Lawn care service · Pasadena, TX · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%50+27.3Reliability 24%15+3.6Value 14%97+13.7Replies to reviews 7%60+4.2Craft & service penalty35−6.5Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#51 of 53 landscapersiPosition by Experts Score among all companies we track in this category. · better than 4%
4.5★★★★★41 Google reviews · 24 photos
85%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
20%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Fermin Lawn Maintenance 4.5 out of 5 stars based on 41 reviews. Customers frequently praise the company for punctuality, responsive communication, and thorough lawn care services like mowing, landscaping, and tree installation. Positive feedback highlights reasonable pricing and attention to detail in maintaining yard health. However, a recurring criticism in low-star reviews involves unprofessional phone interactions, including abrupt hang-ups and failure to return calls.
Google rating: 4.5 out of 5 from 41 reviews (85% five-star).
Reviews on this page: 41 Google reviews (34 with written comments, 2 with photos).
Owner responses: the business replied to 7% of reviews.
Most recent review: April 20, 2026.
Service: Landscaper serving Pasadena, Texas.
Data from Google, last updated November 2, 2026.
Score profile vs other landscapers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Fermin Lawn MaintenanceLandscapers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fermin Lawn Maintenance: 50/100 on this factor. Category median: 89.C
50
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fermin Lawn Maintenance: 15/100 on this factor. Category median: 85.F
15
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fermin Lawn Maintenance: 35/100 on this factor. Category median: 97.D
35
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fermin Lawn Maintenance: 97/100 on this factor. Category median: 100.A
97
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fermin Lawn Maintenance: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fermin Lawn Maintenance: 60/100 on this factor. Category median: 60.B
60
Bar = this company · dark tick = category median.
Star ratings
41 Google reviews we collected
4.5of 5
5 stars3585%
4 stars12%
3 stars00%
2 stars00%
1 star512%
Praise vs complaints
Phrases our text analysis found in 34 written reviews
97%praise
Praise7097%
Complaints23%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1521%
Staff & attitude1419%
Quality & results1217%
Speed & response1217%
Price & value1217%
Honesty & trust57%
Communication23%
What customers talk about
We read 34 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Definitely recommended, they go above and beyond to make sure the customer is pleased.”
“His crew is reliable, friendly, and pays attention to detail.”
“They really do pay attention to detail and give you advice on how to maintain your yard.”
“Oscar is quick to reply and answer any questions or concerns via text or email.”
“They are more than fair on price compared to other companies I researched.”
“They cut our grass well and was very respectful to me they were honest about what they could do with the grass and was on time also”
“Between the quality of work, the price, and the communication, Fermin Lawn Maintenance is definitely worth hiring for continued lawn maintenance.”
People customers mention
Oscar3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Fermin Lawn Maintenance for 4 kinds of job. Pick one to see what they paid and said.
JJames5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Reliable, consistent, great communication. Oscar goes above and beyond. He's actually dialed in on the data side too, monitoring soil pH and making sure the right treatments are being applied based on what the yard actually needs. The reporting gives you real visibility into what's going on. Yard looks great and…
Lawn mowing & maintenanceWeed control
CCraigLocal Guide · 133 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Fermin Lawn Maintenance just completed their second lawn maintenance for me and I couldn't be any happier. My grass is even starting to look like the best on the block after years of neglect.
Oscar is quick to reply and answer any questions or concerns via text or email. Between the quality of work, the price, and…
LLaurenLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Great company with great management who is quick to respond and really goes out of his way to get you the lawn services you need. Hard to find a consistent and quality lawn service these days, and really happy we found Fermin!
KKaren8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Fermin Lawn Maintenance came to our rescue and did a beautiful job in our yard. We wanted some landscaping done to refresh our backyard. They came in a timely manner, suggested plants that matched our lifestyle, designed a plan, and created a timeline to complete the job in a speedy manner. The service was…
Service not listed+ Responsiveness+ Punctuality+ Quality
JJamieLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Oscar and his crew at Fermin are unbeatable. It’s one stop shopping for all you need on your lawn. From our weekly service, to mulch, we’ve even had them install beautiful cypress trees and help us design a new driveway area. His crew is reliable, friendly, and pays attention to detail. 3 houses on our street saw…
TTaniaLocal Guide · 34 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Absolutely impressed with how good my yard looks. They really do pay attention to detail and give you advice on how to maintain your yard. Highly recommend!
Reliable, consistent, great communication. Oscar goes above and beyond. He's actually dialed in on the data side too, monitoring soil pH and making sure the right treatments are being applied based on what the yard actually needs. The reporting gives you real visibility into what's going on. Yard looks great and they just take care of everything. No complaints.
Services: Lawn mowing & maintenance, Weed control
L
Luis FriasLocal Guide · 38 reviewsiTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
Fermin Lawn Maintenance just completed their second lawn maintenance for me and I couldn't be any happier. My grass is even starting to look like the best on the block after years of neglect.
Oscar is quick to reply and answer any questions or concerns via text or email. Between the quality of work, the price, and the communication, Fermin Lawn Maintenance is definitely worth hiring for continued lawn maintenance.
E
Edwin Gardner6 reviewsiTotal number of Google reviews Edwin has written across all businesses on Google Maps, not just this one.
Great company with great management who is quick to respond and really goes out of his way to get you the lawn services you need. Hard to find a consistent and quality lawn service these days, and really happy we found Fermin!
Positive: Responsiveness, Quality, Professionalism, Value
Services: Lawn mowing & maintenance, Mulching, Yard work
H
Hayley Stephens9 reviewsiTotal number of Google reviews Hayley has written across all businesses on Google Maps, not just this one.
Fermin Lawn Maintenance came to our rescue and did a beautiful job in our yard. We wanted some landscaping done to refresh our backyard. They came in a timely manner, suggested plants that matched our lifestyle, designed a plan, and created a timeline to complete the job in a speedy manner. The service was profesional and we are grateful for their help! Definitely recommended, they go above and beyond to make sure the customer is pleased.
Oscar and his crew at Fermin are unbeatable. It’s one stop shopping for all you need on your lawn. From our weekly service, to mulch, we’ve even had them install beautiful cypress trees and help us design a new driveway area. His crew is reliable, friendly, and pays attention to detail. 3 houses on our street saw how great our lawn was looking and switched over to Fermin. Smart choice. These guys are great! Would recommend them for residential or even a commercial job! They are more than fair on price compared to other companies I researched. So glad I found them!
Absolutely impressed with how good my yard looks. They really do pay attention to detail and give you advice on how to maintain your yard. Highly recommend!
