Pet sitter · Colorado Springs, CO · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 43 dog walkersiPosition by Experts Score among all companies we track in this category. · better than 90%
5.0★★★★★26 Google reviews · 9 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Good Night Pups five stars based on twenty-six reviews. Clients frequently cite daily photo updates, text communication, and fair pricing for in-home pet sitting and yard services. Recurring themes include punctuality, flexibility for last-minute requests, and careful handling of pets with specific medical or behavioral needs. The owner responded to forty-six percent of the reviews.
Google rating: 5.0 out of 5 from 26 reviews (100% five-star).
Reviews on this page: 26 Google reviews (25 with written comments, 2 with photos).
Owner responses: the business replied to 46% of reviews.
Most recent review: October 16, 2026.
Service: Dog Walker serving Colorado Springs, Colorado.
Data from Google, last updated October 25, 2026.
Score profile vs other dog walkers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Good Night PupsDog Walkers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Good Night Pups: 98/100 on this factor. Category median: 93.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Good Night Pups: 95/100 on this factor. Category median: 85.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Good Night Pups: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Good Night Pups: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
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Bar = this company · dark tick = category median.
Star ratings
26 Google reviews we collected
5.0of 5
5 stars26100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 25 written reviews
94%praise
Praise4594%
Complaints36%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price9100%
Reasonable00%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1429%
Staff & attitude919%
Quality & results715%
Communication510%
Price & value510%
Honesty & trust510%
Speed & response36%
What customers talk about
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He goes above and beyond and is super adaptable to my crazy schedule, can’t recommend him enough!”
“We use good night pups for scooping our dog poop and we cannot recommend them enough!”
“Our GSD was on a myriad of medications prior to his passing and Steve was always patient and able to make sure he got everything he needed.”
“Steve has always done a wonderful job communicating and taking care of our animals at our home while we’re traveling.”
“He was dependable, communicative, and always made sure our pets were cared for as if they were his own.”
“Prices were reasonable and better than most services that just put your dog in a run while your gone.”
“I not only trust him with my fur baby, but also with my home.”
“He’s been extremely responsive and always willing to go out of the way to make sure our dogs and cat are taken care of.”
People customers mention
Steve11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Good Night Pups for 2 kinds of job. Pick one to see what they paid and said.
Hunter2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Steve has always done a wonderful job communicating and taking care of our animals at our home while we’re traveling. He is excellent with our kitten and cat, as well as our small and large dog. Our GSD was on a myriad of medications prior to his passing and Steve was always patient and able to make sure he got…
Great priceCat sitting (in-home)Dog sitting (in-home)
Caryn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
This was an unplanned trip, that made me stop in my tracks and say o no who will take care of my dog. I reached out to Steve at Good Night pups and he made room for us! To say this was by far the best pet sitting ever, is an understatement! My dog Rhino misses his new best friend! Steve took care of everything, he…
Great priceDog sitting (in-home)
Hope4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Steve has been AMAZING with our animals. He’s been extremely responsive and always willing to go out of the way to make sure our dogs and cat are taken care of. I would highly recommend him!!
Great priceCat sitting (in-home)Dog sitting (in-home)
Kristina16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Steve is absolutely awesome! I not only trust him with my fur baby, but also with my home. He goes above and beyond and is super adaptable to my crazy schedule, can’t recommend him enough!
HalieLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Amazing service! My dog got to stay in her comfort zone while we were on vacation no crazy boarding or over priced fees very respectful and thoughtful. My dog and cats loved him! He sent detailed messages everyday and was understanding of her care needs he went above and beyond what we could have asked for! If…
Great priceDog sitting (in-home)
WillowLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
We use good night pups for scooping our dog poop and we cannot recommend them enough! We get texts every time they are on their way they leave the yard 100% free of poop and are able to deodorize which leaves the yard smelling great!
Steve has always done a wonderful job communicating and taking care of our animals at our home while we’re traveling. He is excellent with our kitten and cat, as well as our small and large dog. Our GSD was on a myriad of medications prior to his passing and Steve was always patient and able to make sure he got everything he needed. His welcoming energy also allowed our cat to bond with him to the point where she would receive treats and look forward to his arrival. If you’re in the area, I couldn’t recommend anyone more.
Price assessment: Great price
Services: Cat sitting (in-home), Dog sitting (in-home)
Caryn Burnett2 reviewsiTotal number of Google reviews Caryn has written across all businesses on Google Maps, not just this one.
