews (88% five-star).
  • Reviews on this page: 201 Google reviews (158 with written comments, 29 with photos).
  • Owner responses: the business replied to 48% of reviews.
  • Most recent review: November 9, 2026.
  • Service: Nail Salon serving Sacramento, California.

Data from Google, last updated November 10, 2026.

Score profile vs other nail salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction84Reliability86Craft & service–Value–Momentum100Replies to reviews76Satisfaction: 84 (median 84)Reliability: 86 (median 77)Momentum: 100 (median 100)Replies to reviews: 76 (median 66)
Cute Cute NailsNail Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cute Cute Nails: 84/100 on this factor. Category median: 84.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cute Cute Nails: 86/100 on this factor. Category median: 77.A
86
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cute Cute Nails: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cute Cute Nails: 76/100 on this factor. Category median: 66.B
76

Bar = this company · dark tick = category median.

Star ratings

201 Google reviews we collected

  • 5 stars17788%
  • 4 stars126%
  • 3 stars31%
  • 2 stars10%
  • 1 star84%

Praise vs complaints

Phrases our text analysis found in 158 written reviews

  • Praise14499%
  • Complaints21%

Price

What customers reported paying

$49-31% vs typical nail salons

Middle half of what 51 customers paid ($43–$56) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6947%
  • Quality & results4632%
  • Speed & response1611%
  • Price & value85%
  • Would recommend75%

What customers talk about

We read 158 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Tracey, Stella, and all the staff are kind and friendly.”
  • “I really enjoy myself, excellent service, friendly staff.”
  • “Efficient and a convenient location all at a reasonable low cost.”
  • “They even do lashes at an extremely reasonable price!”
  • “I recommend this place .”

People customers mention

  • Tracy 3 reviews
  • Happy 3 reviews
  • Kaitlyn 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Cute Cute Nails for 7 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Amanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Always a pleasure at NC Nails. Tracey, Stella, and all the staff are kind and friendly.

Paid $60–80Pedicure
BRENDALocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I've been coming here for several years. I really enjoy myself, excellent service, friendly staff. I recommend this place . Today was my husband's birthday. He wanted to experience a pedicure. He really liked it. Especially the massage chair. Estella was wonderful as usual. Thanks again

Paid $40–60Pedicure
Jane12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The service is always excellent. They work as a team. Always friendly. A peaceful atmosphere for relaxing

Paid $60–80Acrylic nailsPedicure
CarolLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

I only wanted a manicure and pedicure because of medical reasons. I did get my toes polished. I was very pleased with the outcome.

Paid $40–60Manicure
Sonya7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Love the environment, clean and friendly! I always go here to get my nails done! Been going to this location since they opened!!!

Paid $40–60Acrylic nailsPedicure
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love my nails she does such a good job and the salon is so clean and calming. Definitely coming back asap for a fill and pedicure.

Customer photo from Michelle's review
Paid $60–80Acrylic nails

Photos

Customer reviews

4.7 ★★★★★ 201 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Amanda S4 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always a pleasure at NC Nails. Tracey, Stella, and all the staff are kind and friendly.

  • Price: $60–80
  • Services: Pedicure
  • Atmosphere: Relaxing, Cozy
  • Maintenance: Pristine
Mark Smith5 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Estella is an awesome tech. And good conversation always

  • Price: $40–60
  • Services: Pedicure
Katrina Townsend4 reviewsTotal number of Google reviews Katrina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast service friendly staff

  • Price: $20–40
  • Services: Manicure
BRENDA REDDLocal Guide · 110 reviewsTotal number of Google reviews BRENDA has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've been coming here for several years. I really enjoy myself, excellent service, friendly staff. I recommend this place . Today was my husband's birthday. He wanted to experience a pedicure. He really liked it. Especially the massage chair. Estella was wonderful as usual. Thanks again

  • Price: $40–60
  • Services: Pedicure, Service not listed
  • Services: Pedicure
Response from the owner · 3 years ago

Thank u

John Morrill2 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always friendly and good service!

  • Price: $40–60
  • Services: Pedicure
  • Atmosphere: Traditional
  • Maintenance: Well-kept
Ashley DillonLocal Guide · 15 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience always makes sure you are happy with the end product

  • Price: $40–60
  • Services: Pedicure
Erika ChurchLocal Guide · 109 reviewsTotal number of Google reviews Erika has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tracy is Amazing. My nails always look wonderful.

  • Price: $40–60
  • Services: Acrylic nails
Danielle Brim4 reviewsTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice! Lived the services!

  • Price: $20–40
  • Services: Acrylic nails
Jane Atha12 reviewsTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The service is always excellent. They work as a team. Always friendly. A peaceful atmosphere for relaxing

  • Price: $60–80
  • Services: Acrylic nails, Pedicure
Linda WadeLocal Guide · 24 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service.

  • Price: $20–40
  • Services: Manicure
  • Services: Manicure, Pedicure

Cute Cute Nails on Google Maps →

Business details