Auto repair shop · Lubbock, TX · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%84+12.8Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#120 of 899 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 87%
5.0★★★★★135 Google reviews · 10 photos
99%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Fellowship Auto holds a 5/5 rating from 135 reviews, with the owner responding to 99% of feedback. Customers frequently cite honest pricing, thorough diagnostics, and clear communication, noting that staff provide detailed explanations and visual evidence of vehicle issues. Reviews highlight punctual service, flexible scheduling, and respectful interactions, while no recurring criticisms appear in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 135 reviews (99% five-star).
Reviews on this page: 135 Google reviews (127 with written comments, 1 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 7, 2026.
Service: Auto Repair Shop serving Lubbock, Texas.
Data from Google, last updated November 2, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Fellowship AutoAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fellowship Auto: 97/100 on this factor. Category median: 88.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fellowship Auto: 97/100 on this factor. Category median: 85.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fellowship Auto: 84/100 on this factor. Category median: 100.A
84
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fellowship Auto: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 59.–
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Bar = this company · dark tick = category median.
Star ratings
135 Google reviews we collected
5.0of 5
5 stars13399%
4 stars11%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 127 written reviews
99%praise
Praise29499%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price217%
Reasonable1083%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5820%
Quality & results4917%
Speed & response4816%
Honesty & trust4315%
Price & value4214%
Would recommend3713%
Communication196%
What customers talk about
We read 127 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…has consistently demonstrated integrity, thoroughness, patience, and compassion.…”
“I needed an install on a transmission cooler and I was in a hurry to get it done, this shop worked with me and got it done in about a day and half”
“Very nice, quick service and communication and it works now so there is that.”
“…several times for upgrades/repairs and has consistently demonstrated integrity, thoroughness, patience, and compassion.…”
“…UTO REPAIR if you are looking for honesty & integrity, efficiency &, fair pricing, personable & ,respectful interactions, knowledgeable & timely wor…”
“No extra charges or overpriced parts.”
“I would recommend them to anyone needing repairs on their vehicle.”
“I explained my situation to Lance on the phone and he made a opening right away for it to get dropped off.”
People customers mention
Lance27 reviews
Repair12 reviews
Christian4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Fellowship Auto for 6 kinds of job. Pick one to see what they paid and said.
Adam2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I brought an older truck that needed some love. The team at Fellowship Automotive has taken me in several times for upgrades/repairs and has consistently demonstrated integrity, thoroughness, patience, and compassion. Lance and his team are always respectful and kind and willing to answer questions, keeping me…
Jack3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I needed an install on a transmission cooler and I was in a hurry to get it done, this shop worked with me and got it done in about a day and half
Reasonable priceTransmission
SummerFlannel7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Very nice, quick service and communication and it works now so there is that. :)
Reasonable priceAuto water leak repairGeneral repairs & maintenanceAuto engine diagnostic
Johnny2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Lance and his team are great! Had an issue with my fuel system and they got me back up and running in a couple of days. This is the car shop y’all need!
James6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
It is really exceptional when you can find a great mechanic who looks to put the customer ahead of just turning out cars. Lance is that mechanic. This is my third time using his shop and services in getting my vehicles up and running again. He is very informative and keeps you updated on what he is doing and what…
RichardLocal Guide · 136 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Excellent service and honest. Had an issue I tried fixing but couldn’t called them and they hit me in quick and fixed at an amazing price. I finally found an honest mechanic.
I brought an older truck that needed some love. The team at Fellowship Automotive has taken me in several times for upgrades/repairs and has consistently demonstrated integrity, thoroughness, patience, and compassion. Lance and his team are always respectful and kind and willing to answer questions, keeping me looped in along the work they completed. This brand stands behind their work and their values.
Response from the owner · 3 weeks ago
Thank you so much. It was a pleasure getting to know you. We may work on vehicles but the relationships are the part I love the most. God bless you sir.
Jack Evanitz3 reviewsiTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
I needed an install on a transmission cooler and I was in a hurry to get it done, this shop worked with me and got it done in about a day and half
Price assessment: Reasonable price
Services: Transmission
Response from the owner · a month ago
Thanks for the great review, Jack! We know how stressful it can be when you’re on a tight timeline, so we’re glad we could get that transmission cooler installed and get you safely back on the road so quickly. We appreciate your business and pray for blessings over you and your family. In Jesus name amen!
SummerFlannel7 reviewsiTotal number of Google reviews SummerFlannel has written across all businesses on Google Maps, not just this one.
Lance and his team are great! Had an issue with my fuel system and they got me back up and running in a couple of days. This is the car shop y’all need!
Response from the owner · 6 months ago
Thanks man!!! Fuel systems can be a pain sometimes I'm glad we were able to make the process easier.
James Shelton6 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
It is really exceptional when you can find a great mechanic who looks to put the customer ahead of just turning out cars. Lance is that mechanic. This is my third time using his shop and services in getting my vehicles up and running again. He is very informative and keeps you updated on what he is doing and what needs to be done. He’s very thorough from start to finish in showing you what needs to be done and never “throwing parts” at it. Lance thanks for all your hard work and dedication to the people and vehicles you work on. Your character speaks volumes and you definitely deserve my repeat business. If you are looking for a great mechanic and also someone who cares then Fellowship Auto Repair is the place you need to go.
Price assessment: Reasonable price
Services: Steering & suspension repair, Auto water leak repair, Steering & suspension replacement, Auto engine diagnostic, Auto brake repair, Wheel alignment
Response from the owner · 6 months ago
This message warms my heart more than I can express. I want to show Jesus Christ in all I do. We are only human, but through Him all things are possible. God bless you and your family.
Richard Oliver SrLocal Guide · 136 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Excellent service and honest. Had an issue I tried fixing but couldn’t called them and they hit me in quick and fixed at an amazing price. I finally found an honest mechanic.
Price assessment: Great price
Services: Engine repair
Response from the owner · 6 months ago
Thank you so much! God has blessed us to be able serve our community. Thank you truly for your honesty and kind words.
Rhonda Taylor3 reviewsiTotal number of Google reviews Rhonda has written across all businesses on Google Maps, not just this one.
Choose FELLOWSHIP AUTO REPAIR if you are looking for honesty & integrity, efficiency &, fair pricing, personable & ,respectful interactions, knowledgeable & timely work, and a job well done when it comes to diagnosing and repairing your vehicle, Lance the owner and Ian are walking the walk. Mechanic's putting God first.
Thank-you for honoring God and your fellowship in and to the body of Jesus Christ in your business. PSALM 90 17
Response from the owner · 7 months ago
Thank you so much. This warms my heart in many ways! We truly want to express the heart of God in all we do. May God bless you and your family abundantly. In Jesus name amen.
Barry Coward6 reviewsiTotal number of Google reviews Barry has written across all businesses on Google Maps, not just this one.
