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Epic Photography

Wedding photographer · Frisco, TX · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%17+1.2Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#270 of 322 video production companiesPosition by Experts Score among all companies we track in this category. · better than 16%
4.9 ★★★★★ 240 Google reviews · 24 photos
94%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Nov 2026latest review

Epic Photography at a glance

Google reviewers rate Epic Photography 4.9 out of 5 based on 240 reviews, highlighting consistent praise for professional communication, comfortable on-site direction, and rapid delivery of wedding photos and videos. Clients frequently note the team's ability to capture specific requested moments and their affordable pricing for comprehensive coverage. However, a minority of low-star reviews cite significant issues, including delayed delivery beyond contractual timelines, lost or corrupted image files, and dissatisfaction with the final quality of certain shots.

  • Google rating: 4.9 out of 5 from 240 reviews (94% five-star).
  • Reviews on this page: 240 Google reviews (236 with written comments, 58 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: November 4, 2026.
  • Service: Video Production Company serving Frisco, Texas.

Data from Google, last updated November 5, 2026.

Score profile vs other video production companies

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction92Reliability93Craft & service100Value100Momentum100Replies to reviews17Satisfaction: 92 (median 99)Reliability: 93 (median 98)Craft & service: 100 (median 100)Value: 100 (median 95)Momentum: 100 (median 100)Replies to reviews: 17 (median 64)
Epic PhotographyVideo Production Companies median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Epic Photography: 92/100 on this factor. Category median: 99.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Epic Photography: 93/100 on this factor. Category median: 98.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Epic Photography: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Epic Photography: 100/100 on this factor. Category median: 95.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Epic Photography: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Epic Photography: 17/100 on this factor. Category median: 64.F
17

Bar = this company · dark tick = category median.

Star ratings

240 Google reviews we collected

  • 5 stars22594%
  • 4 stars73%
  • 3 stars21%
  • 2 stars10%
  • 1 star52%

Praise vs complaints

Phrases our text analysis found in 236 written reviews

  • Praise42597%
  • Complaints113%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1352%
  • Reasonable1144%
  • Overpriced00%
  • Not sure14%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude10825%
  • Would recommend8219%
  • Quality & results7016%
  • Speed & response6314%
  • Communication6114%
  • Price & value389%
  • Honesty & trust143%

What customers talk about

We read 236 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Wedding days can be stressful, yet the level of professionalism displayed by the Epic Photo team had me feeling better as they provided a high level o…”
  • “I highly recommend adding on the raw footage package as well, as these really put us right back in the moment.”
    “She is an absolute queen, and I cannot recommend her enough!”
  • “Our experience with Epic Photography was top-notch!”
    “My family pictures and pictures in front of the mantle are awful.”
  • “They made our special day slow down in a lovely video as it flew by so fast for us!”
  • “From the booking process with Eric, the pricing of the packages, the communication throughout, the photographers and videographer on the day of, to th…”
  • “They were also really affordable for the quality and quantity of the shoots that helped with our wedding budgets.”
  • “It honestly felt unreal seeing how beautiful she made us look while still making us look like ourselves.”

People customers mention

  • Productions 13 reviews
  • Photos 12 reviews
  • Justin 10 reviews
  • Eric 6 reviews
  • Jose 5 reviews
  • Brooke 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Epic Photography for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

Meredith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 hours ago★★★★★

They made our special day slow down in a lovely video as it flew by so fast for us!! Our people were captured beautifully, as well as our faith and new unity with each other and the Lord!

Wedding ceremony photography
JuliaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

My wedding JUST happened but I had to leave this review right away singing my utmost praised for Kynia, Andre, and Jacob. They were all amazing! I am not camera comfortable usually, at least not for important moments, and Kynia put me and everyone right at ease. I had no vision so she helped me make one and really…

Reasonable price
Autumn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Epic was amazing for our wedding from A-Z. Their prices are amazing and their quality even better. I had Jose for our engagement and wedding photos and his work was absolute art. His people skills were outstanding as well. And Andre was our videographer- his video brought me to tears! I’d highly recommend these guys…

Great priceWedding and engagement
Burnardo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Absolutely love Epic Photos. Wedding days can be stressful, yet the level of professionalism displayed by the Epic Photo team had me feeling better as they provided a high level of comfort with great direction. The team was led by Jose for my Big Day.

Mayra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

The photos came out amazing! Our photographers and videographers were great. They worked with us on getting the perfect shots from our wedding. We received all our photos and videos a month later which is a really quick turnaround from other photo+video packages. They were also really affordable for the quality and…

Miara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’m so happy that me & my husband booked Epic Photography! Communication was smooth and seamless. Trey & Jose made us feel comfortable and made taking photos fun! 10/10 recommend, you won’t regret it 🤍

Reasonable priceWedding photo packages

Photos

Customer reviews

4.9 ★★★★★ 240 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Meredith Cobble1 reviewTotal number of Google reviews Meredith has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They made our special day slow down in a lovely video as it flew by so fast for us!! Our people were captured beautifully, as well as our faith and new unity with each other and the Lord!

