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Eyman Plumbing Heating & Air

Plumber · Omaha, NE · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%90+12.7Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 33 sink repair servicesPosition by Experts Score among all companies we track in this category. · better than 41%
4.9 ★★★★★ 2,365 Google reviews · 24 photos
94%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
$292typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Eyman Plumbing Heating & Air at a glance

Eyman Plumbing Heating & Air holds a 4.9 rating from 2,365 reviews, with the owner replying to 96% of them. Customers frequently praise technicians for punctuality, clear communication, and reasonable pricing during HVAC maintenance, furnace installations, and plumbing repairs. However, lower-rated reviews cite concerns about unexpected fees, mileage charges, and recurring issues with equipment that required multiple visits or caused property damage.

  • Google rating: 4.9 out of 5 from 2,365 reviews (94% five-star).
  • Reviews on this page: 2,365 Google reviews (1,942 with written comments, 27 with photos).
  • Owner responses: the business replied to 96% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Sink Repair Service serving Omaha, Nebraska.

Data from Google, last updated November 2, 2026.

Score profile vs other sink repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction90Reliability86Craft & service87Value90Momentum100Replies to reviews100Satisfaction: 90 (median 94)Reliability: 86 (median 91)Craft & service: 87 (median 91)Value: 90 (median 99)Momentum: 100 (median 100)Replies to reviews: 100 (median 86)
Eyman Plumbing Heating & AirSink Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Eyman Plumbing Heating & Air: 90/100 on this factor. Category median: 94.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Eyman Plumbing Heating & Air: 86/100 on this factor. Category median: 91.A
86
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Eyman Plumbing Heating & Air: 87/100 on this factor. Category median: 91.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Eyman Plumbing Heating & Air: 90/100 on this factor. Category median: 99.A
90
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Eyman Plumbing Heating & Air: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Eyman Plumbing Heating & Air: 100/100 on this factor. Category median: 86.A
100

Bar = this company · dark tick = category median.

Star ratings

2,365 Google reviews we collected

  • 5 stars2,22494%
  • 4 stars653%
  • 3 stars70%
  • 2 stars110%
  • 1 star582%

Praise vs complaints

Phrases our text analysis found in 1,942 written reviews

  • Praise3,66498%
  • Complaints752%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price15522%
  • Reasonable48369%
  • Overpriced183%
  • Not sure426%
$292+11% vs typical sink repair services

Middle half of what 597 customers paid ($216–$542) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1,05928%
  • Speed & response85323%
  • Quality & results77521%
  • Would recommend35910%
  • Communication3289%
  • Price & value2206%
  • Honesty & trust1454%

What customers talk about

We read 1,942 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Polite staff, quick response with an appointment time after I called.”
    “I did not press him further as I didn't want to be rude.”
  • “The guys were phenomenal, fixed my problem, showed up on time, and were friendly.”
    “It took forever to get a quote and then I had to keep going back to get information they promised.”
  • “Solved the issue with my hvac and happy with their service.”
    “Charged over $1000 for this determination and did not solve the problem as the contractor took responsibility.”
  • “I highly recommend Eyeman for all your plumbing needs!”
    “I would not recommend Eyman Plumbing for sewer repair work as they do not honor their work for loyal customers.”
  • “They explained things well and waiting for my options of cost for a new furnace.”
    “They even did not reply to an e mail sharing our concern about the service.”
  • “Very pleasant and did a good job in reasonable time.”
    “Too expensive asked for a brush nickel version before on the call.”
  • “Terry is trustworthy, ethical and pretty amazing in this crazy world!”
    “When this unprofessional person came into my home acting like this, I did not trust him to do anything.”

People customers mention

  • Eyeman 40 reviews
  • Scott 28 reviews
  • Tony 27 reviews
  • Tim 26 reviews
  • Mike 24 reviews
  • Brent 21 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Eyman Plumbing Heating & Air for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Mike9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

I had Trent and Brian here two different times. They explained things well and waiting for my options of cost for a new furnace. Very kind and polite.

Paid $100–200Not sureService not listed
Julie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Polite staff, quick response with an appointment time after I called. Solved the issue with my hvac and happy with their service.

Paid $2,000+Reasonable priceService not listed
Gail9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Excellent fall furnace service performed by Kevin Volk JR. Very knowledgeable and personable, a rare combination these days.

