Deneer Ostaiza8 reviewsTotal number of Google reviews Deneer has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJeremy, Was a Very professional guy!
- Services: Home inspection
Dave's Pest Control - Longwood
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#77 of 178 pest control servicesPosition by Experts Score among all companies we track in this category. · better than 57%
4.9 ★★★★★ 1,156 Google reviews · 24 photos
97%five-star reviews
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$88typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Dave's Pest Control - Longwood at a glance
Google reviewers frequently praise the company for punctual, professional service and detailed communication regarding treatment plans and prevention tips. Customers often highlight the knowledge and courtesy of technicians who address specific pest issues effectively. However, a recurring criticism involves high pricing and difficulty canceling annual contracts, with some individuals reporting that scheduled outside services were not completed as promised.
- Google rating: 4.9 out of 5 from 1,156 reviews (97% five-star).
- Reviews on this page: 1,156 Google reviews (1,068 with written comments, 19 with photos).
- Owner responses: the business replied to 99% of reviews.
- Most recent review: October 31, 2026.
- Service: Pest Control Service serving Sanford, Florida.
Data from Google, last updated October 31, 2026.
Score profile vs other pest control services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dave's Pest Control - Longwood: 93/100 on this factor. Category median: 94.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dave's Pest Control - Longwood: 92/100 on this factor. Category median: 93.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dave's Pest Control - Longwood: 100/100 on this factor. Category median: 96.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dave's Pest Control - Longwood: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dave's Pest Control - Longwood: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dave's Pest Control - Longwood: 100/100 on this factor. Category median: 91.A
100
Bar = this company · dark tick = category median.
Star ratings
1,156 Google reviews we collected
- 5 stars1,12397%
- 4 stars151%
- 3 stars30%
- 2 stars30%
- 1 star121%
Praise vs complaints
Phrases our text analysis found in 1,068 written reviews
- Praise1,50599%
- Complaints131%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price8635%
- Reasonable13253%
- Overpriced21%
- Not sure2711%
$88-29% vs typical pest control services
Middle half of what 117 customers paid ($56–$246) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude50033%
- Quality & results45730%
- Speed & response17311%
- Would recommend16911%
- Communication16511%
- Honesty & trust282%
- Price & value262%
What customers talk about
We read 1,068 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jeremy was professional and took his time doing service at my house!”
“⭐⭐⭐⭐⭐ 5 Stars — Exceptional Service, Responsiveness, and Peace of Mind!”
“But if that was an AI bot that just took my call, it was a horrible experience.”
“He was quick, professional, knowledgeable, and asked us about any concerns we had.”
“Seana Odom is very sweet and very thorough I would recommend her to anyone”
“I will never use them again.”
“Gareth listened to all of my concerns and addressed them.”
“My wife and I were genuinely worried about the possibility of our daughter getting bitten.”
“They are a terrible company do not trust them they completely took advantage of me.”
“When it comes to protecting your home and family, having a company that actually shows up, takes ownership, and gets the job done is worth every penny.”
“They price gouging drug addict Haven business cannot be allowed to continue going on they must be shut down the owner should be gone and thrown in pri…”
People customers mention
- Walsh 227 reviews
- Terry 43 reviews
- Ben 30 reviews
- Jeremy 27 reviews
- Brian 26 reviews
- Mark 25 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Dave's Pest Control - Longwood for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Gordi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★
They promised 3 times to come to my house. The first time he came out he only serviced the inside not the outside. I called to schedule the last outside and they said no. 320.00 and they didn't finish or honor the last visit or refund me. I will never use them again. Beware to anyone who plans on using orkin.
Paid $200+Overpriced
Terri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Gareth listened to all of my concerns and addressed them. I was very happy with his treatment plan today.
Paid $60–80Reasonable priceService not listed
patLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Seana is the best. She has been taking care of my Pest control for as long as I can remember. She’s exceeds my every expectation and is very communicative about what’s going on. Seana and Dave’s always get five stars from me.
Paid $80–100Reasonable priceHome inspectionHornet & wasp extermination
RebeccaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Arius Mijahuanca came out to do my initial pest control treatment. Spraying outside area of home and then inside. What a knowledgeable and personable young man. I had a lot of questions and he answered all. I wish I could give him more than 5 stars. Thank you Arius.
Paid $200+Reasonable priceBug & insect extermination
Jonathan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
He listened to every concern I had and went above and beyond arises was very great at explaining all the process and also very good at explaining the things that he was doing as he went through everything.
