Appliance repair service · Chicago, IL · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%71+10Replies to reviews 7%77+5.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 31 dishwasher repair servicesiPosition by Experts Score among all companies we track in this category. · better than 40%
4.9★★★★★150 Google reviews · 24 photos
95%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
94%reviews answered by the owner
$350typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Dara Appliance Repair 4.9 out of 5 stars based on 150 reviews, with the owner responding to 94% of feedback. Customers frequently highlight punctual same-day appointments, clear communication, and fair pricing for repairs on washers, dryers, refrigerators, and dishwashers. While most praise efficient diagnostics and professional service, low-star reviews criticize high repair costs relative to appliance value and allege that technicians sometimes created new issues during visits.
Google rating: 4.9 out of 5 from 150 reviews (95% five-star).
Reviews on this page: 150 Google reviews (129 with written comments, 14 with photos).
Owner responses: the business replied to 94% of reviews.
Most recent review: October 13, 2026.
Service: Dishwasher Repair Service serving Chicago, Illinois.
Data from Google, last updated October 26, 2026.
Score profile vs other dishwasher repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Dara Appliance RepairDishwasher Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dara Appliance Repair: 87/100 on this factor. Category median: 86.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dara Appliance Repair: 80/100 on this factor. Category median: 81.A
80
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dara Appliance Repair: 71/100 on this factor. Category median: 97.B
71
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dara Appliance Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dara Appliance Repair: 77/100 on this factor. Category median: 88.B
77
Bar = this company · dark tick = category median.
Star ratings
150 Google reviews we collected
4.9of 5
5 stars14395%
4 stars21%
3 stars11%
2 stars11%
1 star32%
Praise vs complaints
Phrases our text analysis found in 129 written reviews
98%praise
Praise29598%
Complaints72%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
93%fair
Great price828%
Reasonable1966%
Overpriced27%
Not sure00%
$350+20% vs typical dishwasher repair services
Middle half of what 20 customers paid ($251–$434) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response8528%
Staff & attitude6221%
Quality & results5017%
Would recommend4214%
Price & value279%
Communication196%
Honesty & trust176%
What customers talk about
We read 129 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The technician was prompt, fixed the problem and gave me next steps if it happens again.”
“Excellent fridge repair work- efficient and respectful.”
“Altogether there were three visits: diagnosis, replacing a part (which didn’t solve the problem), and replacing a second part, which solved the problem.”
“After 4 times of fixes over the past year and terrible customer service I decided to try Dara.”
“I will definitely use them the next time I need help with fixing an appliance and I recommend them to others.”
“I received assistance with laundry machine repair, the technician was very efficient and pricing is fair!”
“Prompt and communicative, with lots of availability to fit my weird schedule!”
“Professional, reliable, and easy to communicate with.”
People customers mention
Dan5 reviews
Alex4 reviews
Mike3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Dara Appliance Repair for 8 kinds of job. Pick one to see what they paid and said.
Joy10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I called Dara to look at my washing machine. The technician was prompt, fixed the problem and gave me next steps if it happens again.
Paid $100–150Great priceWashing machine repair
JackLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Quick response and diagnosis of the issue. Quick turnaround on parts and repair. Our go to place for appliance repair!
Paid $350–400Reasonable priceFreezer repair
Bryce1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Dara is great! I had issues multiple times with Hobart for fixing our under counter dish machine. After 4 times of fixes over the past year and terrible customer service I decided to try Dara.
They have great customer service, professional engineers and fast and convenient service. I will continue to use Dara for future repairs
Paid $500+Reasonable priceDishwasher repair
J5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Came and solved issue quickly. Cost was fair. Dry wouldn't heat up was issue. Iwatched him do everything amd even still I wouldn't have figured it out. Recommend 100%.
Paid $200–250Reasonable priceDryer repair
Katelin14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I received assistance with laundry machine repair, the technician was very efficient and pricing is fair! I would definitely recommend this company for any appliance repair needs.
Paid $300–350Great priceWashing machine repair
Andrew7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My Bosch dishwasher broke with the error code indicating heat pump failure. I called Dara, they came out the next day to inspect it, confirmed which part failed, and said they needed to order a replacement part. One week later the part arrived and they called me to schedule installation the next day. Dishwasher…
We have a 19-year-old Frigidaire stackable washer and dryer. Recently the dryer started making a squeaky noise. I called DARA and talked to Leo first. He was prompt and communicative. He scheduled Ian for the repair. Altogether there were three visits: diagnosis, replacing a part (which didn’t solve the problem), and replacing a second part, which solved the problem. We paid $405 for both labor and materials/parts. We are glad Ian extended the lifespan of this old dryer.
Services: Dryer repair
Response from the owner · 6 days ago
Thank you, Y.Z. Botten, for your wonderful 5-star review and for trusting Dara Appliance Repair with your 19-year-old Frigidaire stackable dryer!
We're glad Leo provided prompt communication and that Ian's persistence in diagnosing and replacing the necessary parts helped resolve the squeaking issue. We understand how important it is to keep a reliable appliance running, especially one that has served your household for nearly two decades.
It's rewarding to know we could help extend the life of your dryer rather than have you replace it. We truly appreciate your patience throughout the repair process and your support of our team. Thank you again for choosing Dara Appliance Repair!
Joy Welense10 reviewsiTotal number of Google reviews Joy has written across all businesses on Google Maps, not just this one.
