Dog day care center · Addison, TX · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%78+18.9Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#25 of 43 dog walkersiPosition by Experts Score among all companies we track in this category. · better than 43%
4.9★★★★★51 Google reviews · 24 photos
94%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Furry Guys Pet Care 4.9 out of 5 based on 51 reviews, frequently praising the cage-free environment, flexible scheduling, and regular photo updates sent to owners. Customers highlight the staff's patience with anxious or shy dogs and the value of the pricing compared to other local services. However, a recurring criticism involves unreturned phone calls and emails, with the owner occasionally attributing communication delays to being short-staffed.
Google rating: 4.9 out of 5 from 51 reviews (94% five-star).
Reviews on this page: 51 Google reviews (39 with written comments, 3 with photos).
Owner responses: the business replied to 33% of reviews.
Most recent review: December 1, 2025.
Service: Dog Walker serving Addison, Texas.
Data from Google, last updated October 28, 2026.
Score profile vs other dog walkers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Furry Guys Pet CareDog Walkers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Furry Guys Pet Care: 88/100 on this factor. Category median: 93.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Furry Guys Pet Care: 78/100 on this factor. Category median: 85.B
78
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Furry Guys Pet Care: 98/100 on this factor. Category median: 99.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Furry Guys Pet Care: 94/100 on this factor. Category median: 100.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Furry Guys Pet Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Furry Guys Pet Care: 100/100 on this factor. Category median: 81.A
100
Bar = this company · dark tick = category median.
Star ratings
51 Google reviews we collected
4.9of 5
5 stars4894%
4 stars12%
3 stars12%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 39 written reviews
97%praise
Praise3297%
Complaints13%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price250%
Reasonable125%
Overpriced00%
Not sure125%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend824%
Staff & attitude721%
Honesty & trust721%
Speed & response412%
Price & value39%
Quality & results26%
Communication26%
What customers talk about
We read 39 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It takes a while for my dog to feel comfortable with people but every-time I come, my dog runs into his arms 😂 10/10 would recommend!”
“Professional service but they treat you and your fur baby like family.”
“We will continue to use Fury Guys, because it's obvious that the dogs are well taken care of, Clay genuinely cares about them and there are no cages.”
“At 5 am the next day I had a flight to New York, but Clay ( Furry Guys owner), texted me like 7 times while I was driving home and wanted me to go back and”
“The prices are reasonable and I honestly I cannot think of any complaints except I wish he would take more vacation for himself 😄😄😄Thanks for every…”
“So I can not express how impressed I am with the GREAT service!”
“I explained to him what was going on and why I need to get to NY, And asked him if he can give her an hour to see if she calmed down.”
People customers mention
Clay16 reviews
Matt4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Furry Guys Pet Care for 1 kind of job. Pick one to see what they paid and said.
Hherani9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Clay is awesome. It takes a while for my dog to feel comfortable with people but every-time I come, my dog runs into his arms 😂 10/10 would recommend!!
Reasonable price
MMelisa3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We left our fur baby Chester with Clay for dog boarding and I could not recommend a better place than Furry Guys! It was Chester’s first time dog boarding at Furry Guys and he loved it! Chester was the happiest pup with Clay and had so much fun running around with other dogs! Clay sends updates of your dog and has…
Great priceDog boarding
JJames8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
This place is great! I've been using Clay's services for 5 years + (boarding and daycare) and my dog loves it. The price beats most other services but the personal commitment of the owner make it the place to take your dog in Frisco.
HHintaLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Clay is amazing. My dog has been going to his boarding since he was 8 months old. He is 8 years old today. He enjoys the facility. Clay has an amazing play area in the back with water features that allows them to play during hot weather too. He always comes back with a full heart and a lot of friends
CCameronLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Furry Guys is a great place for our dog to hang out with other dogs instead of being locked up in a cage all day. Clay is also great with out dog as well. Highly recommend!
DDerek3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Our dog LOVES hanging with Clay and the other pups. This is the first place he has felt comfortable and happy!! Would highly recommend for dogs with anxiety as Clay really loves and cares for our anxious dog under his watch. We could not be more appreciative of Clay taking care of our boy while we are out of town. THANK YOU CLAY!!
Clay is awesome. It takes a while for my dog to feel comfortable with people but every-time I come, my dog runs into his arms 😂 10/10 would recommend!!
Price assessment: Reasonable price
Response from the owner · 10 months ago
Moo is one of my favorites! One of the best cuddler’s at bed time. Love seeing him break out of his shell and play
M
Melisa Castano3 reviewsiTotal number of Google reviews Melisa has written across all businesses on Google Maps, not just this one.
We left our fur baby Chester with Clay for dog boarding and I could not recommend a better place than Furry Guys! It was Chester’s first time dog boarding at Furry Guys and he loved it! Chester was the happiest pup with Clay and had so much fun running around with other dogs! Clay sends updates of your dog and has an outdoor camera for you to check on them as well! We will definitely be coming back for future dog boarding services!
Price assessment: Great price
Services: Dog boarding
Response from the owner · a year ago
Chester was a lot of fun! Can’t wait to see him again :)
S
Sandra MesserLocal Guide · 59 reviewsiTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
This place is great! I've been using Clay's services for 5 years + (boarding and daycare) and my dog loves it. The price beats most other services but the personal commitment of the owner make it the place to take your dog in Frisco.
Response from the owner · a year ago
Thank you!! Always enjoy seeing you guys and Harley ;)
J
Joey ShadduckLocal Guide · 37 reviewsiTotal number of Google reviews Joey has written across all businesses on Google Maps, not just this one.
Clay is amazing. My dog has been going to his boarding since he was 8 months old. He is 8 years old today. He enjoys the facility. Clay has an amazing play area in the back with water features that allows them to play during hot weather too. He always comes back with a full heart and a lot of friends
Response from the owner · a year ago
Sheru is definitely a a character and loves to play :)
C
Cameron MackLocal Guide · 24 reviewsiTotal number of Google reviews Cameron has written across all businesses on Google Maps, not just this one.
Furry Guys is a great place for our dog to hang out with other dogs instead of being locked up in a cage all day. Clay is also great with out dog as well. Highly recommend!
D
Derek Soderberg3 reviewsiTotal number of Google reviews Derek has written across all businesses on Google Maps, not just this one.
Our dog LOVES hanging with Clay and the other pups. This is the first place he has felt comfortable and happy!! Would highly recommend for dogs with anxiety as Clay really loves and cares for our anxious dog under his watch. We could not be more appreciative of Clay taking care of our boy while we are out of town. THANK YOU CLAY!!
L
Lesley MLocal Guide · 53 reviewsiTotal number of Google reviews Lesley has written across all businesses on Google Maps, not just this one.
Our dog has stayed with Clay three time. We will continue to use Fury Guys, because it's obvious that the dogs are well taken care of, Clay genuinely cares about them and there are no cages.
N
Nicole Jackson2 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
I'd give 10 stars if I could. But seriously, Clay, the owner, is an amazing person and will take such great care of your doggies! We have used him for years now and I'm so grateful to have somebody we trust fully when we go out of town. Your pet will be in truly wonderful hands!
Response from the owner · 2 years ago
Thank you! Howie was a lot of fun, and such a character :)
