Green Lake Service Center logo

Green Lake Service Center

Auto repair shop · Fox Lake, WI · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%55+7.8Replies to reviews 7%22+1.6Craft & service penalty72−2.8Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#627 of 809 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 23%
4.8 ★★★★★ 83 Google reviews · 5 photos
92%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Green Lake Service Center at a glance

Google reviewers rate the Fox Lake auto repair shop 4.8 out of 5 based on 83 reviews. Customers frequently cite punctual service, fair pricing, and effective communication for issues ranging from tire repairs to brake line failures. Recurring themes include staff willingness to accommodate urgent requests and honest diagnostic practices. However, a minority of low-star reviews criticize high labor rates and suggest that some diagnostic conclusions were inaccurate compared to other local shops.

  • Google rating: 4.8 out of 5 from 83 reviews (92% five-star).
  • Reviews on this page: 83 Google reviews (53 with written comments, 1 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Auto Repair Shop serving Fox Lake, Wisconsin.

Data from Google, last updated October 28, 2026.

Score profile vs other auto repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction88Reliability87Craft & service72Value55Momentum100Replies to reviews22Satisfaction: 88 (median 87)Reliability: 87 (median 85)Craft & service: 72 (median 99)Value: 55 (median 100)Momentum: 100 (median 100)Replies to reviews: 22 (median 58)
Green Lake Service CenterAuto Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Green Lake Service Center: 88/100 on this factor. Category median: 87.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Green Lake Service Center: 87/100 on this factor. Category median: 85.A
87
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Green Lake Service Center: 72/100 on this factor. Category median: 99.B
72
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Green Lake Service Center: 55/100 on this factor. Category median: 100.C
55
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Green Lake Service Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Green Lake Service Center: 22/100 on this factor. Category median: 58.D
22

Bar = this company · dark tick = category median.

Star ratings

83 Google reviews we collected

  • 5 stars7692%
  • 4 stars45%
  • 3 stars00%
  • 2 stars22%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 53 written reviews

  • Praise8198%
  • Complaints22%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price240%
  • Reasonable120%
  • Overpriced00%
  • Not sure240%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1923%
  • Price & value1720%
  • Speed & response1214%
  • Honesty & trust1214%
  • Would recommend1012%
  • Quality & results911%
  • Communication45%

What customers talk about

We read 53 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Greg was very helpful in getting us the best tires for our vehicles, as well as squeezing us in their schedule in spite of being very busy already!”
  • “GLSC ordered the parts from Chevrolet and installed them for a reasonable labor charge.”
  • “All fixed, at a reasonable cost, in a timely manner while I & my 4 yr old granddaughter waited.”
  • “When I call with a concern, like a warning light for a tire, I can trust that Greg will say, "bring it on in & ill check it".”
  • “Most definitely recommend going here for your car or trucks needs!”
  • “I can't say enough about the great service I can depend on from Greg & his crew.”
  • “This has to be one of the most honest and easy to talk to mechanics I've ever dealt with.”

People customers mention

  • Greg 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Green Lake Service Center for 5 kinds of job. Pick one to see what they paid and said.

Recent reviews

Reuben5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Greg was very helpful in getting us the best tires for our vehicles, as well as squeezing us in their schedule in spite of being very busy already!

TiresGeneral repairs & maintenance
KrisannLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Greg was great and provided the help when I needed it the most. Totally recommend this business!!

Not sureService not listed
PatrickLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Green Lake Service Center saved our vacation this year. My wife and I were driving to Green Lake from St. Louis for a week when our Chevy Malibu ran over something on Highway A just south of town. Whatever it was, probably a piece of metal, it hit the underside of the car twice with a loud noise each time. I was…

KentLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My wife and I were heading up to Green Lake to meet friends for a few days. Towing our boat behind my 4Runner just fine until we had to brake hard when traffic backed up at the Sun Prairie exit. Every time we broke or accelerated after that we heard this loud clank clank. We called Green Lake Marine and they…

Reasonable priceBrakes
WendyLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

This is a new post.. 12/25 I can't say enough about the great service I can depend on from Greg & his crew. When I call with a concern, like a warning light for a tire, I can trust that Greg will say, "bring it on in & ill check it". At 72 yrs old, this peace of mind is priceless The staff is very pleasant. I am…

