Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts
Google reviewers rate Dragonfly Home Inspections five stars based on 436 reviews, frequently citing thorough inspections, clear explanations of findings, and prompt reporting. Customers appreciate the detailed walkthroughs and professional communication during the service. However, a minority of negative reviews describe missed defects in older homes, incorrect equipment dates, and difficulty reaching the company by phone for scheduling or document requirements.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
436 Google reviews we collected
Phrases our text analysis found in 368 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 368 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Gene did an absolutely fantastic job with our home inspection.”
“His honesty, professionalism, and attention to detail were truly appreciated.”
“We would absolutely recommend him to anyone buying a home and would use him again in the future!”
“I can't recommend this company enough!”
“He made the entire process seamless and took the time to explain everything clearly and in a way we could easily understand.”
“I received the report immediately after the inspection.”
“Trey was knowledgeable, honest, and incredibly helpful from start to finish.”
“The piece of mind, insights and checks that you get for the price are absolutely worth it as everyone says.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Dragonfly Home Inspections for 7 kinds of job. Pick one to see what they paid and said.
⭐⭐⭐⭐⭐ I highly recommend Dragonfly Inspections! Gene did an absolutely fantastic job with our home inspection. He was extremely thorough, meticulous, and detail-oriented, treating the inspection as if he were inspecting his own home. He made the entire process seamless and took the time to explain everything clearly…
Christopher did a very thorough and professional home inspection. He took pictures of every item included in the report and explained them in full detail. I received the report immediately after the inspection. He caught every issue that needed repairs before closing. I will always use Dragonfly Home Inspections in the future!
Trey did an amazing job inspecting our home! He was extremely thorough, professional, and took the time to walk us through everything he found. He answered all of our questions clearly and patiently, and made sure we understood what he was looking at and why it was important. We really appreciated how detailed his…
Mr.Tremaine, You inspected the roof, foundation, and structure with real care, checked every outlet and switch, tested the plumbing fixtures and water pressure throughout the house, examined the HVAC system in detail, and even got into the attic and crawl space to check things most people would skip.Every chip,…
Gene is very thorough with his home inspection. He gives a very complete explanation of his findings. This is the third time that I have used Dragonfly Home Inspections . I have complete trust and faith in Gene's home inspection.
Chris was awesome.Very thorough explained everything thru the process would use his services again without hesitation.
5.0 ★★★★★ 436 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great service. I highly recommend. Very thorough!
Thank you for the great review!! Our pleasure.
⭐⭐⭐⭐⭐ I highly recommend Dragonfly Inspections! Gene did an absolutely fantastic job with our home inspection. He was extremely thorough, meticulous, and detail-oriented, treating the inspection as if he were inspecting his own home. He made the entire process seamless and took the time to explain everything clearly and in a way we could easily understand. His honesty, professionalism, and attention to detail were truly appreciated. It's refreshing to work with someone who genuinely takes pride in their work and has their clients' best interests at heart. We couldn't have asked for a better experience! Highly recommend Gene and Dragonfly Inspections!
Christopher did a very thorough and professional home inspection. He took pictures of every item included in the report and explained them in full detail. I received the report immediately after the inspection. He caught every issue that needed repairs before closing. I will always use Dragonfly Home Inspections in the future!
Shelly, Thank you so much for the excellent review! Truly my pleasure 🙏
Trey did an amazing job inspecting our home! He was extremely thorough, professional, and took the time to walk us through everything he found. He answered all of our questions clearly and patiently, and made sure we understood what he was looking at and why it was important. We really appreciated how detailed his inspection was and how approachable he was throughout the entire process. He pointed out both the major items and the smaller things we may not have noticed on our own, which gave us a much better understanding of the home and helped us feel confident moving forward with our purchase. Trey was knowledgeable, honest, and incredibly helpful from start to finish. We would absolutely recommend him to anyone buying a home and would use him again in the future!
Mr.Tremaine, You inspected the roof, foundation, and structure with real care, checked every outlet and switch, tested the plumbing fixtures and water pressure throughout the house, examined the HVAC system in detail, and even got into the attic and crawl space to check things most people would skip.Every chip, crack, scratch everything thing .Nothing seemed to escape your attention — you caught small details that could have easily been missed by someone less diligent. Your patience in walking me through your findings, answering our questions, and explaining exactly what you found (and why it mattered) gave us real peace of mind about this investment. That kind of attentive, in-depth work is rare, and we noticed it. Thank you for treating my home like it mattered — because it clearly did to you. With appreciation
Gene is very thorough with his home inspection. He gives a very complete explanation of his findings. This is the third time that I have used Dragonfly Home Inspections . I have complete trust and faith in Gene's home inspection.
Chris was awesome.Very thorough explained everything thru the process would use his services again without hesitation.
Chris and his team at Dragonfly are top-notch and genuinely great people! They were on time, extremely thorough, and took the time to walk us through the entire house and explain everything they found. The home my wife and I are under contract on was built in 1965, so naturally we had some concerns about what we might be getting into with an older home. Chris and the Dragonfly team did an excellent job explaining what was important, what needed attention, and what we should expect moving forward. They gave us a lot of peace of mind going into such a big purchase. I would absolutely recommend Dragonfly to anyone looking for a thorough, knowledgeable, and trustworthy home inspector!
Don’t come to them unless you’re buying a newer home. Unfortunately, for my husband and I, they were recommended by our realtor when we purchased our first home in April. Wyatt and a trainee did our inspection (pretty quickly I might add) and when we came by to go over the inspection we had two main concerns, the water heater that was 10+ years old and what kind of sewer pipes our home had. Wyatt told us the water heater wasn’t a problem. It was something that just “breaks when it breaks” and as for the pipes, he said they were PVC not cast iron. We managed to get the old home owners to replace the water heater because when this item breaks it’s over $1000 to replace. As for the pipes, they ended up being cast iron and had to be replaced within two weeks of moving into the home. Cast iron pipes were a huge red flag for us when buying a home so the fact that he guessed and didn’t even look at our pipe clean outs which were located in visible areas in the front and back of the home is ridiculous. When we reached out to Chris (the owner) he apologized for Wyatt’s (the owner’s SON) mistake, but didn’t offer to help in anyway. Not even for a refund of the inspection that was supposed to “save us thousands”. All he did was send an email wiping their hands clean of the whole situation. Saying that they only look at things that are “visible”. Well the pipe clean outs in the front and backyard were pretty visible. Truly disappointing.
Gene with Dragonfly is terrific! He was prompt, very thorough, professional and truly knows his stuff. I highly recommend him!
Thank you so much for the great review! We appreciate the time you took to recognize Gene. -Chris
Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts
