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Elite Pest Defense

Pest control service · Westminster, CO · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 109 flea exterminatorsPosition by Experts Score among all companies we track in this category. · better than 93%
5.0 ★★★★★ 95 Google reviews · 3 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Sep 2026latest review

Elite Pest Defense at a glance

Google reviewers rate Elite Pest Defense five stars based on ninety-five reviews, noting that the owner responds to ninety-nine percent of feedback. Customers frequently praise the company's punctuality, effective communication, and fair pricing for services including wasp removal, mouse exclusion, and general pest control. Technicians are described as knowledgeable and thorough, often providing detailed explanations about pest behavior and preventive measures without pushing unnecessary add-on services.

  • Google rating: 5.0 out of 5 from 95 reviews (100% five-star).
  • Reviews on this page: 95 Google reviews (87 with written comments).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: September 24, 2026.
  • Service: Flea Exterminator serving Westminster, Colorado.

Data from Google, last updated November 2, 2026.

Score profile vs other flea exterminators

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

Satisfaction100Reliability98Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 100 (median 94)Reliability: 98 (median 92)Craft & service: 99 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)
Elite Pest DefenseFlea Exterminators median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite Pest Defense: 100/100 on this factor. Category median: 94.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite Pest Defense: 98/100 on this factor. Category median: 92.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elite Pest Defense: 99/100 on this factor. Category median: 97.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite Pest Defense: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite Pest Defense: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–

Bar = this company · dark tick = category median.

Star ratings

95 Google reviews we collected

  • 5 stars95100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 87 written reviews

  • Praise22698%
  • Complaints42%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6327%
  • Quality & results4218%
  • Would recommend3616%
  • Speed & response2812%
  • Price & value2310%
  • Honesty & trust2210%
  • Communication167%

What customers talk about

We read 87 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Cameron was very friendly and promptly cleared out issues with bugs in my apartment.”
  • “Cameron is so sweet and thorough in explaining what he is doing and answering my questions.”
  • “He was highly professional, Highly recommend elite pest defense!”
    “We have him for pest control for our rental property, as well as our home and I cannot recommend him enough!”
  • “Cameron was on time and completely professional, knowledgeable and experienced.”
  • “e took photos of the entry points we need to address, was incredibly affordable, and even brought his own shoe covers to wear inside the house (which…”
  • “The owner, Moe, is a truly honest and helpful person who brings a solution to your problems and isn't just out to make a buck.”
  • “The communication is always quick and professional and they are both so kind.”

People customers mention

  • Moe 23 reviews
  • Cameron 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Elite Pest Defense for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Nick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cameron came to treat my apartment for bugs. He was very friendly and professional. Highly recommend Cameron and Elite Pest Defense

Cockroach extermination
H.Local Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Had Cameron again and it is always a pleasure to see him. He does a great job! This is an updated review as of 7/1

Domenic5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Cameron was very friendly and promptly cleared out issues with bugs in my apartment. He was highly professional, Highly recommend elite pest defense!

General pest inspectionCockroach exterminationBug & insect extermination
Angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Last summer, the empty field next to our house got built out and we used a large company to seal the perimeter, which took multiple visits. This winter, we started seeing evidence of field mice, so I decided to try Elite Pest Defense. Cameron and Moe not only sealed all exterior entry points around the perimeter of…

MistyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Moe is the best! So personable and helped so much with my backyard vole problem. Always prompt and reliable. Cannot recommend enough.

