iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%74+17.9Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#53 of 78 furniture deliveryiPosition by Experts Score among all companies we track in this category. · better than 32%
4.8★★★★★3,286 Google reviews · 24 photos
93%five-star reviews
4.83★last 12 monthsiAverage stars on reviews from the last 12 months only.
4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
86%reviews answered by the owner
$1.1ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Eco Movers Moving & Storage Seattle Movers at a glance
Google reviewers rate Eco Movers 4.8 out of 5 based on 3286 reviews, with the owner responding to 86% of feedback. Customers frequently praise the company for punctuality, efficient handling of furniture, and clear communication during local and long-distance moves. However, some low-star reviews highlight issues with inaccurate time estimates, poor packing organization, and significant cost overruns. Additionally, a few complaints mention aggressive sales tactics and perceived unprofessionalism from management when addressing damage claims or lost items.
Google rating: 4.8 out of 5 from 3,286 reviews (93% five-star).
Reviews on this page: 3,286 Google reviews (2,828 with written comments, 766 with photos).
Owner responses: the business replied to 86% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
This companyFurniture Delivery median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Eco Movers Moving & Storage Seattle Movers: 83/100 on this factor. Category median: 92.A
83
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Eco Movers Moving & Storage Seattle Movers: 74/100 on this factor. Category median: 88.B
74
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Eco Movers Moving & Storage Seattle Movers: 81/100 on this factor. Category median: 96.A
81
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Eco Movers Moving & Storage Seattle Movers: 97/100 on this factor. Category median: 100.A
97
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Eco Movers Moving & Storage Seattle Movers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Eco Movers Moving & Storage Seattle Movers: 100/100 on this factor. Category median: 82.A
100
Bar = this company · dark tick = category median.
Star ratings
3,286 Google reviews we collected
4.8of 5
5 stars3,06593%
4 stars772%
3 stars211%
2 stars311%
1 star923%
Praise vs complaints
Phrases our text analysis found in 2,500 written reviews
96%praise
Praise4,70496%
Complaints2034%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price20832%
Reasonable39161%
Overpriced162%
Not sure264%
$1.1k+40% vs typical furniture delivery
Middle half of what 537 customers paid ($738–$1.9k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1,32627%
Speed & response1,27026%
Quality & results84517%
Would recommend74815%
Communication3026%
Price & value2956%
Honesty & trust1212%
What customers talk about
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Marcus, Roberto, and Leonel were professional, efficient, and took excellent care wrapping and transporting all our furniture and boxes without a scratch.”
“…for several years, their recent choice to treat me with disrespect, rudeness, and a level of unprofessionalism I would never wish someone else to suff…”
“Netzer and Ruben showed up on time and got us moved out of our old home and in to our new home in the same day.”
“It took forever to unpack: to find the things I needed, and some of my things were missing or broken.”
“Outstanding service from Eco Movers from start to finish.”
“Lost a packed box through incompetent negligence or theft.”
“I would highly recommend them and will definitely be using them again!”
“We recommended them to my MIL for a long distance move and they broke irreplaceable statues, antique furniture, dishes, and lost items.”
“They were punctual, Fernando kept me posted and was easy to work with to coordinate the drop off and street parking.”
“On delivery day, after hours of delays and poor communication, we discovered our furniture had actually been unloaded into a warehouse days earlier.”
“Always reliable and affordable, they exceed expectations and go above and beyond to provide impeccable service.”
“They overcharged me and showed up so late outside the window while communicating otherwise from the movers that my elevator reservation had expired an…”
“I truly appreciate their hard work and would definitely recommend them to anyone looking for a reliable moving team.”
“Our issue is entirely with the dishonest sales process and poor management communication.”
People customers mention
Cruz96 reviews
Boris80 reviews
Felix77 reviews
Catalino64 reviews
Luis57 reviews
Gustavo54 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Eco Movers Moving & Storage Seattle Movers for 8 kinds of job. Pick one to see what they paid and said.
TeresaLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Efficient, affordable, friendly and on time. We've used them for 3 moves and they are excellent. Cody and Jeremy handled this last move and were so fast!
Christopher9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
The team did a great job moving me across states. I had a lot of anxiety about the move of some very nice furniture from a 2.5 bedroom, but they took great care of all of my things. They were punctual, Fernando kept me posted and was easy to work with to coordinate the drop off and street parking. The team was…
DelaneyLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Had a great experience today! Boris and Hernan both did a wonderful job and they finished under the estimate that I was quoted for! I would definitely request them specifically when I am doing my next move
Paid $500–1,000Great priceLocal moving
Rebecca4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I called eco movers almost last minute and the sales person Ana was extremely friendly and helpful. The movers themselves, Netzer, Cruz and Ruben were punctual, friendly and did a great job! I would highly recommend them and will definitely be using them again! Thanks guys!
Paid $1,500–2,000Reasonable priceLocal moving
Jane4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Thoroughly professional and effective. Communication was easy. Accommodating and understanding.
Paid $500–1,000Reasonable priceLocal moving
ShawnLocal Guide · 7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The entire process went very smoothly. Great customer service from start to finish! I couldn't recommend enough. 12/10
We called Eco Movers on very short-notice for a full home move. Netzer and Ruben showed up on time and got us moved out of our old home and in to our new home in the same day. They are very experienced and handy movers, knowing how to disassemble and pack & protect your furniture that is difficult to move or too big to get through your doorways. They made this process easy, will definitely use Eco Movers again.
Akshay Hegde2 reviewsiTotal number of Google reviews Akshay has written across all businesses on Google Maps, not just this one.
