Jeff Opfer3 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePolite and responsive
Elite Fire Protection Las Vegas
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%90+57.2Reliability 28%96+27.1Replies to reviews 8%34+2.8Experts Score= 87Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 26 fire protection servicesPosition by Experts Score among all companies we track in this category. · better than 68%
4.9 ★★★★★ 48 Google reviews
94%five-star reviews
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jan 2026latest review
Elite Fire Protection Las Vegas at a glance
Google reviewers rate Elite Fire Protection Las Vegas 4.9 out of 5 based on 48 reviews. Customers frequently describe the staff as polite, responsive, and professional, noting quick communication and helpful service. The company is often characterized as well-organized and kind, with clients expressing satisfaction with the overall experience. No specific criticisms regarding pricing or punctuality appear in the provided excerpts, and the owner has not replied to any reviews.
- Google rating: 4.9 out of 5 from 48 reviews (94% five-star).
- Reviews on this page: 48 Google reviews (14 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: January 13, 2026.
- Service: Fire Protection serving Las Vegas, Nevada.
Data from Google, last updated October 29, 2026.
Score profile vs other fire protection services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite Fire Protection Las Vegas: 90/100 on this factor. Category median: 85.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite Fire Protection Las Vegas: 96/100 on this factor. Category median: 81.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 85.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite Fire Protection Las Vegas: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elite Fire Protection Las Vegas: 34/100 on this factor. Category median: 61.D
34
Bar = this company · dark tick = category median.
Star ratings
48 Google reviews we collected
- 5 stars4594%
- 4 stars24%
- 3 stars12%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 14 written reviews
- Praise11100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude545%
- Quality & results218%
- Speed & response218%
- Would recommend218%
What customers talk about
We read 14 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Polite and responsive”
“Amazing work”
“Got back to me quickly and respectfully”
“I would definitely recommend going to them for any related services you may need.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Baillie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★
Starting from the ground up this would be a great place to work for long term status. The representative is polite and understanding
Teddy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I love Elite! They helped me get what I needed. They're the best in the business.
Staci1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
They are very professional and kind. I would definitely recommend going to them for any related services you may need. They tend to their customers like family.Keep up the good work and thanks again.
Customer reviews
4.9 ★★★★★ 48 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Baillie Smith2 reviewsTotal number of Google reviews Baillie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleStarting from the ground up this would be a great place to work for long term status. The representative is polite and understanding
D Jade2 reviewsTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat group of people!
Emma Fee3 reviewsTotal number of Google reviews Emma has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleReally nice service! Got back to me quickly and respectfully
Tonygmxlv Biss2 reviewsTotal number of Google reviews Tonygmxlv has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing work
Fernando RivasLocal Guide · 31 reviewsTotal number of Google reviews Fernando has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHighly recommend five stars
Brian Hilliard2 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTruly the best. Exactly what I was looking for and even better.
Teddy Beer2 reviewsTotal number of Google reviews Teddy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI love Elite! They helped me get what I needed. They're the best in the business.
Chloe Antoinette3 reviewsTotal number of Google reviews Chloe has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWonderful company!
Staci Logan1 reviewTotal number of Google reviews Staci has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey are very professional and kind. I would definitely recommend going to them for any related services you may need. They tend to their customers like family.Keep up the good work and thanks again.
Business details
- Address: 217 E Ogden Ave, Las Vegas, NV 89101
- Phone: (702) 710-4473
- Website: lasvegaselitefireprotection.com
- Service area: Las Vegas, NV