Pest control service · Grand Prairie, TX · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#44 of 69 flea exterminatorsiPosition by Experts Score among all companies we track in this category. · better than 37%
4.9★★★★★753 Google reviews · 24 photos
98%five-star reviews
4.81★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
53%reviews answered by the owner
$120typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Reviewers frequently highlight the punctuality, professionalism, and thoroughness of technicians who clearly explain treatments and address specific concerns. Customers often note that pricing aligns with estimates and that staff are communicative and helpful during visits. However, some low-rated reviews describe instances where pests persisted after treatment, technicians failed to perform advertised services, or customers incurred unexpected cancellation fees.
Google rating: 4.9 out of 5 from 753 reviews (98% five-star).
Reviews on this page: 752 Google reviews (537 with written comments, 4 with photos).
Owner responses: the business replied to 53% of reviews.
Most recent review: October 22, 2026.
Service: Flea Exterminator serving Grand Prairie, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other flea exterminators
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Dynasty Pest ControlFlea Exterminators median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dynasty Pest Control: 92/100 on this factor. Category median: 95.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dynasty Pest Control: 88/100 on this factor. Category median: 94.A
88
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dynasty Pest Control: 96/100 on this factor. Category median: 97.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dynasty Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dynasty Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dynasty Pest Control: 79/100 on this factor. Category median: 93.B
79
Bar = this company · dark tick = category median.
Star ratings
752 Google reviews we collected
4.9of 5
5 stars73498%
4 stars81%
3 stars20%
2 stars10%
1 star71%
Praise vs complaints
Phrases our text analysis found in 537 written reviews
99%praise
Praise1,01699%
Complaints131%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
94%fair
Great price1437%
Reasonable2053%
Overpriced25%
Not sure25%
$120+11% vs typical flea exterminators
Middle half of what 16 customers paid ($93–$159) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude34834%
Quality & results21321%
Speed & response17117%
Would recommend10610%
Communication919%
Honesty & trust545%
Price & value464%
What customers talk about
We read 537 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Mario was on time and very professional and friendly.”
“Zach was very professional and did an outstanding job explaining everything.”
“I've paid over $1000 between the monthly fees for the contract and the initial setup and the fleas in the house are terrible.”
“Every staff member has been amazing with information and quick with treatments.”
“I highly recommend Dynasty Pest Control and Zach Weber, and I will continue using them for all of my pest control needs.”
“Wouldn't recommend.”
“Chad was great and addressed all my concerns, answered all my questions and got it done!”
“I really appreciated his honesty and expertise, especially when it would have been easy to recommend unnecessary services.”
“Reasonably priced, professional and courteous staff.”
“I feel the product is ineffective and this whole experience was not worth it.”
People customers mention
Zach12 reviews
Jesse11 reviews
Jessie9 reviews
Mario9 reviews
Kaegan8 reviews
Chad8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Dynasty Pest Control for 8 kinds of job. Pick one to see what they paid and said.
jonathanLocal Guide · 162 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Always the best. Very communicative. Dynasty pest is my go to service for my property management needs
MichelleLocal Guide · 62 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Kaegan was very knowledgeable and friendly, and courteous of using non toxic natural chemicals in our home due to health issues we have. Would highly recommend!!
Paid $180–200Service not listed+ Punctuality+ Professionalism
WDLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Mario alway show up on time and he do a professional well respected job everytime. I tipped him and I ask you to match or increase what I gave.
Thank you Pastor Murphy
Paid $140–160OverpricedCockroach extermination
AxLocal Guide · 41 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Quick and painless service. The invoice matched the estimate. The tech called me when he was on the way. Good interaction and follow through
Paid $140–160Reasonable price
Preston12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Zach always does an exceptional job treating my home. Been using Dynasty for 3+ years and continue to be pleased with services.
Paid $40–60Reasonable price
William11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Chad was great and addressed all my concerns, answered all my questions and got it done!
Zach was very professional and did an outstanding job explaining everything. We were quoted a ridiculous amount by a BIG company about needing new insulation, radiant barriers, etc. We didn’t need any of that. Always call them first for your pest control needs. They are not trying to sell you anything, they are there to help. He solved the problem and has a customer for life.
Price assessment: Great price
Services: Rodent extermination
Pest type: Rodents
Response from the owner · 3 weeks ago
Thank you, Billy. We appreciate your trust in us and are glad our approach provided clear answers and effective pest control solutions.
jonathan CusolitoLocal Guide · 162 reviewsiTotal number of Google reviews jonathan has written across all businesses on Google Maps, not just this one.
Kaegan was very knowledgeable and friendly, and courteous of using non toxic natural chemicals in our home due to health issues we have. Would highly recommend!!
Price: $180–200
Services: Service not listed
Positive: Punctuality, Professionalism
Pest type: Ants, Cockroaches
Response from the owner · 3 years ago
We are glad you are satisfied with your tech! Thank you for leaving a review, we appreciate your business!
Kiara Adesanya14 reviewsiTotal number of Google reviews Kiara has written across all businesses on Google Maps, not just this one.
Mario alway show up on time and he do a professional well respected job everytime. I tipped him and I ask you to match or increase what I gave.
Thank you Pastor Murphy
Price assessment: Overpriced
Price: $140–160
Services: Cockroach extermination
Response from the owner · a month ago
We appreciate your thoughtful recognition of Mario's professionalism and punctuality. Your kind acknowledgment means a great deal to our team.
Ed Hill3 reviewsiTotal number of Google reviews Ed has written across all businesses on Google Maps, not just this one.
Quick and painless service. The invoice matched the estimate. The tech called me when he was on the way. Good interaction and follow through
Price assessment: Reasonable price
Price: $140–160
Response from the owner · 2 months ago
Thank you for highlighting our timely communication and prompt service. We value your trust in Dynasty Pest Control and appreciate your detailed feedback.
