Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts
Customers at this Fairfield auto service report high satisfaction with paintless dent repair, window tinting, paint protection films, and detailing. Reviewers frequently cite punctuality, clear communication, fair pricing, and the ability to resolve complex damage quickly without extensive disassembly. The shop offers flexible scheduling, including same-day appointments and work performed near the customer's home. One negative review criticized the business for using scare tactics regarding a Carfax report and charging excessive prices.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
138 Google reviews we collected
Phrases our text analysis found in 113 written reviews
How often each topic comes up in the written reviews
We read 113 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“On top of the amazing work, Ian was kind, professional, and clearly takes a lot of pride in what he does.”
“For the rest of us, he is the person that makes all the pain go away when it comes to those horrible, little (or HUGE) spots on our prized rides.”
“He was efficient and professional throughput the process.”
“…my door and it was repaired in under an hour, Great customer service, great price and it was done right in front of my home.…”
“i highly recommend this company if you want exceptional service and quality work.”
“The work was completed in a timely manner with strong communication throughout the entire process.”
“It feels good to know that you can trust somebody in this business.”
“…cause for the next hour I was listening to this linebacker of a man explain his business in detail… which are also one of the services they provide.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Dent Solution FX – Napa Paint Protection Films, Colored Films, Window Tint & Detailing for 1 kind of job. Pick one to see what they paid and said.
Ian is a professional in all sense of the word. Him and his crew did a stellar job installing PPF, window tint, paint correcting and detailing my new (to me) whip and would not hesitate bringing any of my vehicles and motorcycles to him. The work was completed in a timely manner with strong communication throughout the entire process.
Amazing job my dents are gone. They took a problem dent and made it disappear. Great all around customer service.
My car was srached while parked at SFO, I took it to Dent Solution FX to get it fixed and Ian (owner) took care of it in 5 min! It looks great and he was amazing. Incredible customer service, truly grateful for his generosity. If you need any work done on your vehicle you must go see him. Thank you Ian 🙏🏻
I stopped by with major paint scrapes on my car. I received immediate attention, problem was fixed, and my worries were relieved. I am so grateful for the excellent service! I highly recommend Dent Solution. It is the second time I have received service that was quick and very well done!
Excellent work done on my 2020 4Runner, had a ding in my door and it was repaired in under an hour, Great customer service, great price and it was done right in front of my home. I highly recommend using Dent Solution.
Ian did a fantastic job in removing the annoying little dents on my truck! He was efficient and professional throughput the process. Thank you Ian for doing quality work at affordable rates! I'll definitely be back for future door dings and dents! 😁
| Job | Reviews | Category typical |
|---|---|---|
| Auto detailing | 6 | — |
5.0 ★★★★★ 138 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
By far the best Dentologist out there! Rated #1
I appreciate your business Nick. Haha thank you Nick!
I cannot recommend Ian at Dent Solutions enough! I originally had a dent that I had gotten a quote to repair, but unfortunately I made the mistake of having someone I knew try to fix it themselves. It ended up making the damage much worse. After that, I took it to another dent repair place and was told the damage could no longer be repaired with paintless dent repair and that I would need to take it to a body shop. I was then quoted around $4,000 for the body work. I decided to bring it back to Ian at Dent Solutions in Napa. Although he definitely wasn’t thrilled that I had tried to have it fixed myself 😂, he was still willing to take on the challenge — and I am SO glad he did. The work he did was honestly unbelievable. I couldn’t believe how good my car looked when he was finished, especially after being told elsewhere that it couldn’t be fixed this way. On top of the amazing work, Ian was kind, professional, and clearly takes a lot of pride in what he does. If I ever need dent repair again, I will never take my car anywhere else. I learned my lesson — go to Ian the first time! 😂 I seriously cannot recommend Dent Solutions enough. Five stars without a doubt!
Ian is a professional in all sense of the word. Him and his crew did a stellar job installing PPF, window tint, paint correcting and detailing my new (to me) whip and would not hesitate bringing any of my vehicles and motorcycles to him. The work was completed in a timely manner with strong communication throughout the entire process.
Amazing job my dents are gone. They took a problem dent and made it disappear. Great all around customer service.
My car was srached while parked at SFO, I took it to Dent Solution FX to get it fixed and Ian (owner) took care of it in 5 min! It looks great and he was amazing. Incredible customer service, truly grateful for his generosity. If you need any work done on your vehicle you must go see him. Thank you Ian 🙏🏻
I stopped by with major paint scrapes on my car. I received immediate attention, problem was fixed, and my worries were relieved. I am so grateful for the excellent service! I highly recommend Dent Solution. It is the second time I have received service that was quick and very well done!
Excellent work done on my 2020 4Runner, had a ding in my door and it was repaired in under an hour, Great customer service, great price and it was done right in front of my home. I highly recommend using Dent Solution.
Thank you Micah for the great review.
Ian did a fantastic job in removing the annoying little dents on my truck! He was efficient and professional throughput the process. Thank you Ian for doing quality work at affordable rates! I'll definitely be back for future door dings and dents! 😁
I highly recommend Ian and Dent Solutions FX. Exceptional attention to detail, work was executed in a timely and professional manner. The requested window tint and dent removal turned out better than expected. Thank you so much!
Thank you for your wonderful review, Lauren! We’re thrilled to hear about your positive experience with Ian and our team at Dent Solutions FX. Your kind words motivate us to continue delivering top-notch service. We look forward to serving you again in the future!
Ian is the “MAN”. If you need your car professionally washed. I was in a hurry the other day so for the first time I took my car to a hands only car wash, well they washed the car but left me a gift, hundreds of micro scratches all over my Porsche. Ian was only open for less than a hour more that day but he said bring it by and he worked on it well into his business closing hours. When I got the car back it was great. We scheduled for another day where he could address all the scratches. Can’t wait to get it professionally paint corrected by him in the next few days. GO to Ian, you won’t be disappointed.
Thank you for your amazing review, Steve! We’re thrilled to hear how pleased you are with Ian's service and dedication. Your trust in us means a lot, and we're excited to help with the paint correction soon!
Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts
