Window installation service · Steger, IL · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%98+25.6Value 15%94+14.3Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 31 exterior door installersiPosition by Experts Score among all companies we track in this category. · better than 90%
5.0★★★★★55 Google reviews · 24 photos
96%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Evergreen Door & Window five out of five stars based on fifty-five reviews, with the owner responding to all feedback. Customers frequently cite professional installation, punctuality, fair pricing, and thorough cleanup for window and door projects. Recurring themes include efficient communication, high-quality workmanship, and a lack of sales pressure. The primary criticism noted in lower-rated reviews involves extended wait times for custom door deliveries, though installers were still praised for their performance.
Google rating: 5.0 out of 5 from 55 reviews (96% five-star).
Reviews on this page: 55 Google reviews (50 with written comments, 7 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: July 21, 2026.
Service: Exterior Door Installer serving Steger, Illinois.
Data from Google, last updated October 28, 2026.
Score profile vs other exterior door installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.
Evergreen Door & WindowExterior Door Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Evergreen Door & Window: 96/100 on this factor. Category median: 85.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Evergreen Door & Window: 98/100 on this factor. Category median: 83.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Evergreen Door & Window: 94/100 on this factor. Category median: 98.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Evergreen Door & Window: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 58.–
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Bar = this company · dark tick = category median.
Star ratings
55 Google reviews we collected
5.0of 5
5 stars5396%
4 stars24%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 50 written reviews
100%praise
Praise89100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price725%
Reasonable2175%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude3034%
Quality & results1921%
Would recommend1719%
Speed & response1618%
Price & value67%
Communication11%
What customers talk about
We read 50 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Friendly service and on all occasions the folks doing the work were craftsman and did superior work!”
“On time, great service and left the property in clean condition.”
“I highly recommend Evergreen Doors and Windows for anyone looking for quality windows and outstanding service.”
“Best part of storm door purchase was installation: punctual, efficient, forthcoming, considerate, helpful, good cleanup, overall solid installation”
“The windows are high quality, the pricing was fair, and there was absolutely no sales pressure.”
“the salesman (Brian) was not pushy and explained everything… the installation guys were professional, arrived on time, and did a great job.”
People customers mention
Windows4 reviews
Juan3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Evergreen Door & Window for 1 kind of job. Pick one to see what they paid and said.
DDaveLocal Guide · 36 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I heard about Evergreen Door and Window from friends and saw the quality of the storm door and the instalation was perfect. So, we need a storm door at our new home and called them. From the sales rep, carpenter who came to check all measurements and the installer. Everyone was professional and courteous. It takes…
Reasonable priceGeneral door installation
MMichaelLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Have had Evergreen Door & Window for three different projects involving windows and a front door and I cannot praise them enough.
Friendly service and on all occasions the folks doing the work were craftsman and did superior work!
Highest recommendation for Evergreen Door and Window! I would not consider anyone else!
Great priceWindow installation
RRichard6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Best part of storm door purchase was installation: punctual, efficient, forthcoming, considerate, helpful, good cleanup, overall solid installation
Reasonable priceService not listed
NNateshaLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
My door installation went very smoothly Juan came in the time that was given to me and he went straight to work all by himself. He was professional and friendly l. The work was done beautifully and in only 4 hours!! Good job evergreen I will be back again.
Reasonable priceService not listed
Llydia6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Excellent quality of door. Service from customer service to installation amazing. This is my second door install and as before happy with end result.
Reasonable priceService not listed
AAnnette4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Doing business with Evergreen is a breeze. The install team is quick on time and very clean! I love that they cleaned the glass and vacuumed the area.
I heard about Evergreen Door and Window from friends and saw the quality of the storm door and the instalation was perfect. So, we need a storm door at our new home and called them. From the sales rep, carpenter who came to check all measurements and the installer. Everyone was professional and courteous. It takes some time to get made. But, that's the point, it is made for our door opening and not a generic fit. We'll worth the wait and I know it's the last storm door I will have to buy. I would highly recommend them!!]
Price assessment: Reasonable price
Services: General door installation
Response from the owner · 3 months ago
Dave, thank you for trusting Evergreen Door & Window with your new home. We love that you appreciated the custom fit, careful measurements, and professional team. Dave, your recommendation made our day. Refer a friend and earn 2% of their purchase, up to $100. Here’s to one last storm door!
