Home inspector · New York, NY · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty91−0.9Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 20 roof inspectorsiPosition by Experts Score among all companies we track in this category. · better than 42%
5.0★★★★★1,224 Google reviews · 24 photos
98%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the company for scheduling flexibility, prompt report delivery, and clear communication during inspections. However, several low-star reviews cite significant oversights of major structural or mechanical issues, such as water leaks and gas line problems, which led to costly repairs. Some clients also reported receiving unsolicited follow-up communications regarding optional warranty services after the initial inspection was completed.
Google rating: 5.0 out of 5 from 1,224 reviews (98% five-star).
Reviews on this page: 1,224 Google reviews (865 with written comments, 2 with photos).
Owner responses: the business replied to 74% of reviews.
Most recent review: October 23, 2026.
Service: Roof Inspector serving New York, New York.
Data from Google, last updated October 27, 2026.
Score profile vs other roof inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyRoof Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gotham City Home Inspections Inc.: 96/100 on this factor. Category median: 97.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gotham City Home Inspections Inc.: 96/100 on this factor. Category median: 95.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gotham City Home Inspections Inc.: 91/100 on this factor. Category median: 99.A
91
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gotham City Home Inspections Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gotham City Home Inspections Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gotham City Home Inspections Inc.: 82/100 on this factor. Category median: 97.A
82
Bar = this company · dark tick = category median.
Star ratings
1,224 Google reviews we collected
5.0of 5
5 stars1,19698%
4 stars151%
3 stars10%
2 stars40%
1 star81%
Praise vs complaints
Phrases our text analysis found in 865 written reviews
99%praise
Praise2,04999%
Complaints181%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price626%
Reasonable1565%
Overpriced00%
Not sure29%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results56127%
Staff & attitude51525%
Speed & response34317%
Would recommend30615%
Communication24112%
Price & value563%
Honesty & trust452%
What customers talk about
We read 865 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He did a great job and sent over the report really promptly.”
“Anthony was friendly, clear, and straightforward to work with.”
“Booking process was quick, responsive and straightforward.”
“We had a delay getting into the apartment, and the inspector was patient and personable.”
“Highly recommend her if you want someone who takes the job seriously and communicates clearly”
“If you are buying a home, I cannot recommend them more!”
“Inspector was very knowledgeable and did an excellent job explaining what was being inspected and what what was determined as passing and not passing.”
“The price was also totally reasonable and competitive vs others I called to price check.”
“…were not thorough and ultimately did a very poor job that created a very expensive and potentially dangerous situation for my family.…”
“Her work genuinely shaped some of the decisions I made during the purchase and gave me a lot of confidence going into contract.”
“…uld have stated the facts—which is that this breaker has been deemed fraudulent by New Jersey court and is widely known not to be safe—there seems to…”
People customers mention
Andrew58 reviews
Tony29 reviews
Sadhya19 reviews
Inspector10 reviews
Brooklyn9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Gotham City Home Inspections Inc. for 8 kinds of job. Pick one to see what they paid and said.
Aarthi3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Anthony was friendly, clear, and straightforward to work with. He did a great job and sent over the report really promptly. I appreciated his quick turnaround and availability on short notice!
Not sure
Edward4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
We needed a last minute inspection and they found time in the schedule to do a thorough job. The report was easy to understand with pictures and every detail we were looking for including future check lists for our final walk through
C11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Tony was helpful, detail and patient and very informative and thorough. Great service
gina10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
My inspector, Duane, was professional, knowledgeable, friendly, and well-seasoned. His thorough report allowed me to make an informed decision about buying a property. Thank you. Excellent work!
Great price
Elizabeth7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Professional and friendly. Very easy experience booking and with the inspection and report.
Rohit5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Incredibly detailed and thorough. Very friendly and responsive. Quite frankly, they overperformed my expectations. The buying process is daunting enough, this inspection was incredibly helpful for us to figure out what we need to do. Thank you
Good thorough inspection. Easy to make an appointment. Quick report afterwards.
