Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts
Google reviewers rate the company 4.8 out of 5 based on 4137 reviews, with the owner responding to 98 percent of them. Customers frequently praise technicians for their punctuality, clear communication, and thorough explanations of plumbing, electrical, and HVAC issues. However, some low-star reviews criticize high pricing for standard parts and repairs, along with instances of missed appointments or incomplete work.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
4,136 Google reviews we collected
Phrases our text analysis found in 2,500 written reviews
Price verdicts customers left with their Google review
Middle half of what 750 customers paid ($39–$1.2k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The person who came out was nice & he explained everything clearly.”
“Also your customer service person I spoke to was incredibly condescending and made the whole issue worse.”
“Plumber Adam did a fantastic job and was a pleasure to talk to.”
“A very poor job by the installation team, which did not take the time to check behind themselves and again, re-check their work.”
“The technician was knowledgeable and fast on fixing the issue”
“This was a long, exhausting experience caused by basic installation errors, delayed recognition of those errors, and subpar workmanship.”
“Very personable and listened to all of our concerns.”
“The Right Hand was clearly not communicating with the Left Hand.”
“I would definitely recommend eco and would use them again.”
“Based on my experience, I would never trust ECO Heating & Cooling with my home again, and I certainly wouldn’t recommend them to anyone.”
“They gave us a great price on our generator and beat another companies quote by thousands!”
“Very expensive for the service that you get a $20 part and I get paying $200 for an hour worth of work however paying $500 is simply outrageous.”
“It’s not every day you have someone come into your home to fix something and end up having such a genuinely enjoyable interaction.”
“I told her the tech lied then and never came back, she dodged this repeatedly and I just gave up.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Eco Plumbers, Electricians, and HVAC Technicians for 8 kinds of job. Pick one to see what they paid and said.
Austin was very professional and efficient!! He was also very polite and explained everything. He took care of my main drain issue with no problems.
Great guy. Explained our situation and possible future needs. (70 YR old original plumbing). Snaked the drain and kept going when it seemed to be done. Didn't give up and now I'm doing laundry tonite!!! Thank you for a good company and for having such a great employee.
Plumber Adam did a fantastic job and was a pleasure to talk to. Drain was cleared and price was very fair.
Great technician- asked a few questions and listened to my suggestions as well. Explained the process and offered additional suggestions to help from future issues.
Andy Godby did a fantastic job diagnosing a serious issue with our furnace on a routine fall check up. Andy explained the problem very well and the issues it presented and also showed us pictures and meter readings to confirm everything. He also presented us with several options to repair or replace the unit.…
We scheduled with ECO to repair a leak under our sink. ECO sent Devaunghn Benson, Plumber, to repair our leak under our kitchen sink. He was very professional, very polite and very knowledgeable. He went over everything with us, including the repair or replacement and cost. We decided to fix the leak. He…
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 404 | $37–$366 |
| Plumbing pipe repair | 193 | $376–$1.2k |
| Water heater installation | 191 | $1.2k–$2.8k |
| Plumbing leak detection | 172 | $295–$760 |
| Toilet repair | 139 | $205–$554 |
| HVAC system maintenance | 139 | $27–$517 |
| A/C system maintenance | 96 | $26–$379 |
| HVAC system repair | 84 | $278–$1.4k |
4.8 ★★★★★ 4,137 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Austin was very professional and efficient!! He was also very polite and explained everything. He took care of my main drain issue with no problems.
The person who came out was nice & he explained everything clearly.
Thank you for the 5-stars! It was our pleasure to help with your drain cleaning. All the best, Eco Plumbers, Electricians, and HVAC Technicians.
Great same day service.
Hi Mike! Thanks for the five-star review. We appreciate your business! Have a wonderful day, Eco Plumbers, Electricians, and HVAC Technicians.
Great guy. Explained our situation and possible future needs. (70 YR old original plumbing). Snaked the drain and kept going when it seemed to be done. Didn't give up and now I'm doing laundry tonite!!! Thank you for a good company and for having such a great employee.
Very personable and listened to all of our concerns.
Hi Mandi! Thanks for the five-star review. We appreciate your business and are always happy to help! Have a wonderful day, Eco Plumbers, Electricians, and HVAC Technicians.
Plumber Adam did a fantastic job and was a pleasure to talk to. Drain was cleared and price was very fair.
Hi John! Thanks for the five-star review. We appreciate your business! Have a wonderful day, Eco Plumbers, Electricians, and HVAC Technicians.
Great technician- asked a few questions and listened to my suggestions as well. Explained the process and offered additional suggestions to help from future issues.
Excellent and knowledgeable service!!!
Thank you for the 5-stars, Sharon! It was our pleasure to help. All the best, Eco Plumbers, Electricians, and HVAC Technicians.
Adam was friendly, professional, and knowledgeable.
Outstanding service, could not be happier with the work performed. It was not only professional work, the quality exceeded my expectations. Technician was very knowledgeable and kept me aware of the process as he went along.
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Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts
