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George's Auto Center

Auto repair shop · Fairview Park, OH · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%24+1.7Craft & service penalty83−1.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#33 of 73 auto body shopsPosition by Experts Score among all companies we track in this category. · better than 56%
4.9 ★★★★★ 139 Google reviews
95%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
6%reviews answered by the owner
Sep 2026latest review

George's Auto Center at a glance

Google reviewers rate the shop 4.9 out of 5 based on 139 reviews, highlighting honest pricing, efficient turnaround times, and clear communication regarding repairs. Customers frequently mention services such as air conditioning fixes, brake work, and general diagnostics, noting that the staff avoids unnecessary repairs and fits appointments quickly. However, a few low-star comments criticize slow turnarounds, with one instance citing a two-week delay where no work was completed.

  • Google rating: 4.9 out of 5 from 139 reviews (95% five-star).
  • Reviews on this page: 139 Google reviews (101 with written comments).
  • Owner responses: the business replied to 6% of reviews.
  • Most recent review: September 10, 2026.
  • Service: Auto Body Shop serving Fairview Park, Ohio.

Data from Google, last updated October 26, 2026.

Score profile vs other auto body shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction95Reliability96Craft & service83Value100Momentum100Replies to reviews24Satisfaction: 95 (median 89)Reliability: 96 (median 86)Craft & service: 83 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 24 (median 65)
George's Auto CenterAuto Body Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.George's Auto Center: 95/100 on this factor. Category median: 89.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.George's Auto Center: 96/100 on this factor. Category median: 86.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.George's Auto Center: 83/100 on this factor. Category median: 99.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.George's Auto Center: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.George's Auto Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.George's Auto Center: 24/100 on this factor. Category median: 65.D
24

Bar = this company · dark tick = category median.

Star ratings

139 Google reviews we collected

  • 5 stars13295%
  • 4 stars21%
  • 3 stars43%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 101 written reviews

  • Praise22699%
  • Complaints21%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price982%
  • Reasonable218%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Honesty & trust5424%
  • Price & value4921%
  • Would recommend3415%
  • Staff & attitude3214%
  • Quality & results3114%
  • Speed & response177%
  • Communication115%

What customers talk about

We read 101 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Honest, fair, does excellent work and all around great guy.”
  • “Always talks as if hes known you forever and is a fair and honest man.”
  • “I will be back with any car issues in the future and would recommend him to anyone.”
  • “The owner George is very knowledgeable and genuinely one of the nicest people you will meet.”
  • “What a great honest guy excellent work resonable prices”
  • “George is wicked smart, timely and a genuine great guy!”
  • “His communication throughout the process was excellent—I always knew what was going on with my truck.”

People customers mention

  • Cleveland 4 reviews
  • Mark 3 reviews
  • Mechanic 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired George's Auto Center for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Stephen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Honest, fair, does excellent work and all around great guy. Highly recommend. I wouldn't go anywhere else.

Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This is the ONLY place I trust with my automobiles. Honest AND fair!! Now a days that’s very hard to find. The owner George is very knowledgeable and genuinely one of the nicest people you will meet. I recommend them to everyone I know. You won’t be disappointed.

Great price
CraigLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had my daughter's car in. We could not diagnose exactly what was wrong, but George didn't give up he got it figured out and fixed and my daughter is safe on the road again. Great service and prices. George keep up the good work and thanks for keeping my kiddo safe on the roads.

Great priceEngine repair
AprilLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great mechanic! Great business owner. Great communication and customer service. Highly recommend!

DeniseLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

George is the best. Always talks as if hes known you forever and is a fair and honest man. Thanks George!!

Great priceTiresGeneral repairs & maintenanceBrakes
Megan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

George was very professional, kind, and helpful with my truck from out of town, I'm from Colorado and George really renewed my faith in that there are great mechanics out there. I will be back with any car issues in the future and would recommend him to anyone.

Great priceTransmission

Customer reviews

4.9 ★★★★★ 139 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Stephen Pernod3 reviewsTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Honest, fair, does excellent work and all around great guy. Highly recommend. I wouldn't go anywhere else.

Cathy .meszarosLocal Guide · 32 reviewsTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional. Excellent service, trusted.

  • Price assessment: Reasonable price
  • Services: Electrical repair, Electrical, Service not listed
Ron Weiss2 reviewsTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is the ONLY place I trust with my automobiles. Honest AND fair!! Now a days that’s very hard to find. The owner George is very knowledgeable and genuinely one of the nicest people you will meet. I recommend them to everyone I know. You won’t be disappointed.

  • Price assessment: Great price
Gus Kash2 reviewsTotal number of Google reviews Gus has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very well would recommend!!

Craig YoungLocal Guide · 42 reviewsTotal number of Google reviews Craig has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had my daughter's car in. We could not diagnose exactly what was wrong, but George didn't give up he got it figured out and fixed and my daughter is safe on the road again. Great service and prices. George keep up the good work and thanks for keeping my kiddo safe on the roads.

  • Price assessment: Great price
  • Services: Engine repair
April N.Local Guide · 42 reviewsTotal number of Google reviews April has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great mechanic! Great business owner. Great communication and customer service. Highly recommend!

Denise ALocal Guide · 64 reviewsTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

George is the best. Always talks as if hes known you forever and is a fair and honest man. Thanks George!!

  • Price assessment: Great price
  • Services: Tires, General repairs & maintenance, Brakes, Oil change
Megan Mullins8 reviewsTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

George was very professional, kind, and helpful with my truck from out of town, I'm from Colorado and George really renewed my faith in that there are great mechanics out there. I will be back with any car issues in the future and would recommend him to anyone.

  • Price assessment: Great price
  • Services: Transmission
Carmene Falso1 reviewTotal number of Google reviews Carmene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

What a great honest guy excellent work resonable prices He's the best.

samara samara3 reviewsTotal number of Google reviews samara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very knowledgeable, quality work and good customer experience, honest and reliable.

  • Price assessment: Great price
  • Services: Exhaust, General repairs & maintenance, Engine repair, Brakes, Oil change

George's Auto Center on Google Maps →

Business details

  • Address: 16415 Lorain Ave, Cleveland, OH 44111
  • Phone: (216) 941-8083
  • Service area: Fairview Park, OH