Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
Customers frequently cite fast turnaround times, same-day repairs, and clear communication as primary benefits of the service. Reviews indicate that pricing is often lower than competitors, with staff handling a wide range of devices including phones, laptops, and gaming consoles. However, some negative feedback highlights discrepancies between quoted and final prices, occasional repair failures, and staff who lack knowledge of specific technical components.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
518 Google reviews we collected
Phrases our text analysis found in 455 written reviews
How often each topic comes up in the written reviews
We read 455 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Headed to Fixoid for my laptop and they were so nice to work with!”
“I asked basic questions and she was very rude when responding.”
“I dropped off my laptop and it was replaced same day.”
“I bring my own parts , they do the work, they adjust said price & my device is fixed & returned in more than reasonable time frame.”
“We are very disappointed and feel like we where ripped off.”
“I just went by again recently on Friday and they got the job done overall Fixoid is an amazing small company that I would highly recommend for anyone…”
“Staff was nice, but everything else was awful, I took my phone here to get the charger port fixed cause it would only charge half of the time it was p…”
“…the job done overall Fixoid is an amazing small company that I would highly recommend for anyone weather you're need phone repaired or any technology…”
“Never again will I take any of my electronics back here.”
“I’ll be honest - I went to Best Buy first and they wanted to charge double the price and keep my laptop for 2-6 weeks.”
“Edit: I advise to steer clear of this shady business and the bot responses written entirely with AI.”
“Checked out my laptop quickly, stayed in communication by text, and completed the repair super fast.”
praise complaint · found by our text analysis, Google review wording unchanged.
Both times I have dealt with them they have been stellar. I bring my own parts , they do the work, they adjust said price & my device is fixed & returned in more than reasonable time frame. ❣️💯
They pre-ordered my replacement laptop battery and called me when it arrived. Took about a week like they said it would. I dropped off my laptop and it was replaced same day. So far so good. Very friendly and responsive.
Computer needed the charging port replaced, had it back within a week. Great customer service.
Quick and easy. Had an issue with an Xbox that they very quickly resolved, will be using these guys again in the future.
Had a great experience! Good communication and fast service! Phone was fixed the next day after dropping off right before closing!
Great service, clean shop, knowledgeable staff. They repaired my MacBook Pro 2017 after a coffee spill. The replacement parts are original. Highly recommended.
4.5 ★★★★★ 518 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Both times I have dealt with them they have been stellar. I bring my own parts , they do the work, they adjust said price & my device is fixed & returned in more than reasonable time frame. ❣️💯
They pre-ordered my replacement laptop battery and called me when it arrived. Took about a week like they said it would. I dropped off my laptop and it was replaced same day. So far so good. Very friendly and responsive.
We appreciate you sharing your experience. We're glad the battery pre-order and same-day replacement met your expectations and that our team was friendly and responsive. Thank you for choosing us.
They did what they said it was cheaper than a new phone
Michael, thank you for the review. We're glad we met your expectations and that the repair cost less than replacing the phone. We appreciate you choosing us.
Computer needed the charging port replaced, had it back within a week. Great customer service.
TigurWolf 00, thank you for the kind review. We’re glad the power port replacement was finished so quickly and that our team provided great customer service, we appreciate you choosing us.
Quick and easy. Had an issue with an Xbox that they very quickly resolved, will be using these guys again in the future.
Griffin, thank you for the kind review. We're glad our team resolved your Xbox issue quickly and we look forward to helping you again.
Had a great experience! Good communication and fast service! Phone was fixed the next day after dropping off right before closing!
Alejandro, we appreciate your feedback. It’s great to hear our team kept you updated and had your phone repaired so quickly after a late drop-off. Thanks for choosing us!
Great service, clean shop, knowledgeable staff. They repaired my MacBook Pro 2017 after a coffee spill. The replacement parts are original. Highly recommended.
Thank you for the recommendation. We’re glad we could restore your MacBook after the coffee spill using genuine replacement parts, and that you found the shop clean and our team helpful.
They were able to retrieve info from two old laptops and dealt very patiently with some hurdles associated with making those files readable on my macbook. Would highly recommend!
Marija, thank you for the great review. We’re glad we could recover data from both older laptops and patiently resolve the compatibility hurdles so your files are readable on your MacBook, and we appreciate your recommendation.
I've been going fixoid for awhile back in 2022 I recall the first time my phone screen had cracked and I needed to find a decent place that works well with phone screen replacement as soon as i took my phone they were able to get it fixed and taken care of luckily for me i was able to cover the price without having to go broke. With that being said I was very much happy and satisfied with the fix and repair the screen and phone itself looked brand new .while waiting an hour or two if you ask me it was worth it. I just went by again recently on Friday and they got the job done overall Fixoid is an amazing small company that I would highly recommend for anyone weather you're need phone repaired or any technology device they can do it all thank you again Fixoid for bringing my phone back to life
Jerusalem, thank you for your thoughtful review. We’re glad our team could get your phone looking like new quickly and at a fair price, and that you trusted us again. We appreciate your recommendation and are happy to help with any future device repairs.
It took them 2 days to fix my Nintendo Switch screen and it came out looking brand new. Whenever you have a broken electronics and consoles, Fixoid comes in handle. there's no other Workshop besides Fixoid that's eligible to fix electronics. Even though it was expensive, it was worth the price. Always keep your receipt.
Markale, thank you for the kind review. We’re pleased your Nintendo Switch screen was restored in two days and looks like new. We appreciate you saying the service was worth the cost and for recommending Fixoid.
Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
