iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%90+12.7Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 33 sink repair servicesiPosition by Experts Score among all companies we track in this category. · better than 41%
4.9★★★★★2,365 Google reviews · 24 photos
94%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
$292typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Eyman Plumbing Heating & Air holds a 4.9 rating from 2,365 reviews, with the owner replying to 96% of them. Customers frequently praise technicians for punctuality, clear communication, and reasonable pricing during HVAC maintenance, furnace installations, and plumbing repairs. However, lower-rated reviews cite concerns about unexpected fees, mileage charges, and recurring issues with equipment that required multiple visits or caused property damage.
Google rating: 4.9 out of 5 from 2,365 reviews (94% five-star).
Reviews on this page: 2,365 Google reviews (1,942 with written comments, 27 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 31, 2026.
Service: Sink Repair Service serving Omaha, Nebraska.
Data from Google, last updated November 2, 2026.
Score profile vs other sink repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Eyman Plumbing Heating & AirSink Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Eyman Plumbing Heating & Air: 90/100 on this factor. Category median: 94.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Eyman Plumbing Heating & Air: 86/100 on this factor. Category median: 91.A
86
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Eyman Plumbing Heating & Air: 87/100 on this factor. Category median: 91.A
87
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Eyman Plumbing Heating & Air: 90/100 on this factor. Category median: 99.A
90
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Eyman Plumbing Heating & Air: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Eyman Plumbing Heating & Air: 100/100 on this factor. Category median: 86.A
100
Bar = this company · dark tick = category median.
Star ratings
2,365 Google reviews we collected
4.9of 5
5 stars2,22494%
4 stars653%
3 stars70%
2 stars110%
1 star582%
Praise vs complaints
Phrases our text analysis found in 1,942 written reviews
98%praise
Praise3,66498%
Complaints752%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price15522%
Reasonable48369%
Overpriced183%
Not sure426%
$292+11% vs typical sink repair services
Middle half of what 597 customers paid ($216–$542) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1,05928%
Speed & response85323%
Quality & results77521%
Would recommend35910%
Communication3289%
Price & value2206%
Honesty & trust1454%
What customers talk about
We read 1,942 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Polite staff, quick response with an appointment time after I called.”
“I did not press him further as I didn't want to be rude.”
“The guys were phenomenal, fixed my problem, showed up on time, and were friendly.”
“It took forever to get a quote and then I had to keep going back to get information they promised.”
“Solved the issue with my hvac and happy with their service.”
“Charged over $1000 for this determination and did not solve the problem as the contractor took responsibility.”
“I highly recommend Eyeman for all your plumbing needs!”
“I would not recommend Eyman Plumbing for sewer repair work as they do not honor their work for loyal customers.”
“They explained things well and waiting for my options of cost for a new furnace.”
“They even did not reply to an e mail sharing our concern about the service.”
“Very pleasant and did a good job in reasonable time.”
“Too expensive asked for a brush nickel version before on the call.”
“Terry is trustworthy, ethical and pretty amazing in this crazy world!”
“When this unprofessional person came into my home acting like this, I did not trust him to do anything.”
People customers mention
Eyeman40 reviews
Scott28 reviews
Tony27 reviews
Tim26 reviews
Mike24 reviews
Brent21 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Eyman Plumbing Heating & Air for 8 kinds of job. Pick one to see what they paid and said.
MMike9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
I had Trent and Brian here two different times. They explained things well and waiting for my options of cost for a new furnace.
Very kind and polite.
Paid $100–200Not sureService not listed
JJulie6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Polite staff, quick response with an appointment time after I called. Solved the issue with my hvac and happy with their service.
Paid $2,000+Reasonable priceService not listed
GGail9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Excellent fall furnace service performed by Kevin Volk JR. Very knowledgeable and personable, a rare combination these days.
Paid $1,800–2,000Reasonable priceHVAC system maintenance+ Professionalism
KKEVIN9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
Scott did an excellent job on our kitchen sink leak and changed our garbage disposal. Also came back for another leak and found our dishwasher had a leak
PPatrick12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
The guys were phenomenal, fixed my problem, showed up on time, and were friendly. Reminds me of the 80s and 90s when you just got good service and things were done right!
Paid $200–400Reasonable price
MMichael8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I had a great experience with Eyman Plumbing Heating and Air Conditioning. Scott provided quality work replacing our main gasket between the floor and toilet for both upstairs toilets . He worked quickly and got the job done. Price was very reasonable.
Excellent fall furnace service performed by Kevin Volk JR. Very knowledgeable and personable, a rare combination these days.
Price assessment: Reasonable price
Price: $1,800–2,000
Positive: Professionalism
Services: Water heater installation
Services: HVAC system maintenance
Response from the owner · 4 years ago
Thank you, Gail! We're happy that your furnace is ready for the cold weather ahead and we'll be pleased to share your comments with Kevin. We appreciate your trust in Eyman!
J
Jim HrabikLocal Guide · 20 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
AAron has worked on our a/c and heater and continues to be outstanding. On-time, very nice/polite, estimates accurate, and just an all around good guy. Highly recommend.
Price assessment: Great price
Services: Service not listed
Response from the owner · a year ago
Thank you for this 5-star review and for your business!
J
Joshua NicholsLocal Guide · 27 reviewsiTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Stefan & Brent - Concrete crew
Extremely pleased with the way they handled a major plumbing issue for me. Outstanding service - friendly & knowledgeable. Thanks guys, for a job well done!
Price assessment: Reasonable price
Services: Plumbing pipe repair
Response from the owner · 2 days ago
Linda, we appreciate your business and the 5-star review. Thank you!
C
Cindy Rawlings10 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Scott did an excellent job on our kitchen sink leak and changed our garbage disposal. Also came back for another leak and found our dishwasher had a leak
Kevin, thank you for your continued business!
2024
We appreciate your trust in Eyman, and the 5-star review! Glad you're nice and warm now during this cold snap :)