House cleaning service · Fox Lake, IL · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%77+45.2Reliability 26%73+19Value 15%100+15.2Craft & service penalty93−0.7Experts Score= 79Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 30 basement cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 24%
4.8★★★★★33 Google reviews · 22 photos
94%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Green Clean Services 4.8 out of 5 based on 33 reviews, with the owner responding to 94% of feedback. Customers frequently cite punctuality, professional communication, and fair pricing across window cleaning, carpet care, and pressure washing services. Recurring themes include attention to detail and honest advice regarding necessary repairs. One common criticism involves appointment cancellations due to missed confirmation texts and occasional rushed work leaving minor issues unaddressed.
Google rating: 4.8 out of 5 from 33 reviews (94% five-star).
Reviews on this page: 33 Google reviews (27 with written comments, 1 with photos).
Owner responses: the business replied to 94% of reviews.
Most recent review: October 11, 2026.
Service: Basement Cleaning Service serving Fox Lake, Illinois.
Data from Google, last updated October 25, 2026.
Score profile vs other basement cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Green Clean Services, IncBasement Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Green Clean Services, Inc: 77/100 on this factor. Category median: 87.B
77
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Green Clean Services, Inc: 73/100 on this factor. Category median: 81.B
73
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Green Clean Services, Inc: 93/100 on this factor. Category median: 90.A
93
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Green Clean Services, Inc: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Green Clean Services, Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 94.–
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Bar = this company · dark tick = category median.
Star ratings
33 Google reviews we collected
4.8of 5
5 stars3194%
4 stars00%
3 stars13%
2 stars00%
1 star13%
Praise vs complaints
Phrases our text analysis found in 27 written reviews
100%praise
Praise54100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price480%
Reasonable120%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1426%
Quality & results1324%
Would recommend917%
Price & value611%
Speed & response59%
Honesty & trust59%
Communication24%
What customers talk about
We read 27 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From the moment they arrived, they were professional, compassionate, hardworking, and completely nonjudgmental.”
“Anthony and team did such a great job pressure washing our house.”
“HIGHLY recommend Green Clean for all your housing services!”
“…g for a cleaning or cleanout company that is professional, thorough, reasonably priced, and genuinely cares about their customers, look no further.…”
“In and out so quick like you wouldn’t even know and it’s almost confusing the time vs cost.”
“Great and honest business they came out and told us that the vent are clean and to wait another 2 to 3 years.”
“Staff was professional and quick with great communication.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Green Clean Services, Inc for 7 kinds of job. Pick one to see what they paid and said.
Katielynn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Green Clean came and cleaned my couch and they did a phenomenal job! I was worried about it since it’s second hand but it came out like brand new!
Great priceUpholstery cleaning
MikeLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Anthony and team did such a great job pressure washing our house. Very impressed with the care he took to move the outdoor furniture and decorations. I have used his team before to clean carpets and floors and they are Pro's at customer service.
Great pricePower/pressure washing
June1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Green Clean Has been our windows for 5 years and does a
great job - Anthony is always friendly and professional.
I6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★
We scheduled a cleaning of my house in preparation for an event. We have a date and time booked and I am under impression that everything is scheduled. The company texts me for confirmation, I miss the text because I'm super busy working and getting ready for the event. They silently cancel our appointment next…
MikiLocal Guide · 30 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great and honest business they came out and told us that the vent are clean and to wait another 2 to 3 years. They only charge us to clean out the fan. This is the way business is supposed to be honest is the key to life
Reasonable price
JohnLocal Guide · 36 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great service and results. New owners of my house commented on house the carpets looked great as well as how the house smelled clean fresh. Staff was professional and quick with great communication.
Absolutely Amazing Experience! Highly Recommend!
I cannot say enough wonderful things about Green Clean Services, Inc! I have a basement room that had become completely overwhelmed with toys and belongings over the last 11 years. I had always hoped to have a garage sale, but over time, the room became so full that the thought of sorting through everything and getting it all out seemed impossible.
From the moment they arrived, they were professional, compassionate, hardworking, and completely nonjudgmental. They encouraged and motivated me every step of the way as we went through every box, bin, and bag, deciding what to keep, donate, or throw away. They made what felt like an overwhelming, impossible task feel manageable.
In just a few hours, they helped me go through the entire room, carried everything out, and loaded it all onto our trailer. Their efficiency, positive attitude, and willingness to jump right in were truly incredible!
