Analyzing 9,268,3429.3M ReviewsFor 26,37926.4K Experts
Google reviewers for Dave Power Automotive & Marine in Salem, OR, report a 4.9/5 rating from 593 reviews, with the owner not replying to any. Customers frequently praise the shop for honest pricing, clear communication, and timely completion of both automotive and marine repairs. Positive feedback highlights professional staff who explain issues thoroughly and provide fair estimates. However, a minority of low-star reviews criticize the business for unexpected high charges, missed phone calls, and diagnostic errors on specific boat and truck components.
Data from Google, last updated November 8, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
593 Google reviews we collected
Phrases our text analysis found in 391 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 391 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They're very professional, and help me out tremendously”
“…s hesitant going to a new place, but these gentlemen were honest and thorough in their care of my old jeep.…”
“and they will start your boat without running a water into the engine that can messed up the engine… I don’t recommend this place.”
“…I am always hesitant going to a new place, but these gentlemen were honest and thorough in their care of my old jeep.…”
“They gave a more than fair price and fit me in day-of.”
“This shop is overpriced and overrated.”
“The four or five years that I’ve used them, their work is on point and on time.”
“Will definitely be back and would recommend to anyone needing a mechanic!”
“Overall I was not happy and I would not recommend them to anyone.”
“Henry and all the guys take the time to explain what the iusses are, a price and when it can be fixed.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Dave Power Automotive & Marine for 8 kinds of job. Pick one to see what they paid and said.
Amazing customer service! Had multiple cars taken there for a pre buy inspection. Great follow up. Can’t say enough good things !
The work and customer service at Dave Power is excellent! The four or five years that I’ve used them, their work is on point and on time.
They took great care of me here. As a young woman, some places will unfortunately try to rip you off so I am always hesitant going to a new place, but these gentlemen were honest and thorough in their care of my old jeep. They gave a more than fair price and fit me in day-of. They went above and beyond to make sure…
The Best place ever. Henry and all the guys take the time to explain what the iusses are, a price and when it can be fixed. I can call or stop by and my questions are answered. Thank You for such a positive less stressed experience. Went back today after over a year .Thank you to all of Dave powers staff they are…
I have always appreciated Dave Powers for honest customer service. I have always received the highest customer service and value from working with Dave Power! I know of No other shop that provides the care and respect they show every time I walk in the door. I know that when I take my Car, Boat or if I have a family…
Went here out of desperation. Getting work done on your car right now is expensive anywhere so I’m not trying to hold that against them but, yeah, I got unapologetically hit with a giant bill. The work was fine. My car works. The communication was abysmal. They will tell you they will give you a call and then they…
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 115 | — |
| Oil change | 49 | — |
| Engine repair | 39 | — |
| Auto engine diagnostic | 37 | — |
| Electrical repair | 35 | — |
| Auto engine tuning | 27 | — |
| Transmission | 26 | — |
| Electrical | 24 | — |
4.9 ★★★★★ 593 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Amazing customer service! Had multiple cars taken there for a pre buy inspection. Great follow up. Can’t say enough good things !
The work and customer service at Dave Power is excellent! The four or five years that I’ve used them, their work is on point and on time.
They're very professional, and help me out tremendously
They took great care of me here. As a young woman, some places will unfortunately try to rip you off so I am always hesitant going to a new place, but these gentlemen were honest and thorough in their care of my old jeep. They gave a more than fair price and fit me in day-of. They went above and beyond to make sure my jeep was in the best condition possible when returning it to me, and took the time to show me what they did so I could have a better understanding of my own vehicle. Will definitely be back and would recommend to anyone needing a mechanic!
The Best place ever. Henry and all the guys take the time to explain what the iusses are, a price and when it can be fixed. I can call or stop by and my questions are answered. Thank You for such a positive less stressed experience. Went back today after over a year .Thank you to all of Dave powers staff they are all very professional ,respectful. Had to replace my passager window , my belt, fixed my locks and more. Anne
I have always appreciated Dave Powers for honest customer service. I have always received the highest customer service and value from working with Dave Power! I know of No other shop that provides the care and respect they show every time I walk in the door. I know that when I take my Car, Boat or if I have a family member have service at Dave Power it will be done Right and on Time...
Went here out of desperation. Getting work done on your car right now is expensive anywhere so I’m not trying to hold that against them but, yeah, I got unapologetically hit with a giant bill. The work was fine. My car works. The communication was abysmal. They will tell you they will give you a call and then they don’t. Over and over and over. My car sat there finished for five days. They made up some excuse that they tried to call me. I received no calls from them. Then when they texted me to follow up, they decided it would be fun to be a mock me. It was supposedly Dave the owner messaging me. I would have given them my business. If it weren’t for the, how do I put this, poor behavior? Don’t expect to be treated with respect or have functional communication.
Was passing thru town on a RV roadtrip and my friend recommended these guys. My tow Jeep needed a new alternator and not only did they get me in ASAP that day they had it done first thing next morning, but also went thru and took care of some other issues like my starter that were on its way. Super profesional top quality work.
Only boat repair shop that would give me the time of day. Very helpful and knowledgeable staff that helped me get my boat back on the water for my daughters birthday.
Always great service! Couldn’t recommend more.
Analyzing 9,268,3429.3M ReviewsFor 26,37926.4K Experts