  • Services: Wedding ceremony photography
Julia GLocal Guide · 24 reviewsTotal number of Google reviews Julia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My wedding JUST happened but I had to leave this review right away singing my utmost praised for Kynia, Andre, and Jacob. They were all amazing! I am not camera comfortable usually, at least not for important moments, and Kynia put me and everyone right at ease. I had no vision so she helped me make one and really tailored the experience to work with how I am. Ill add some shots to the review once I get them since the wedding literally just happened but from the shots she showed me during the day I know they are going to be gorgeous! Same for the video, Andre was great at making sure he got the right shots and was just incredible. I cannot say it enough, thank you Epic and to my team Kynia, Andrew, and Jacob!!

  • Price assessment: Reasonable price
Jordan Gamboa3 reviewsTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our experience with Epic Photography was top-notch! From the booking process with Eric, the pricing of the packages, the communication throughout, the photographers and videographer on the day of, to the final pictures and video, everything was perfect! Our photographers and videographer (Alan, Amberly, and Amalia) were phenomenal on the day of the wedding. Our friends and family are still singing their praises. They were efficient, friendly, and creative! We had a great day with them. Our finished products were sent to us so quickly after the event, and were perfect! We received so many pictures that allowed my husband and I to relive our day. Our video was stunning as well, they incorporated our vows, music choices, and video so well! I highly recommend adding on the raw footage package as well, as these really put us right back in the moment. I highly, highly recommend Epic Photos + Film. The experience, day of, and products were outstanding through and through!

  • Price assessment: Great price
  • Services: Wedding and engagement
Autumn Munevar8 reviewsTotal number of Google reviews Autumn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Epic was amazing for our wedding from A-Z. Their prices are amazing and their quality even better. I had Jose for our engagement and wedding photos and his work was absolute art. His people skills were outstanding as well. And Andre was our videographer- his video brought me to tears! I’d highly recommend these guys for your event! Their professionalism and quality can’t be beat. I couldn’t have done it without them! They made it that much better and a day I’ll never forget.

  • Price assessment: Great price
  • Services: Wedding and engagement
Burnardo Smith5 reviewsTotal number of Google reviews Burnardo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely love Epic Photos. Wedding days can be stressful, yet the level of professionalism displayed by the Epic Photo team had me feeling better as they provided a high level of comfort with great direction. The team was led by Jose for my Big Day.

Mayra1 reviewTotal number of Google reviews Mayra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The photos came out amazing! Our photographers and videographers were great. They worked with us on getting the perfect shots from our wedding. We received all our photos and videos a month later which is a really quick turnaround from other photo+video packages. They were also really affordable for the quality and quantity of the shoots that helped with our wedding budgets.

Miara Villaseñor-Santos4 reviewsTotal number of Google reviews Miara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’m so happy that me & my husband booked Epic Photography! Communication was smooth and seamless. Trey & Jose made us feel comfortable and made taking photos fun! 10/10 recommend, you won’t regret it 🤍

  • Price assessment: Reasonable price
  • Services: Wedding photo packages
MacKenzie Moore5 reviewsTotal number of Google reviews MacKenzie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Epic Photography did our wedding photos and they were incredible start to finish. From our first call with Dominick, (who was super informative, polite, and professional) to the big day with our incredible photographer, Jose, we could not be more happy. Jose was AMAZING. He took fantastic photos of everyone, was super adaptable, and felt like he'd been a friend of ours for years. We have already recommended Epic to our friends and we would recommend them to anyone who needed photos!

Nicolette Hernandez7 reviewsTotal number of Google reviews Nicolette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Epic photography helped capture precious moments that my husband and I will cherish. They are detail oriented, value our insight and really work to capture exactly what we envisioned. Not only that, our photographers constantly checked in with us, asked us if there was anything we wanted captured, and overall helped enhance our wedding experience. Could not thank Epic Photography enough for their work. We love our final product!

  • Price assessment: Reasonable price
  • Services: Events and parties
Gracie Collins1 reviewTotal number of Google reviews Gracie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We loved our experience with the photographers! They were very professional in their communication and on the wedding day, and the photos were stunning! I am so pleased with how they turned out, and I was pleasantly surprised by how quickly we got them back.

  • Price assessment: Reasonable price
  • Services: Wedding and engagement, Wedding albums, Bridal photography, Wedding ceremony photography, Wedding preparations photography

Epic Photography on Google Maps →

Business details