Their pricing was unbeatable, and the entire experience was wonderful from beginning to end. They didn't just help me clean out a room; they helped me tackle something I had been struggling with for years, and I am so grateful.
I honestly could not have done this without them! If you're looking for a cleaning or cleanout company that is professional, thorough, reasonably priced, and genuinely cares about their customers, look no further. I recommend them wholeheartedly!
Thank you for making such an overwhelming job feel possible and for treating me with such kindness and understanding. You are truly amazing!
Price assessment: Great price
Services: Service not listed
Response from the owner · a week ago
Rose, thank you for such a heartfelt review. We love what we do and it’s because of clients like you! We are so happy that you’re happy!
Katielynn 031 reviewiTotal number of Google reviews Katielynn has written across all businesses on Google Maps, not just this one.
Anthony and team did such a great job pressure washing our house. Very impressed with the care he took to move the outdoor furniture and decorations. I have used his team before to clean carpets and floors and they are Pro's at customer service.
Price assessment: Great price
Services: Power/pressure washing
Response from the owner · 2 months ago
Thank you Mike! We appreciate you, and thank you for the review!
June Pienschke1 reviewiTotal number of Google reviews June has written across all businesses on Google Maps, not just this one.
We scheduled a cleaning of my house in preparation for an event. We have a date and time booked and I am under impression that everything is scheduled. The company texts me for confirmation, I miss the text because I'm super busy working and getting ready for the event. They silently cancel our appointment next morning. All they needed to do is call me. Just be aware they can cancel on you when you need them the most.
Response from the owner · 11 months ago
we tried confirming with you and never received a response. Yes we did take you off the calendar to clean. we always need confirmation of the date and time.
Miki MomirovicLocal Guide · 30 reviewsiTotal number of Google reviews Miki has written across all businesses on Google Maps, not just this one.
Great and honest business they came out and told us that the vent are clean and to wait another 2 to 3 years. They only charge us to clean out the fan. This is the way business is supposed to be honest is the key to life
Price assessment: Reasonable price
Cassandra Bockman8 reviewsiTotal number of Google reviews Cassandra has written across all businesses on Google Maps, not just this one.
This company has been servicing my parents home for years. My mom passed away this last year and when spring came along, I knew we were behind on her window cleaning service. So I asked my dad and he passed along the number to “her green clean guy”. I called, gave the address and the first thing that came out of his mouth was “I was so sorry to hear about the loss of your mother, she was a wonderful person”. Basically saying his sincerest condolences. I was stunned. My mom has always raved about this company so I am going to carry that on for her. Aside from the personal level that’s clearly evident. They do a fantastic job. Seamless. In and out so quick like you wouldn’t even know and it’s almost confusing the time vs cost. Green Clean should be charging double for being that quick and efficient. I live in Cook County so I can tell you this service is a steal at this price!!
I plan on referring you to all my clients and everyone I know. Thank you, Green Clean. I will Always support and have your back! 💚
Price assessment: Great price
Services: Interior & exterior window cleaning
Response from the owner · a year ago
Thank you Cassandra! This means a lot to us. We appreciated your mom’s loyalty and support for our business. We look forward to working with you! Thanks again for your kindness…Anthony and Lea
John Elbers IILocal Guide · 36 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Great service and results. New owners of my house commented on house the carpets looked great as well as how the house smelled clean fresh. Staff was professional and quick with great communication.
Response from the owner · a year ago
thank you so much for the review
Christina Elbers1 reviewiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
The technician came to my home and he was respectful, pleasant and knowledgeable. Everything came out wonderful. I would recommend over and over again.
Response from the owner · a year ago
thank you you for the great review
Redbird4LifeLocal Guide · 65 reviewsiTotal number of Google reviews Redbird4Life has written across all businesses on Google Maps, not just this one.
They left an interior window pane streaked with dirt.
Also, there was confusion over a screen that would not snap back into place. (A different service provider came out the next day and put the screen back in place in under 5 minutes.)
They offered to return to fix these problems; however, they could have taken a moment to check their work before leaving. The job seemed rushed. Would not hire them again.
Response from the owner · a year ago
We wanted to come back and fix anything you were not happy with. The screen was in bad shape when we arrived. I didn’t want to make it worse. We have been doing window cleaning for 15 years and will always make it right. Sorry you didn’t allow us to stand by our work.
