juana peña1 reviewTotal number of Google reviews juana has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThanks Anthony
Denver Steam Cleaning Inc.
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%96+25Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 32 mattress cleaningPosition by Experts Score among all companies we track in this category. · better than 77%
5.0 ★★★★★ 186 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
47%reviews answered by the owner
Oct 2026latest review
Denver Steam Cleaning Inc. at a glance
Customers frequently cite same-day availability, rapid response times, and reasonable pricing when praising the carpet and pet stain removal services. Reviewers also highlight the professionalism and thoroughness of the staff in handling various issues, including flood damage and difficult stains. However, a small number of low-star reviews indicate that some customers experienced a lack of communication regarding quotes or felt that specific problem areas were not properly pre-treated before cleaning.
- Google rating: 5.0 out of 5 from 186 reviews (99% five-star).
- Reviews on this page: 186 Google reviews (154 with written comments, 5 with photos).
- Owner responses: the business replied to 47% of reviews.
- Most recent review: October 21, 2026.
- Service: Mattress Cleaning Service serving Denver, Colorado.
Data from Google, last updated October 26, 2026.
Score profile vs other mattress cleaning
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Denver Steam Cleaning Inc.: 97/100 on this factor. Category median: 94.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Denver Steam Cleaning Inc.: 96/100 on this factor. Category median: 94.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Denver Steam Cleaning Inc.: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Denver Steam Cleaning Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Denver Steam Cleaning Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 96.–
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Bar = this company · dark tick = category median.
Star ratings
186 Google reviews we collected
- 5 stars18499%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star21%
Praise vs complaints
Phrases our text analysis found in 154 written reviews
- Praise30499%
- Complaints41%
Topic share
How often each topic comes up in the written reviews
- Quality & results8026%
- Staff & attitude6019%
- Speed & response5418%
- Price & value5117%
- Would recommend4916%
- Communication72%
- Honesty & trust72%
What customers talk about
We read 154 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Thanks Anthony his son is amazing and does great work”
“If you need steam cleaning and professional care in a timely manner with great service call Denver Steam Cleaning!”
“Same day service was amazing thanks Tony I will definitely recommend this company!”
“Denver Steam Cleaning did a fantastic job , from scheduling me right away to the carpets looking great and fair pricing.”
“Thanks Anthony best prices around will recommend and us them anytime”
“The guys were really nice, very communicative, and performed high quality work for a reasonable price.”
“This company was by far exceptionally honest very prompt and customer service was extremely successful.”
People customers mention
- Anthony 34 reviews
- Mike 16 reviews
- Tony 3 reviews
- Job 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Denver Steam Cleaning Inc. for 6 kinds of job. Pick one to see what they paid and said.
Recent reviews
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Same day service was amazing thanks Tony I will definitely recommend this company!
Adam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Just moved into a new rental that wasn't cleaned well. I called Anthony at 7:00 pm and he said he would come down that night was at my place within an hour AMAZING and thank you! Turns out the carpet had pet stains wasn't aware of that he found and cleanded approriately. Couldn't be happier with Anthony and his…
ShaneLocal Guide · 348 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
They got out here fast, and did a good thorough job. I thought I would have to replace carpets, but Denver steam cleaning came in and saved me the trouble.
Andrea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Denver Steam Cleaning did a fantastic job , from scheduling me right away to the carpets looking great and fair pricing. I would definitely reccomend them.
Ana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Great service, efficient timing came immediately for flood service was so helpful thanks Anthony
Yeimy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Thanks Anthony . Came out and gave me a super great pricing professional and efficient
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 13 | $209–$435 |
| Pet stain & odor removal | 6 | $164–$384 |
| Carpet steam cleaning | 4 | $253–$490 |
| Steam cleaning | 4 | — |
| Upholstery cleaning | 3 | $209–$366 |
| Area rug cleaning | 2 | $158–$435 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 186 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Giovanny Alvelo2 reviewsTotal number of Google reviews Giovanny has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThanks Anthony his son is amazing and does great work
Response from the owner · 3 months ago
Thanks for taking the time to leave this amazing review! We’re so happy you’re pleased with our work and can’t wait to help with your next cleaning project.
Carmen Sevilla2 reviewsTotal number of Google reviews Carmen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThanks Tony gave me Pet treatment and my carpet was saved 🙏
Maria Beltran2 reviewsTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSame day service was amazing thanks Tony I will definitely recommend this company!
Kevin SeibertLocal Guide · 27 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing, these guys crushed it
- Price assessment: Reasonable price
Adam Rheaume5 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJust moved into a new rental that wasn't cleaned well. I called Anthony at 7:00 pm and he said he would come down that night was at my place within an hour AMAZING and thank you! Turns out the carpet had pet stains wasn't aware of that he found and cleanded approriately. Couldn't be happier with Anthony and his family run company Denver Steam! If you need steam cleaning and professional care in a timely manner with great service call Denver Steam Cleaning! 5 STARS
Response from the owner · 3 months ago
We’re grateful for your review! It’s always our goal to provide top-quality carpet cleaning and service you can trust. Thanks for choosing our family-owned business!
Shane CameronLocal Guide · 348 reviewsTotal number of Google reviews Shane has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey got out here fast, and did a good thorough job. I thought I would have to replace carpets, but Denver steam cleaning came in and saved me the trouble.
Response from the owner · 4 months ago
Thank you so much for the kind words! We’re thrilled you’re happy with our service. It means a lot to our family-owned business. We look forward to your next cleaning!
Andrea Garcia2 reviewsTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDenver Steam Cleaning did a fantastic job , from scheduling me right away to the carpets looking great and fair pricing. I would definitely reccomend them.
Response from the owner · 6 months ago
Thank you so much for your positive review. We look forward to servicing your needs in the future. Have a blessed day.
eddie echard7 reviewsTotal number of Google reviews eddie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThanks Annette so nice and professional! Great pricing
Response from the owner · 4 months ago
We really appreciate your 5-star review! Knowing you’re satisfied with your carpet cleaning motivates us to keep delivering our best. Thanks for supporting our local business!
Crystal Bryant8 reviewsTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThanks Anthony best prices around will recommend and us them anytime
Response from the owner · 4 months ago
Thanks for taking the time to leave this amazing review! We’re so happy you’re pleased with our work and can’t wait to help with your next cleaning project.
Business details
- Phone: (720) 985-5749
- Website: denversteamcleaning.com
- Service area: Denver, CO