Response from the owner · a day ago
Thank you, Magdalena, for your excellent 5-star review! Gotham City Home Inspections is pleased to know you appreciated the detailed nature of our inspection, the ease of booking your appointment, and the swift delivery of your report. We are dedicated to providing a smooth and informative experience for all our clients. We truly value your feedback!
Aarthi Devanathan3 reviewsiTotal number of Google reviews Aarthi has written across all businesses on Google Maps, not just this one.
Anthony was friendly, clear, and straightforward to work with. He did a great job and sent over the report really promptly. I appreciated his quick turnaround and availability on short notice!
Price assessment: Not sure
Edward Engel4 reviewsiTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
We needed a last minute inspection and they found time in the schedule to do a thorough job. The report was easy to understand with pictures and every detail we were looking for including future check lists for our final walk through
Response from the owner · 5 days ago
Edward, thank you for your wonderful review! We are so pleased we could accommodate your urgent request and provide a comprehensive inspection. Ensuring our reports are clear, detailed, and include valuable resources like future checklists is a top priority at Gotham City Home Inspections. We appreciate you choosing us.
C H11 reviewsiTotal number of Google reviews C has written across all businesses on Google Maps, not just this one.
Tony was helpful, detail and patient and very informative and thorough. Great service
Response from the owner · 6 days ago
Thank you, C, for your excellent 5-star review! We're thrilled to know that Tony's dedication to providing a detailed, informative, and patient home inspection made such a positive impact. Ensuring comprehensive
gina pecoraro10 reviewsiTotal number of Google reviews gina has written across all businesses on Google Maps, not just this one.
My inspector, Duane, was professional, knowledgeable, friendly, and well-seasoned. His thorough report allowed me to make an informed decision about buying a property. Thank you. Excellent work!
Price assessment: Great price
Response from the owner · a week ago
Thank you, Gina, for your wonderful 5-star review! We're so pleased to hear that your Gotham City Home Inspections experience was marked by a highly professional, knowledgeable, and friendly inspector.
Elizabeth Worcester7 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Incredibly detailed and thorough. Very friendly and responsive. Quite frankly, they overperformed my expectations. The buying process is daunting enough, this inspection was incredibly helpful for us to figure out what we need to do. Thank you
Price assessment: Great price
Response from the owner · 3 weeks ago
Dear Rohit,
The team at Gotham City Home Inspections is delighted to know you found our inspection service to be so comprehensive and detailed. We're thrilled that our responsive and friendly approach exceeded your expectations, providing helpful clarity as you navigate your home purchase. Thank you for trusting Gotham City Home Inspections.
Johann Fitzpatrick7 reviewsiTotal number of Google reviews Johann has written across all businesses on Google Maps, not just this one.
Courteous, thorough, easy to schedule and work with! Cannot recommend enough!
Response from the owner · 3 weeks ago
Thank you, Johann, for your fantastic feedback! The team at Gotham City Home Inspections strives to deliver detailed inspections with professionalism and a convenient booking process. We are thrilled to know our efforts to provide a smooth and comprehensive service were appreciated. Your strong recommendation truly means a lot to us.
Alice Maggio5 reviewsiTotal number of Google reviews Alice has written across all businesses on Google Maps, not just this one.
Excellent customer service and knowledgeable helpful inspectors.
Price assessment: Reasonable price
Response from the owner · 3 weeks ago
Thank you, Alice, for your wonderful 5-star review! The team at Gotham City Home Inspections is delighted to know you appreciated our dedication to customer service. We're also pleased our inspectors could provide the knowledgeable assistance you needed.
Patrick HartmannLocal Guide · 20 reviewsiTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Inspector was very knowledgeable and did an excellent job explaining what was being inspected and what what was determined as passing and not passing.
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thank you, Patrick, for your wonderful 5-star review! We are delighted to hear that our inspector's expertise and clear explanations made your inspection experience with Gotham City Home Inspections so informative. Ensuring clients understand every aspect of their home's condition is a top priority for us. Your feedback is greatly appreciated!