Reasonable priceRodent extermination
DylanLocal Guide · 87 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Elite Pest Defense is the best company I've worked with. The owner, Moe, is a truly honest and helpful person who brings a solution to your problems and isn't just out to make a buck. Like a good dentist, he's honest about the changes you yourself need to make to resolve the problem, but uses all his tools and…

General pest inspection+ Responsiveness+ Quality+ Professionalism

Photos

Customer reviews

5.0 ★★★★★ 95 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Nick Hoffman2 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cameron came to treat my apartment for bugs. He was very friendly and professional. Highly recommend Cameron and Elite Pest Defense

  • Services: Cockroach extermination
  • Pest type: Cockroaches
H. JanisLocal Guide · 49 reviewsTotal number of Google reviews H. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had Cameron again and it is always a pleasure to see him. He does a great job! This is an updated review as of 7/1

Response from the owner · 11 months ago

Thanks so much for the kind words and kind review! It was our pleasure :)

Domenic Hoffman5 reviewsTotal number of Google reviews Domenic has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cameron was very friendly and promptly cleared out issues with bugs in my apartment. He was highly professional, Highly recommend elite pest defense!

  • Services: General pest inspection, Cockroach extermination, Bug & insect extermination
Response from the owner · 6 months ago

Thank you so much for the kind review! So glad we could help!

Angela Friend4 reviewsTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Last summer, the empty field next to our house got built out and we used a large company to seal the perimeter, which took multiple visits. This winter, we started seeing evidence of field mice, so I decided to try Elite Pest Defense. Cameron and Moe not only sealed all exterior entry points around the perimeter of our home perfect my in one visit! They also did checkup visits to ensure that we were fully protected! And we have had zero activity since!

Response from the owner · 9 months ago

We're so glad to hear our services worked for you all. Don't hesitate to call if you have any other issues. It was a pleasure!

Misty DemeryLocal Guide · 19 reviewsTotal number of Google reviews Misty has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Moe is the best! So personable and helped so much with my backyard vole problem. Always prompt and reliable. Cannot recommend enough.

  • Price assessment: Reasonable price
  • Services: Rodent extermination
Response from the owner · 9 months ago

Thank you so much for the kind review. Our pleasure!

Dylan KochLocal Guide · 87 reviewsTotal number of Google reviews Dylan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Elite Pest Defense is the best company I've worked with. The owner, Moe, is a truly honest and helpful person who brings a solution to your problems and isn't just out to make a buck. Like a good dentist, he's honest about the changes you yourself need to make to resolve the problem, but uses all his tools and knowledge to get you there. 100% recommend him and and his team including Cameron.

  • Positive: Responsiveness, Quality, Professionalism, Value
  • Services: General pest inspection
Response from the owner · 3 years ago

Thank you for your trust in EPD

David LangleyLocal Guide · 48 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Elite is your solution for pest problems. Cameron was on time and completely professional, knowledgeable and experienced. He immediately saw where the wasp nest was and took care of it right away. Friendly and personable, knowledgeable and professional !!!

Response from the owner · a year ago

Thank you for putting your trust in Elite Pest Defense. I will pass the positive feedback to Cameron.

Sarah Johnson5 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Moe and Cameron are absolutely wonderful to work with. We have a balcony that attracts wasps and they are so willing to come out and help us. The communication is always quick and professional and they are both so kind. We could not recommend them enough!

Response from the owner · 11 months ago

Thank you for the review and for trusting EPD. So happy we could help!

Kelsi MathewsLocal Guide · 18 reviewsTotal number of Google reviews Kelsi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As a local business owner, I appreciate the customer service I received from Elite. Cameron, our tech, was so good and thorough! Thanks, ya’ll!

Response from the owner · a year ago

Thank you for your feedback. We truly strive to go above and beyond for our customers, and truly appreciate you trusting in us!!!!!

Deb Kuiper2 reviewsTotal number of Google reviews Deb has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

After 5-star service at my work for many years, I hired Elite to come to my home. Cameron is so sweet and thorough in explaining what he is doing and answering my questions. I also LOVE the fact that I don't have to sign a contract! It's really hard to find 5-star customer service today but Elite is it!

Response from the owner · a year ago

Thank you for your feedback. We truly strive to go above and beyond for our customers, and truly appreciate you trusting in us!!!!!

Elite Pest Defense on Google Maps →

Business details