Paid $200+Great priceHome inspectionHornet & wasp exterminationRodent extermination
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Ben was a great technician and was very helpful with getting the house and area sprayed down
Paid $40–60Reasonable priceGeneral pest inspection
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 135 | $66–$181 |
| General pest inspection | 113 | $58–$136 |
| Bug & insect extermination | 61 | $66–$144 |
| Cockroach extermination | 49 | $86–$282 |
| Ant extermination | 40 | $86–$246 |
| Hornet & wasp extermination | 34 | $103–$282 |
| Rodent extermination | 33 | $99–$371 |
| Termite inspection | 17 | $106–$323 |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 1,156 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Aidan Gregory9 reviewsTotal number of Google reviews Aidan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways great service and very quick! Gareth is the best!
Response from the owner · 8 months ago
Hi Aidan, We love hearing this! Providing fast, reliable service while maintaining high quality is exactly what we aim for and we’ll keep striving to make every visit just as efficient and professional. Thanks for choosing Dave's Pest Control. Best, Joe, the Owner
Martha Terry4 reviewsTotal number of Google reviews Martha has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJeremy was professional and took his time doing service at my house!
- Price assessment: Reasonable price
- Services: General pest inspection
- Pest type: Ants, Other
Response from the owner · 2 days ago
Hi Martha, Thank you for the great feedback about Jeremy! We’re glad he took his time and made sure your home received the attention it deserved. We’ll be sure to share your kind words with him! Best, Joe, the Owner
Ashley R.3 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJeremy was very knowledgeable of the trafficking and working hard on trying to rid everything.
Response from the owner · 3 days ago
Hi Ashley, Thank you for the great feedback about Jeremy! We’re glad he was knowledgeable, thorough, and dedicated to addressing your pest concerns. We’ll be sure to share your kind words with him and appreciate you choosing Dave’s Pest Control! Best, Joe, the Owner
Eboni Aya Jackson6 reviewsTotal number of Google reviews Eboni has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJeremy has been a big help! He got my roach situation under control!
- Services: General pest inspection, Bug & insect extermination
- Pest type: Cockroaches
Response from the owner · 3 days ago
Hi Eboni, Thank you for the great feedback about Jeremy! We’re glad he’s been such a big help and has made a difference in getting your roach problem under control. We’ll be sure to share your kind words with him! Best, Joe, the Owner
Emma Stravitz8 reviewsTotal number of Google reviews Emma has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJermey was absolutely fantastic! He reassured me all the traps were empty and there were no issues!
Response from the owner · a month ago
Hi Emma, Thank you for sharing this! We’re so glad Jeremy was able to give you peace of mind and reassure you that everything looked good. We’ll be sure to pass along your kind words. Best, Joe, the Owner
Landon Phillips4 reviewsTotal number of Google reviews Landon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJeremy was great. He was very informative and helpful along with tips on keeping pests out.
Response from the owner · 3 days ago
Hi Landon, Thank you for the great feedback about Jeremy! We’re glad he was helpful, took the time to explain things, and shared useful tips to help keep pests out. We’ll be sure to pass along your kind words to him! Best, Joe, the Owner
Kayla LujanLocal Guide · 172 reviewsTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGarth is great, wonderful communicator!
Response from the owner · 3 days ago
Hi Kayla, Thank you for the great feedback! We're glad to hear Gareth provided such a positive experience. We appreciate you taking the time to share this! Best, Joe, the Owner
Madison EmrichLocal Guide · 17 reviewsTotal number of Google reviews Madison has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe had the pleasure of Jeremy providing services for us. He made this experience so pleasant. He was quick, professional, knowledgeable, and asked us about any concerns we had. He made sure to tell us this is harmless to our twin babies. Most importantly he made a lasting impression by establishing a rapport. As he told us he will be the regular exterminator. Such excellent customer service. Thank you, Jeremy.
- Services: General pest inspection
Response from the owner · 4 days ago
Hi Madison, Thank you for the wonderful feedback about Jeremy! We’re so glad he made you feel comfortable and took the time to address your concerns. It’s great to hear he made such a positive impression through his professionalism, knowledge, and friendly approach. We’ll be sure to share your kind words with him. Best, Joe, the Owner
Sarah King3 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJeremy did an excellent job
Response from the owner · 4 days ago
Hi Sarah, Thank you for the great feedback about Jeremy! We’re glad he provided excellent service and took great care of you. We’ll be sure to share your appreciation with him! Best, Joe, the Owner
Business details
- Phone: (407) 504-0808
- Website: davespestcontrol.com
- Service area: Sanford, FL