A
Anthony Lordo4 reviewsiTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Anthony, thank you for the five stars and for trusting Evergreen Door & Window. Hearing you say very professional, great product, and extremely happy truly made our day. Anthony, you made a smart choice. Refer a friend through our rewards program and earn 2% back, up to $100.
M
Michael BLocal Guide · 18 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Have had Evergreen Door & Window for three different projects involving windows and a front door and I cannot praise them enough.
Friendly service and on all occasions the folks doing the work were craftsman and did superior work!
Highest recommendation for Evergreen Door and Window! I would not consider anyone else!
Price assessment: Great price
Services: Window installation
Response from the owner · 3 months ago
Michael, our craftspeople may need a bigger trophy shelf after this review! We’re proud their skill and friendly service impressed you across three projects. Michael, thank you for repeatedly choosing Evergreen Door & Window. Refer a friend and earn 2% of their purchase, up to $100, through our rewards program.
R
Richard Fisher6 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Best part of storm door purchase was installation: punctual, efficient, forthcoming, considerate, helpful, good cleanup, overall solid installation
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 months ago
Richard, it sounds like our installer gave your storm door the full VIP treatment; on time, no fuss, plenty of help, and no cleanup mystery left behind. Richard, thanks for choosing Evergreen Door & Window. Refer a friend and earn 2% of their purchase, up to $100. Good doors can pay.
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Natesha NewtonLocal Guide · 23 reviewsiTotal number of Google reviews Natesha has written across all businesses on Google Maps, not just this one.
My door installation went very smoothly Juan came in the time that was given to me and he went straight to work all by himself. He was professional and friendly l. The work was done beautifully and in only 4 hours!! Good job evergreen I will be back again.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 months ago
Natesha, thank you for the photo, it says it all: a beautiful door and a beautifully handled installation! Juan’s punctuality, professionalism, and friendly attitude made the four-hour process smooth. Natesha, thank you for choosing Evergreen Door & Window. Refer a friend and earn 2% of their purchase, up to $100, too.
J
Jon and Erin McCabe2 reviewsiTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
Jon and Erin, concise, clear, and five-star approved, we like your style! We’re very pleased that you’re very pleased with Evergreen Door & Window. Jon and Erin, refer a friend and earn 2% of their purchase, up to $100. Your review was short; our gratitude apparently needs an extra-wide doorway!
L
lydia bailey6 reviewsiTotal number of Google reviews lydia has written across all businesses on Google Maps, not just this one.
Excellent quality of door. Service from customer service to installation amazing. This is my second door install and as before happy with end result.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 months ago
Lydia, from customer service to installation, we’re thrilled your second experience with Evergreen Door & Window was just as amazing as the first. Excellent quality and another happy result, that’s what we love! Lydia, refer a friend and earn 2% of their purchase, up to $100, through our rewards program.
B
Barbara Dudzinski1 reviewiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Very satisfied experience. Highly recommend this firm.
Services: Window installation
Response from the owner · 3 months ago
Lydia, calling us a "firm" sounds awfully fancy. We’re simply a hardworking neighborhood crew that loves installing beautiful windows & doors! We’re thrilled your second experience was amazing from start to finish. Lydia, refer a friend and earn 2% of their purchase, up to $100. No briefcases required, just good craftsmanship!
A
Annette Grimes4 reviewsiTotal number of Google reviews Annette has written across all businesses on Google Maps, not just this one.
Doing business with Evergreen is a breeze. The install team is quick on time and very clean! I love that they cleaned the glass and vacuumed the area.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 months ago
Annette, we love hearing that doing business with Evergreen Door & Window was a breeze! Our team arrived on time, worked quickly, and left the glass sparkling and floors crumb-free. Annette, refer a friend and earn 2% of their purchase, up to $100. Clean windows, clean floors, clear sailing ahead!
B
Barbara Murphy1 reviewiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
They did a wonderful job. Polite and efficient. They cleaned up everything when they finished. I would recommend them.
Price assessment: Reasonable price
Services: Window installation
Response from the owner · 4 months ago
Barbara, our Evergreen Door & Window crew will love hearing this. Polite, efficient, and leaving everything clean is exactly the finish line we aim for. Barbara, thank you for noticing! Refer a friend and we’ll thank you with 2% of their purchase, up to $100.