This was an unplanned trip, that made me stop in my tracks and say o no who will take care of my dog. I reached out to Steve at Good Night pups and he made room for us! To say this was by far the best pet sitting ever, is an understatement! My dog Rhino misses his new best friend! Steve took care of everything, he played with my dog, managed the crazy deliveries I had forgotten about and even wrangled the cat posse that lives here keeping everyone safe and happy! Each night I got an update text with pictures and saw my cat who normally is shy had also made himself a new BFF. Can’t say enough about how professional and kind Steve was. My dog was loved not just thrown a bowl of food and let out, he was treated like family. Prices were reasonable and better than most services that just put your dog in a run while your gone. Will definitely only leave my fur babies with Steve for now on!
Price assessment: Great price
Services: Dog sitting (in-home)
Hope Kuklin4 reviewsiTotal number of Google reviews Hope has written across all businesses on Google Maps, not just this one.
Steve has been AMAZING with our animals. He’s been extremely responsive and always willing to go out of the way to make sure our dogs and cat are taken care of. I would highly recommend him!!
Price assessment: Great price
Services: Cat sitting (in-home), Dog sitting (in-home)
Kristina Wirkowski16 reviewsiTotal number of Google reviews Kristina has written across all businesses on Google Maps, not just this one.
Steve is absolutely awesome! I not only trust him with my fur baby, but also with my home. He goes above and beyond and is super adaptable to my crazy schedule, can’t recommend him enough!
Halie WaxonLocal Guide · 18 reviewsiTotal number of Google reviews Halie has written across all businesses on Google Maps, not just this one.
Amazing service! My dog got to stay in her comfort zone while we were on vacation no crazy boarding or over priced fees very respectful and thoughtful. My dog and cats loved him! He sent detailed messages everyday and was understanding of her care needs he went above and beyond what we could have asked for! If you’re in need of a sitter this is the one to get! Thank you 😊
Price assessment: Great price
Services: Dog sitting (in-home)
Trisha Hall5 reviewsiTotal number of Google reviews Trisha has written across all businesses on Google Maps, not just this one.
If I could give Steve more than 5 stars, I absolutely would. Steve has genuinely been a lifesaver for our family. Between my husband’s deployment and my demanding work schedule, there were times when it felt like everything was happening at once. Through it all, Steve saved my sanity.
We trusted Steve with our dogs, cats, and home, and he exceeded every expectation. He was dependable, communicative, and always made sure our pets were cared for as if they were his own. Whether it was feeding, playtime, medications, litter boxes, or just giving them extra attention, he handled everything with care and professionalism.
What stood out most was how much he genuinely cared. He kept us updated regularly, noticed things that needed attention before we did, and always went above and beyond. He even helped repair fence panels around our property, which was far beyond anything we expected from a pet sitter.
Finding someone you trust with your pets is difficult. Finding someone you trust with your pets, your home, and your peace of mind is even harder. Steve gave us all of that. Knowing our animals were safe and loved while we navigated one of the most stressful periods of our lives was priceless.
We cannot recommend Steve highly enough. If you’re considering hiring him, do it. Your pets will be loved, your home will be cared for, and you’ll sleep a whole lot better knowing Steve is on the job.
Thank you so much for everything, Steve!
Services: Other pet sitting (in-home)
Willow MatticsLocal Guide · 14 reviewsiTotal number of Google reviews Willow has written across all businesses on Google Maps, not just this one.
We use good night pups for scooping our dog poop and we cannot recommend them enough! We get texts every time they are on their way they leave the yard 100% free of poop and are able to deodorize which leaves the yard smelling great!
Price assessment: Great price
Dean Meruk14 reviewsiTotal number of Google reviews Dean has written across all businesses on Google Maps, not just this one.
Steve was amazing with my pups! Went out of town for 4 days, and I’ve never not taken my dogs. I was very hesitant at first, but had no other option for this trip so we made the decision to get a pet sitter. I remember seeing his flyers around my neighborhood and signed up online, and the next day he reached out. He then came over to meet my dogs. A couple of them are very shy and don’t really trust new people (rescues) and that was another reason I was worried. But the very first day he sent multiple updates and pictures and really eased my worry. He was accommodating to those of my dogs that needed it (softer food, diapers, medication) and had great communication the entire time we were gone. 10/10 could not recommend him more.
MEGAN SMITH4 reviewsiTotal number of Google reviews MEGAN has written across all businesses on Google Maps, not just this one.
