Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
Google reviewers rate Dogtopia of New Orleans 4.7 out of 5 stars, with the owner responding to every review. Customers frequently praise the staff’s kindness, communication, and the physical exercise dogs receive during daycare and boarding. Many note that the facility offers webcam access and spa services, which help owners feel confident about their pets' care. However, several low-star reviews consistently criticize the facility for strong urine odors in the reception area and concerns regarding hygiene and transparency about camera usage.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Bar = this company · dark tick = category median.
265 Google reviews we collected
Phrases our text analysis found in 207 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 207 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They’ve been quick to respond to all requests and treat animals with the kindness and love you would expect.”
“It is a wonderful facility and I highly recommend sending your dog there for daycare and boarding!”
“Would’ve given 5 stars if they had done what I paid for.”
“I used to never go out of town because I worried about my doggie, but I honestly feel safe boarding her here, and that’s huge.”
“I feel lied to about our dogs' previous interactions.”
“Excellent service, I loved the place, the staff is very kind, attentive, and very helpful, Shea helped me, the service was excellent and she’s a very…”
“He also offered to reimburse me for some expenditures related to the awful boarding experience and promised that he’ll be in touch about further needs.”
“They have been so responsive and caring for our elderly dog.”
“I have the top dog membership which is super affordable considering I'm taking him almost everyday even on the weekends.”
“We even continued our membership after they increased the prices significantly without offering more.”
“The staff genuinely care about the dogs and communicate with me throughout the day!”
“That is not my issue my issue is the lack of communication.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Dogtopia of New Orleans for 4 kinds of job. Pick one to see what they paid and said.
They’ve been quick to respond to all requests and treat animals with the kindness and love you would expect. As a small side story; I ran out of coolant one day and I hiked back to the facility to ask for help. One of the kind employees gave me her bottle of coolant free of charge. Great employees in a loving dog atmosphere!
I spoke to Brandon over the phone and he was so helpful and willing to make sure I was squared away for my Meet & Greet. He was a delight and it makes me feel comfortable my dogs will be with such kind people!
My beagle puppy loves Dogtopia! He has SO much energy that we just can't give him enough mental stimulation to be not destructive around the house. He is a heavy chewer and digger. When we bring him for daycare, he plays hard all day, then comes home relaxed and ready to chill with us.
My dog is a cruelty rescue. She’s super anxious and while I think the world of her, she’s not very social. The staff here are incredible and truly love dogs. The routine really helps my anxious animal. I used to never go out of town because I worried about my doggie, but I honestly feel safe boarding her here, and that’s huge.
So glad we have found Dogtopia to bring our dog for boarding! They have been so responsive and caring for our elderly dog. He seems so happy in all the pics and he always comes back clean post his spa services! Highly suggest!
We've been bringing our pup 🐶 to Dogtpia since he was small and each time has been great! We know that he'll get exercise and playtime with other dogs in a fun and safe environment. We love that we can see our pup while he's there also!
| Job | Reviews | Category typical |
|---|---|---|
| Dog daycare | 38 | — |
| Dog boarding | 34 | — |
| Dog grooming | 27 | — |
| Other pet boarding | 4 | — |
4.7 ★★★★★ 265 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Staff are amazing and i was so happy with the care!
Thank you for your kind words! We're thrilled you were happy with the care your pup received at our dog day care. Our staff loves making every visit special!
They’ve been quick to respond to all requests and treat animals with the kindness and love you would expect. As a small side story; I ran out of coolant one day and I hiked back to the facility to ask for help. One of the kind employees gave me her bottle of coolant free of charge. Great employees in a loving dog atmosphere!
Thank you for sharing, Cooper!
I spoke to Brandon over the phone and he was so helpful and willing to make sure I was squared away for my Meet & Greet. He was a delight and it makes me feel comfortable my dogs will be with such kind people!
Thank you, Shae! We're so glad you felt comfortable with our team here in New Orleans. We always aim to provide a welcoming experience for both dogs and pet parents, whether you're visiting for dog day care or an overnight stay. We look forward to seeing you and your pups soon!
My beagle puppy loves Dogtopia! He has SO much energy that we just can't give him enough mental stimulation to be not destructive around the house. He is a heavy chewer and digger. When we bring him for daycare, he plays hard all day, then comes home relaxed and ready to chill with us.
Shae, we’re so glad to hear your pup enjoys his time at our dog day care! Knowing he comes home happy and relaxed means a lot to us. Thanks for trusting Dogtopia of New Orleans to keep your furry friend engaged and active—we can’t wait to welcome you both back soon!
My dog is a cruelty rescue. She’s super anxious and while I think the world of her, she’s not very social. The staff here are incredible and truly love dogs. The routine really helps my anxious animal. I used to never go out of town because I worried about my doggie, but I honestly feel safe boarding her here, and that’s huge.
Thank you so much, Josie, for sharing your experience! We're glad our dog boarding team could provide comfort and routine for your rescue pup. Knowing she feels safe and cared for at Dogtopia of New Orleans means the world to us. We look forward to seeing you both again soon!
So glad we have found Dogtopia to bring our dog for boarding! They have been so responsive and caring for our elderly dog. He seems so happy in all the pics and he always comes back clean post his spa services! Highly suggest!
Aubrey, we truly appreciate your kind words and are happy to hear you’re pleased with your experience at our doggie day care in New Orleans. Your trust means a lot, and we love having your pup with us. We look forward to providing the best care for your furry family member every visit!
We've been bringing our pup 🐶 to Dogtpia since he was small and each time has been great! We know that he'll get exercise and playtime with other dogs in a fun and safe environment. We love that we can see our pup while he's there also!
Thank you so much, Ashley, for taking the time to share your experience at Dogtopia of New Orleans! We're thrilled to hear you trust us as your go-to dog day care, and we're always happy to provide a safe, fun environment where your pup can play, exercise, and thrive while you're away.
Dogtopia is the best! Penelope has gone there since she was a puppy and 4 years later still loves it. They give her the individual love she needs and she has a blast with the other dogs and enrichment activities. Couldn’t imagine sending her anywhere else
Thank you, Amelia, for your wonderful review! We're so glad Penelope still loves her visits after all these years. Giving every pup individual attention is what makes Dogtopia of New Orleans a special dog day care, and seeing Penelope thrive brings us so much joy!
Outstanding caring team! My dog LOVES 🩷 going there. I highly recommend!
Thank you so much, Kimberly, for your kind words! We're thrilled to know you and your pup love our dog day care. It means the world to our team to care for your furry family member!
Exclente lugar para dejar los perros cuando vas de vacaciiones. BIEN UBICADO, ES UN BUEN HOTEL
Thank you so much, Cecilia, for your wonderful review! We're thrilled you felt Dogtopia of New Orleans is an excellent dog hotel for your vacations. Providing top-notch dog boarding in a well-located and welcoming environment is always our goal. We hope to see your pups again soon!
Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