I called Dara to look at my washing machine. The technician was prompt, fixed the problem and gave me next steps if it happens again.
Price assessment: Great price
Price: $100–150
Services: Washing machine repair
Repair wait time: 0–1 hr
Response from the owner · a week ago
Hi Joy, thank you for taking the time to share this! We’re glad our technician got to you quickly and had your washing machine running again. Giving you a few next steps was important to us, because a good repair should also help you understand what to watch for. If the issue ever comes back or another appliance acts up, just call us at (773) 377-4212. We’re always happy to help. Thanks again for choosing Dara Appliance Repair!
Jack ClarkeLocal Guide · 27 reviewsiTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Quick response and diagnosis of the issue. Quick turnaround on parts and repair. Our go to place for appliance repair!
Price assessment: Reasonable price
Price: $350–400
Services: Freezer repair
Repair wait time: 0–1 hr
Response from the owner · a week ago
Thanks, Jack! We’re glad the diagnosis and parts turnaround on your freezer were quick. It’s great to be your go-to for appliance repair, and we’re always here when you need us. We appreciate you!
Salman Kaleel14 reviewsiTotal number of Google reviews Salman has written across all businesses on Google Maps, not just this one.
Excellent fridge repair work- efficient and respectful.
Response from the owner · 2 weeks ago
Thank you, Salman! We really appreciate you taking the time to leave a review. Our team works hard to provide fast, reliable refrigerator repair across Chicago while treating every home with care and respect. We're happy your fridge is working well again, and we're here anytime you need us.
Bryce1 reviewiTotal number of Google reviews Bryce has written across all businesses on Google Maps, not just this one.
Dara is great! I had issues multiple times with Hobart for fixing our under counter dish machine. After 4 times of fixes over the past year and terrible customer service I decided to try Dara.
They have great customer service, professional engineers and fast and convenient service. I will continue to use Dara for future repairs
Price assessment: Reasonable price
Price: $500+
Services: Dishwasher repair
Repair wait time: 1–2 hr
Response from the owner · 2 weeks ago
Thank you, Bryce! We really appreciate you sharing your experience. Recurring issues with a dish machine can disrupt your whole operation, so we're happy our technicians could provide fast, dependable commercial dishwasher repair. Great customer service is a big priority for us, and it means a lot that it showed. We look forward to supporting your business with future repairs here in Chicago!
J K5 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Came and solved issue quickly. Cost was fair. Dry wouldn't heat up was issue. Iwatched him do everything amd even still I wouldn't have figured it out. Recommend 100%.
Price assessment: Reasonable price
Price: $200–250
Services: Dryer repair
Repair wait time: 0–1 hr
Response from the owner · 4 weeks ago
Hi JK, thank you for the 5-star review and for recommending us! Getting a dryer that won't heat running again quickly is exactly what we aim for, and we're glad you found the cost fair. If any of your appliances need attention down the road, the Dara Appliance Repair team is always here to help.
Elizabeth Huston6 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Prompt and communicative, with lots of availability to fit my weird schedule!
Services: Washing machine repair
Response from the owner · 4 weeks ago
Hi Elizabeth, thank you for the 5-star review! We know busy and unusual schedules are part of life, so we're glad we could find a time that worked for you and keep you updated along the way. Whenever you need appliance repair again, the Dara Appliance Repair team will be happy to work around your schedule.
Al Iverson5 reviewsiTotal number of Google reviews Al has written across all businesses on Google Maps, not just this one.
I am very happy with DARA Appliance Repair. They came out twice, once to fix my oven, and also to fix my dishwasher. They repaired both of them expertly. I have had no issues since and everything is great. I will definitely use them the next time I need help with fixing an appliance and I recommend them to others.
Services: Dishwasher repair, Oven repair
Response from the owner · 4 weeks ago
Hi Al, thank you for the 5-star review and for trusting us twice! We're glad your oven and dishwasher are both working well and that you've had no issues since the repairs. We appreciate you recommending Dara Appliance Repair to others, and we'll be here the next time you need us.
Katelin Ling Cooper14 reviewsiTotal number of Google reviews Katelin has written across all businesses on Google Maps, not just this one.
I received assistance with laundry machine repair, the technician was very efficient and pricing is fair! I would definitely recommend this company for any appliance repair needs.
Price assessment: Great price
Price: $300–350
Services: Washing machine repair
Repair wait time: 1–2 hr
Response from the owner · 4 weeks ago
Hi Katelin, thank you for the 5-star review! We're glad our technician got your washing machine fixed efficiently and that you found our pricing fair. We appreciate you recommending Dara Appliance Repair for appliance repair, and we're here whenever you need us again.
Andrew Koltonow7 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
My Bosch dishwasher broke with the error code indicating heat pump failure. I called Dara, they came out the next day to inspect it, confirmed which part failed, and said they needed to order a replacement part. One week later the part arrived and they called me to schedule installation the next day. Dishwasher works as it should now. I got prompt, professional service from Dara and it cost me less than half what Bosch themselves quoted. I would be happy to hire this outfit again.
Price assessment: Reasonable price
Price: $400–450
Services: Dishwasher repair
Repair wait time: 1–2 hr
Response from the owner · 4 weeks ago
Hi Andrew, thank you for the 5-star review and for sharing the details! We're glad we could diagnose your Bosch dishwasher's heat pump issue quickly, get the replacement part in, and have it running properly again. Saving you money on the repair is always a bonus, and we'd be happy to help you again anytime.