Outstanding service from Eco Movers from start to finish. Marcus, Roberto, and Leonel were professional, efficient, and took excellent care wrapping and transporting all our furniture and boxes without a scratch. They kept great energy throughout the entire move and wrapped everything up quicker than expected. If you're planning a local move in the Seattle area, definitely request this crew!
Services: Local moving, Moving-related packing, Oversized-item moving, Furniture disassembly
Dhandeep LodayaLocal Guide · 27 reviewsiTotal number of Google reviews Dhandeep has written across all businesses on Google Maps, not just this one.
Good team for the move. Does moving as well as hauling away stuff that is not needed.
Note that the boxes they provide are very expensive. Best to get your own from home depot.
Response from the owner · a day ago
Thank you so much for taking the time to leave us a review, Dhandeep!
We are glad to hear that you had a good experience with our moving team and that our haul-away service helped make your transition easier! Taking care of unwanted items alongside the move itself is a great way to simplify moving day, and we're happy our crew delivered solid service for you.
We also appreciate your honest feedback regarding our packing supplies. While our high-grade Eco moving boxes are specially designed for maximum structural protection during transit, we completely understand that sourcing boxes independently from places like Home Depot can be a great budget-friendly option for many customers.
Thank you for choosing Eco Movers!
Teresa MillerLocal Guide · 31 reviewsiTotal number of Google reviews Teresa has written across all businesses on Google Maps, not just this one.
Efficient, affordable, friendly and on time. We've used them for 3 moves and they are excellent. Cody and Jeremy handled this last move and were so fast!
Price assessment: Great price
Price: $600–800
Services: Small furniture moving, Local moving
Response from the owner · 8 months ago
Thank you for the review, Teresa! We’re so glad we could hit all the marks for you. Being efficient and on time is just as important to us as being friendly and affordable. We really appreciate you sharing your experience!
Christopher Neale9 reviewsiTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
The team did a great job moving me across states. I had a lot of anxiety about the move of some very nice furniture from a 2.5 bedroom, but they took great care of all of my things. They were punctual, Fernando kept me posted and was easy to work with to coordinate the drop off and street parking. The team was quick, got everything into my unit without damage and reassembled everything that was taken apart (standing desk, bed, table etc) just like it was before.
No broken glass or dishes, no scratched walls etc. and helped line up my carpets and heavy furniture including a couple very heavy pieces that we tried in different locations until we got it right.
Thanks EcoMovers
Thank you so much for the detailed and thoughtful review, Christopher!
Moving across state lines with high-value furniture can definitely cause a lot of anxiety, so we are thrilled to hear that our team put your mind completely at ease. Clear communication is key during long-distance moves, and it's wonderful to know Fernando kept you updated and handled the delivery and street parking logistics so smoothly. We are also delighted that your furniture, glass, dishes, and walls made it through completely unscathed, everything was reassembled perfectly, and the crew was happy to help adjust your heavy pieces and rugs until your new space felt just right!
Thank you for choosing Eco Movers!
Megan Loflin Campbell8 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Fantastic experience! Netzer & Chris were the best!!
Price assessment: Great price
Services: Small furniture moving, Local moving
Response from the owner · 2 days ago
Thank you so much for the fantastic review, Megan!
We are so glad to hear that you had such a great experience with us! Netzer and Cruz are an absolute dream team, and knowing they made your move the best experience possible means a lot to us.
Thank you for choosing Eco Movers!
Tyler KerleeLocal Guide · 28 reviewsiTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
They did a great job everything was nicely packed and they kept both houses clean throughout the process.
Response from the owner · 3 days ago
Thank you so much for the fantastic review, Tyler!
We are so glad to hear that our team did such a great job with your move! Packing everything securely and taking extra care to keep both houses spotless throughout the entire process is something we take great pride in, so it's wonderful to know our crew delivered that level of service for you.
Thank you for choosing Eco Movers!
Leigh Nelson4 reviewsiTotal number of Google reviews Leigh has written across all businesses on Google Maps, not just this one.
Things started well. But by the end it was obvious that it was bid incorrectly. By 4 hours over the time allotted everyone fell apart. It needed to be a 2 day move. The final piece which happen to be an expensive large piece. Well it ended up on its side in the middle of the garage. Unacceptable.
Price assessment: Not sure
Services: Local moving
Response from the owner · 4 days ago
Hi Leigh,
Thank you for sharing your feedback. We reached out to you personally because we would like to better understand your concerns regarding your moving experience and the issues you mentioned in your review. Your feedback is important to us, and we would appreciate the opportunity to learn more about what happened and discuss your concerns directly.
Please feel free to contact us at your convenience to [email protected]. We look forward to hearing from you.
Delaney HancockLocal Guide · 16 reviewsiTotal number of Google reviews Delaney has written across all businesses on Google Maps, not just this one.
Had a great experience today! Boris and Hernan both did a wonderful job and they finished under the estimate that I was quoted for! I would definitely request them specifically when I am doing my next move
Price assessment: Great price
Price: $500–1,000
Services: Local moving
Response from the owner · 5 days ago
Thank you so much for the fantastic review, Delaney!
We are so glad to hear that you had such a great experience with us today! Boris and Hernan are an incredible team, and knowing they took such great care of you while beating your original estimate is music to our ears. Having you ask for them specifically on your next move is the highest compliment they could receive!
Thank you for choosing Eco Movers!
Joel Roewer3 reviewsiTotal number of Google reviews Joel has written across all businesses on Google Maps, not just this one.
Thank you so much for the great review, Joel!
Repeat visits or consistent top-notch experiences are the absolute highest compliment we could ask for! We are so glad to hear that our team delivered the same reliable, excellent service you've come to expect from Eco Movers.
Thank you for continuing to choose Eco Movers!
