Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently cite honest pricing, efficient repairs, and clear communication as key positives, noting that the shop often resolves issues like tire emergencies and engine diagnostics quickly without upselling. The owner responds to a significant portion of feedback, maintaining a 4.8 rating from 346 reviews. However, recurring criticisms in low-star comments involve alleged overcharging for basic parts, poor follow-up on estimates, and instances of improper repairs that required external correction.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
346 Google reviews we collected
Phrases our text analysis found in 276 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 276 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…a flat and these guys on there day off saved the day and were really reasonably priced i have nothing but good things to say about them…”
“That's a massive rip off still.”
“They provided sound advice, efficient service, and even followed up a week after their service to make sure everything was working properly.”
“Honest life savers Genuinely a great shop im a tourist passing by i caught a flat and these guys on there day off saved the day and were really reason…”
“Exceptional service and extremely, extremely nice management and workers.”
“Pretty rude treatment considering I've been taking my car there awhile.”
“They were reliable and got the job done in the time frame they promised and for the original price they had quoted.”
“…ge and I would’ve happily got them for them) and they left that in a messed up state as well because when I checked it things were left in a pile and…”
“DP told me I didn't need any of those things - will now be a customer for life.”
“Avoid this shop if you want honest service and fair prices.”
“They listened to concerns, diagnosed, gave honest and fair feedback, then fixed car issues on our 4Runner.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired DP Auto Service for 8 kinds of job. Pick one to see what they paid and said.
Honest life savers Genuinely a great shop im a tourist passing by i caught a flat and these guys on there day off saved the day and were really reasonably priced i have nothing but good things to say about them
The whole team at DP auto, especially Otto and Dave, were remarkable. They provided sound advice, efficient service, and even followed up a week after their service to make sure everything was working properly. They were reliable and got the job done in the time frame they promised and for the original price they had quoted. Highly recommend this team.
Thrilled to find and use DP auto. They listened to concerns, diagnosed, gave honest and fair feedback, then fixed car issues on our 4Runner. Trustworthy! Highly recommend!!!!
This place is amazing!!! Very professional, fast, incredibly helpful, and down-to-earth pricing. Definitely will be coming back.
David is everything you would want in a mechanic. Fair, prompt service, runs his shop with a sense of urgency that you don’t see elsewhere. Highly recommended
They are always ready to help, even for early morning tire emergenicies and brake light replacements. Have been going there for almost a decade. Tried another local shop but always end up.coming back here. No frills nit great service and honest work.
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 25 | — |
| General repairs & maintenance | 15 | — |
| Oil change | 15 | — |
| Brakes | 11 | — |
| Air & cabin filter replacement | 9 | — |
| Electrical repair | 7 | — |
| Steering & suspension repair | 5 | — |
| Brake service & repair | 5 | — |
4.8 ★★★★★ 346 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Exceptional service and extremely, extremely nice management and workers.
Great and honest mechanic. Very glad I took my car here to get checked out.
Honest life savers Genuinely a great shop im a tourist passing by i caught a flat and these guys on there day off saved the day and were really reasonably priced i have nothing but good things to say about them
The whole team at DP auto, especially Otto and Dave, were remarkable. They provided sound advice, efficient service, and even followed up a week after their service to make sure everything was working properly. They were reliable and got the job done in the time frame they promised and for the original price they had quoted. Highly recommend this team.
Thrilled to find and use DP auto. They listened to concerns, diagnosed, gave honest and fair feedback, then fixed car issues on our 4Runner. Trustworthy! Highly recommend!!!!
This place is amazing!!! Very professional, fast, incredibly helpful, and down-to-earth pricing. Definitely will be coming back.
David is everything you would want in a mechanic. Fair, prompt service, runs his shop with a sense of urgency that you don’t see elsewhere. Highly recommended
They are always ready to help, even for early morning tire emergenicies and brake light replacements. Have been going there for almost a decade. Tried another local shop but always end up.coming back here. No frills nit great service and honest work.
I took my VW Jetta here after getting a hefty repair quote from a different garage and getting multiple recommendations from people that live in the area that DP is the place to go. DP was able to fix everything in a day, they clearly communicated the issues that they had to fix along the way, and the bill came in ~$500 less than the garage I had previously been going to. I won’t be going to a different garage again.
Great service, as always. David and his crew, Mike and others, are fantastic.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
