iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 125 electriciansiPosition by Experts Score among all companies we track in this category. · better than 95%
5.0★★★★★89 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
91%reviews answered by the owner
$1.4ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Encore Electrical five stars based on 89 reviews, noting that the owner responds to 91 percent of feedback. Customers frequently highlight punctual scheduling, clear communication, and fair pricing for services including panel upgrades, EV charger installations, and lighting repairs. Recurring themes describe professional workmanship, thorough cleanup, and helpful advice on electrical options. No common criticisms appear in the provided excerpts, as all reviews express satisfaction with the company's reliability and service quality.
Google rating: 5.0 out of 5 from 89 reviews (100% five-star).
Reviews on this page: 89 Google reviews (87 with written comments, 13 with photos).
Owner responses: the business replied to 91% of reviews.
Most recent review: October 27, 2026.
Service: Electrician serving Troy, Michigan.
Data from Google, last updated November 2, 2026.
Score profile vs other electricians
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Encore ElectricalElectricians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Encore Electrical: 100/100 on this factor. Category median: 94.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Encore Electrical: 99/100 on this factor. Category median: 93.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Encore Electrical: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Encore Electrical: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
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Bar = this company · dark tick = category median.
Star ratings
89 Google reviews we collected
5.0of 5
5 stars89100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 87 written reviews
100%praise
Praise223100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price744%
Reasonable956%
Overpriced00%
Not sure00%
$1.4k+184% vs typical electricians
Middle half of what 13 customers paid ($285–$2.9k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4621%
Speed & response4118%
Quality & results3917%
Would recommend3717%
Price & value3214%
Honesty & trust198%
Communication104%
What customers talk about
We read 87 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The work looked just great — highly professional and quick”
“The work was done promptly at a reasonable cost and breezed through the Livonia inspection process.”
“He was fast to respond, came out the same day with Collin and they diagnosed and fixed the issue.”
“We're so glad to have found his company and would highly recommend them for any future projects!”
“His quote was fair and comprehensive, even including the required permits!”
“Very good,honest ,dependable ,easy to get ahold of .”
“His attention to detail and communication throughout the process made a big difference.”
People customers mention
Brayden17 reviews
Darnell4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Encore Electrical for 2 kinds of job. Pick one to see what they paid and said.
WWilliamLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Brayden installed our replacement motion sensitive deck lamp and wired our new deck awning into the lamp electrical box. Work done expediously and expertly.
TThomas4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
So happy to find this company! Reliable, responsive and reasonably priced. We will definitely be calling on them for any future electrical needs.
SSteve1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Had some electrical work done, lit up the whole back of the yard and corrected a few other problems. These guys are legit!
Paid $3,500–4,000Reasonable price
GGeorge3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I contacted Encore Electrical Services for help in installing my new dining room table chandelier. After speaking with Brayden, I felt he was the right person to complete this task, and it turns out I was absolutely correct in my assessment! Brayden and his assistant completed the job in a timely manner and at the…
Paid $1–500Reasonable price
RRyanLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
So glad I found Encore Electrical. They super helpful in a pinch and they couldn’t have gave better service. Thank you guys!!!
Paid $1,000–1,500Great price
SSerjey3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Brayden was great! He came out quickly and gave me a quote. He was back within a week to complete the job and did exactly what I asked him to do. He installed 5 new outlets in our garage and a 30amp RV outlet on the side of our garage. Highly recommend if you need any electrical work done by a professional. I will…
Brayden installed our replacement motion sensitive deck lamp and wired our new deck awning into the lamp electrical box. Work done expediously and expertly.
I have used Encore Electrical Services several times over the past 12 months with total satisfaction. The first service was upgrading the residential electrical service to meet current codes, install a sub-panel across the basement to allow more circuits for a massive home improvement and preparing for an LG lithium battery backup. The work was done promptly at a reasonable cost and breezed through the Livonia inspection process. I then asked Encore to do the wiring in the expanded garage space which included moving the EV charger, interior and exterior lighting/switches and several outlets scattered around the garage. Once again, prompt work, reasonable price and easy inspection. They continue to answer the phone when I call for quick guidance on my own electrical tasks. I will continue to recommend Encore to my family and friends.
Response from the owner · 2 weeks ago
Thanks so much for your kind words! Our team loves helping with your projects and is always here for any questions you have.
J
Jennifer M.4 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
After having significant issues with our lights flickering on and off and hearing noises from the electrical box I found Brayden's company - I couldn't have been luckier! He was fast to respond, came out the same day with Collin and they diagnosed and fixed the issue. He was so kind and treated it as a no cost consultation and pointed out what needed to be done. His quote was fair and comprehensive, even including the required permits! When he came to do the work, both he and Collin made sure we could still work and get things done around the house. They didn't make a mess (even wore shoe coverings indoors), cleaned up after themselves, were very pleasant and we couldn't be more pleased. He even advised how the inspection process with the city would work and said he'll be here that day too. We're so glad to have found his company and would highly recommend them for any future projects!
Price assessment: Reasonable price
Price: $3,500–4,000
Services: Electrical panel replacement or upgrading
Response time: 0–1 hr
Response from the owner · 3 weeks ago
Thank you for the kind words Jennifer. If you need anything please reach out.
L
Lori Sakalian7 reviewsiTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
I’ve used encore electrical a few times. And have been happy with each project. Brandon is so helpful and kind. Plus they do great work and great cleanup.
Response from the owner · 3 weeks ago
Thank you for supporting our business Lori!
S
Steve Dhondt1 reviewiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Braden And his team did an excellent job
Replacing the fuse box and adding a vehicle charger to my home. My house is a little older so it took a little more time, but he was able to get it done on time and with excellence. I would definitely recommend This company for any Home electrical services
Price assessment: Great price
Response from the owner · 3 weeks ago
Thank you for putting your trust in us Mark!
G
George Myrick3 reviewsiTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
I contacted Encore Electrical Services for help in installing my new dining room table chandelier. After speaking with Brayden, I felt he was the right person to complete this task, and it turns out I was absolutely correct in my assessment! Brayden and his assistant completed the job in a timely manner and at the cost we discussed prior to his visit. I would recommend contacting this young man if you have any electrical work to be done!
Price assessment: Reasonable price
Price: $1–500
Response from the owner · 3 weeks ago
We appreciate the feedback George, thank you for sharing!
