Analyzing 5,771,8595.8M ReviewsFor 15,88415.9K Experts
Google reviewers rate E. Cooper & Son Septic Service 4.7/5, frequently praising punctual arrival, professional conduct, fair pricing, and clear communication during septic pumping and drain line cleaning. Customers often highlight the company's responsiveness to urgent calls and careful restoration of landscaping after work. However, some low-star reviews criticize rude worker behavior, lack of advance notice for appointments, and instances of drivers engaging in unsafe behavior on highways.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
77 Google reviews we collected
Phrases our text analysis found in 69 written reviews
Price verdicts customers left with their Google review
Middle half of what 3 customers paid ($549–$2.8k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 69 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Today once again they are on time, professional ,fair priced, and HONEST!”
“No heads up that they were coming, completely blocked my car in, and then he was rude when I asked for a heads up next time they are coming to my address.”
“They were both friendly, professional and efficient.”
“Great service, will keep them in mind for the future.”
“Had a terrible experience with one of their guys servicing my yard.”
“Fantastic guys, very knowledgeable, highly recommend and will be using Cooper again for all septic services!”
“Reasonably priced and it is clear they are professionals!”
“Family run business, honest, reliable, I would not go anywhere else”
“Very pleased with work, Hank explained the work as it went, thanks again.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired E. Cooper & Son Septic Service for 2 kinds of job. Pick one to see what they paid and said.
Called with problems at 8, they were here by noon fixing everything. Lucky to have such a great company so close to Pine Bush!
Fantastic service. Arrived when he said he would. Finished the job same day. Charged $8000 less than the guy who told this single older woman my entire waste water line needed to be replaced (it did not). After digging up my garden and pavers on my walkway, the garden/mulch looks untouched. He even did a great job…
Pump out septic, replace pump to leach field. Very pleased with work, Hank explained the work as it went, thanks again.
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 7 | $205–$478 |
| Sewer repair | 7 | $383–$2.1k |
4.7 ★★★★★ 76 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Called with problems at 8, they were here by noon fixing everything. Lucky to have such a great company so close to Pine Bush!
The Cooper Family have been managing the sanitary waste systems at my properties for over 40 years. Today once again they are on time, professional ,fair priced, and HONEST! Did I say HONEST Loud Enough. Today it was a Cooper grandson that represented the company. Rest Assured this organization is the best by far.
Thanks for the fast excellent service
They found my septic tank very fast. Professional and courteous.
These guys are great! Pumped the tank and leveled the D-box for me, extending the life of the system. Very reasonably priced. And really appreciated the care they took in saving the sod and replacing it, so in the end, very little disturbance to the yard - happy wife. Thanks, guys!
Called to have my tank pumped because my tank was backing up and my normal service provider wasn't able to get there in time. They took my information and got me an answer within 30 min. An hour or two later they showed up, pumped the tank and cleared the lines. The guys were fast and professional. Even when they had to do a little digging to gain better access to the tank. Great service, will keep them in mind for the future.
Fantastic service. Arrived when he said he would. Finished the job same day. Charged $8000 less than the guy who told this single older woman my entire waste water line needed to be replaced (it did not). After digging up my garden and pavers on my walkway, the garden/mulch looks untouched. He even did a great job replacing the pavers and restoring the walkway, which is something he said he didn’t do. If you’re looking for an honest, reasonable, professional contractor, I cannot recommend Morris Cooper enough. Thank you Morris and your kind crew.
The very best. Have been doong business with them for many yeras. Family run business, honest, reliable, I would not go anywhere else
Excellent service. Quick, communicative, and easy. Did exactly what they said they were going to do without upselling me on things I didn’t need. They’ll be my go-to septic company moving forward!
Called them in a panic Saturday morning about 10am day before a snow storm.. they arrived by 11:30ish to pump out my spectic... the 2 guys (don't know their names) were very nice and professional. Highly recommend
Analyzing 5,771,8595.8M ReviewsFor 15,88415.9K Experts