Paid $1,800–2,000Reasonable priceHVAC system maintenance+ Professionalism
KEVIN9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Scott did an excellent job on our kitchen sink leak and changed our garbage disposal. Also came back for another leak and found our dishwasher had a leak

Paid $400–600Great pricePlumbing leak detectionPlumbing leak repair
Patrick12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

The guys were phenomenal, fixed my problem, showed up on time, and were friendly. Reminds me of the 80s and 90s when you just got good service and things were done right!

Paid $200–400Reasonable price
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

I had a great experience with Eyman Plumbing Heating and Air Conditioning. Scott provided quality work replacing our main gasket between the floor and toilet for both upstairs toilets . He worked quickly and got the job done. Price was very reasonable.

Paid $200–400Reasonable priceToilet repair

Photos

Customer reviews

4.9 ★★★★★ 2,365 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Mike Gibbs9 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had Trent and Brian here two different times. They explained things well and waiting for my options of cost for a new furnace. Very kind and polite.

  • Price assessment: Not sure
  • Price: $100–200
  • Services: Service not listed
Response from the owner · Edited 6 months ago

We appreciate your ongoing business, Mike. Thank you!

Julie Rasmussen6 reviewsTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Polite staff, quick response with an appointment time after I called. Solved the issue with my hvac and happy with their service.

  • Price assessment: Reasonable price
  • Price: $2,000+
  • Services: Service not listed
Gail Dukich9 reviewsTotal number of Google reviews Gail has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent fall furnace service performed by Kevin Volk JR. Very knowledgeable and personable, a rare combination these days.

  • Price assessment: Reasonable price
  • Price: $1,800–2,000
  • Positive: Professionalism
  • Services: Water heater installation
  • Services: HVAC system maintenance
Response from the owner · 4 years ago

Thank you, Gail! We're happy that your furnace is ready for the cold weather ahead and we'll be pleased to share your comments with Kevin. We appreciate your trust in Eyman!

Jim HrabikLocal Guide · 20 reviewsTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tony is very meticulous. I request him for all of my HVAC needs.

  • Price assessment: Reasonable price
  • Price: $200–400
  • Services: Service not listed
Response from the owner · Edited a year ago

Jim, we appreciate your comments and your business. We've reviewed the service call and have tried to reach out to you for further discussion.

sdgottschalk1 reviewTotal number of Google reviews sdgottschalk has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

AAron has worked on our a/c and heater and continues to be outstanding. On-time, very nice/polite, estimates accurate, and just an all around good guy. Highly recommend.

  • Price assessment: Great price
  • Services: Service not listed
Response from the owner · a year ago

Thank you for this 5-star review and for your business!

Joshua NicholsLocal Guide · 27 reviewsTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sam was on time and exceptionally helpful!

  • Price assessment: Not sure
  • Price: $200–400
  • Services: Service not listed
Response from the owner · 2 days ago

Joshua, thank you for choosing Eyman. We'll be glad to share your review with Sam :)

Linda Moore3 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Stefan & Brent - Concrete crew Extremely pleased with the way they handled a major plumbing issue for me. Outstanding service - friendly & knowledgeable. Thanks guys, for a job well done!

  • Price assessment: Reasonable price
  • Services: Plumbing pipe repair
Response from the owner · 2 days ago

Linda, we appreciate your business and the 5-star review. Thank you!

Cindy Rawlings10 reviewsTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Scott

  • Price assessment: Reasonable price
  • Price: $200–400
  • Services: Drain cleaning, Outdoor plumbing system repair
Response from the owner · a year ago

Cindy, glad we could address your home's plumbing needs. Thank you for your trust in Eyman!

sjvanv4 reviewsTotal number of Google reviews sjvanv has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Extremely professional.

  • Price assessment: Reasonable price
  • Price: $2,000+
  • Services: Water heater installation
Response from the owner · 2 days ago

Thank you, sir, for your trust in Eyman!

KEVIN KOHLSCHEEN9 reviewsTotal number of Google reviews KEVIN has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Scott did an excellent job on our kitchen sink leak and changed our garbage disposal. Also came back for another leak and found our dishwasher had a leak

  • Price assessment: Great price
  • Price: $400–600
  • Services: Plumbing leak detection, Plumbing leak repair
Response from the owner · Edited 4 days ago

Kevin, thank you for your continued business! 2024 We appreciate your trust in Eyman, and the 5-star review! Glad you're nice and warm now during this cold snap :)

Eyman Plumbing Heating & Air on Google Maps →

Business details