Great priceTires
SaraLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I give this repair shop 10 Stars if I could.... Greg strives on customer service and takes care of his clients as if these vehicles were his own... I grew up with him and known him many many years... If you're looking for genuine honest service technician this fella is the guy to go to.. I am so extremely happy with…

Great priceBrakes

Photos

Customer reviews

4.8 ★★★★★ 83 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Reuben Miller5 reviewsTotal number of Google reviews Reuben has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Greg was very helpful in getting us the best tires for our vehicles, as well as squeezing us in their schedule in spite of being very busy already!

  • Services: Tires, General repairs & maintenance
Krisann KoplitzLocal Guide · 25 reviewsTotal number of Google reviews Krisann has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Greg was great and provided the help when I needed it the most. Totally recommend this business!!

  • Price assessment: Not sure
  • Services: Service not listed
Patrick DeatonLocal Guide · 19 reviewsTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Green Lake Service Center saved our vacation this year. My wife and I were driving to Green Lake from St. Louis for a week when our Chevy Malibu ran over something on Highway A just south of town. Whatever it was, probably a piece of metal, it hit the underside of the car twice with a loud noise each time. I was surprised we could continue driving. When we arrived in Green Lake, my wife's cousin suggested we take the car to GLSC for an inspection. Good thing we did because the inspection revealed damage to a torque strut that held the transmission in place. GLSC ordered the parts from Chevrolet and installed them for a reasonable labor charge. The service manager showed us the broken and damaged parts that had been replaced. We drove home to St. Louis without any car trouble.

Kent EbersoldLocal Guide · 15 reviewsTotal number of Google reviews Kent has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My wife and I were heading up to Green Lake to meet friends for a few days. Towing our boat behind my 4Runner just fine until we had to brake hard when traffic backed up at the Sun Prairie exit. Every time we broke or accelerated after that we heard this loud clank clank. We called Green Lake Marine and they recommended I take it to the service center and talk to Mark. Ended up my brake lines had broken and I had no trailer brakes. We were able to leave the trailer and he had everything fixed in time so we could return home on schedule, safe and sound. The Service Center crew members are so nice and they took care of us in the absolute best way imaginable. Can't thank them enough. If there were 10 Stars they deserve it!!!

  • Price assessment: Reasonable price
  • Services: Brakes
Dallas Lewallen4 reviewsTotal number of Google reviews Dallas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Honest and reliable service. Fair pricing on repairs. "Great" communication.

Wendy MarkelLocal Guide · 82 reviewsTotal number of Google reviews Wendy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is a new post.. 12/25 I can't say enough about the great service I can depend on from Greg & his crew. When I call with a concern, like a warning light for a tire, I can trust that Greg will say, "bring it on in & ill check it". At 72 yrs old, this peace of mind is priceless The staff is very pleasant. I am very pleased with their service. I thought I had a brake problem & was not looking forward to the expense of repair. But, they found a little pin that was rubbing on something that was making the noise. And, in the meantime, found a nail in one tire. All fixed, at a reasonable cost, in a timely manner while I & my 4 yr old granddaughter waited.

  • Price assessment: Great price
  • Services: Tires
Sara AdamskiLocal Guide · 20 reviewsTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I give this repair shop 10 Stars if I could.... Greg strives on customer service and takes care of his clients as if these vehicles were his own... I grew up with him and known him many many years... If you're looking for genuine honest service technician this fella is the guy to go to.. I am so extremely happy with the service that was provided on my vehicle! Thank you Greg you are a lifesaver for my trip!

  • Price assessment: Great price
  • Services: Brakes
lee petersLocal Guide · 12 reviewsTotal number of Google reviews lee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys are very professional, prompt and courteous, above all they know what they are doing. Highly, Highly, recommend them. Worry free vehicle repairs 👍.

Mike Anderson3 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good + Fair = Great Good service, provided at a fair price, equals a great experience!

Dan Fischer3 reviewsTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Got us in and A/C fixed next day during a holiday week, fast, friendly, and good

Green Lake Service Center on Google Maps →

Business details