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Greenstar Tree

Tree service · Boston, MA · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 24 bush trimming servicesPosition by Experts Score among all companies we track in this category. · better than 91%
5.0 ★★★★★ 66 Google reviews · 20 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
27%reviews answered by the owner
Oct 2026latest review

Greenstar Tree at a glance

Customers consistently praise Greenstar Tree for professional communication, punctuality, and competitive pricing. Reviewers highlight the team's expertise in pruning, removal, and storm damage repair, noting their attention to detail and thorough cleanup. The company is described as responsive and reliable, with clients appreciating honest assessments that often preserve healthy trees. No recurring criticisms appear in the provided excerpts, which uniformly report positive experiences with the service quality and staff conduct.

  • Google rating: 5.0 out of 5 from 66 reviews (100% five-star).
  • Reviews on this page: 66 Google reviews (59 with written comments, 2 with photos).
  • Owner responses: the business replied to 27% of reviews.
  • Most recent review: October 15, 2026.
  • Service: Bush Trimming Service serving Boston, Massachusetts.

Data from Google, last updated November 2, 2026.

Score profile vs other bush trimming services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability97Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 99 (median 95)Reliability: 97 (median 95)Craft & service: 99 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)
Greenstar TreeBush Trimming Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Greenstar Tree: 99/100 on this factor. Category median: 95.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Greenstar Tree: 97/100 on this factor. Category median: 95.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Greenstar Tree: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Greenstar Tree: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Greenstar Tree: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 46.–
–

Bar = this company · dark tick = category median.

Star ratings

66 Google reviews we collected

  • 5 stars66100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 59 written reviews

  • Praise139100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price350%
  • Reasonable350%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results3424%
  • Would recommend2921%
  • Staff & attitude2619%
  • Speed & response2216%
  • Price & value1511%
  • Honesty & trust75%
  • Communication64%

What customers talk about

We read 59 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The Greenstar team did a great job repairing and treating a tree in our yard.”
  • “Will use them again - love that they are so local to me.”
  • “pleasant, considerate of client needs, and attentive to details.”
  • “They came back with competitive prices for both jobs and were able to the work quickly.”
  • “He was professional, efficient, and very reasonably priced.”
  • “I highly recommend their services to anyone in need of reliable tree work.”
  • “Noah was able to explain exactly what was needed for the property and what would be done to best meet our needs while preserving the trees.”

People customers mention

  • Ben 10 reviews
  • Dushku 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Greenstar Tree for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

Nivdarla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Our overall experience was great. Noah was able to explain exactly what was needed for the property and what would be done to best meet our needs while preserving the trees. He and Will were very professional and friendly. I highly recommend GreenStar Tree services.

Great price
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Ben and Team did a great job for me. I had a fallen tree from the recent Noreaster which I needed to be removed. I asked them to quote a full pruning on my black walnut tree as well. They came back with competitive prices for both jobs and were able to the work quickly. The crew is excellent...pleasant, considerate…

Reasonable price
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

The Greenstar team did a great job repairing and treating a tree in our yard. They were efficient, very competent, and professional in every way. I would highly recommend them for any tree project.

Great price
Nancy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional and thoughtful. Ben considered our feelings when he was pruning and checked with us often to make sure we were happy with his progress. He did a great job

Reasonable price
Jeffrey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ben was great about listening what our needs were with our tree and taking the time to lay out his plan for us. He also spent time to make sure we were pleased with the work, which we were. At the end, his colleague Will showed up and left the area spotless. It's sometimes tough to find people to show up int he city…

Reasonable price
Rob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ben and his team are extremely knowledgeable, professional and operate in a safe and responsible manner. Would highly recommend!

Photos

Customer reviews

5.0 ★★★★★ 66 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Nivdarla A4 reviewsTotal number of Google reviews Nivdarla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our overall experience was great. Noah was able to explain exactly what was needed for the property and what would be done to best meet our needs while preserving the trees. He and Will were very professional and friendly. I highly recommend GreenStar Tree services.

  • Price assessment: Great price
Jim Stamegna2 reviewsTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ben and Team did a great job for me. I had a fallen tree from the recent Noreaster which I needed to be removed. I asked them to quote a full pruning on my black walnut tree as well. They came back with competitive prices for both jobs and were able to the work quickly. The crew is excellent...pleasant, considerate of client needs, and attentive to details. Will use them again - love that they are so local to me.

  • Price assessment: Reasonable price
Response from the owner · 2 weeks ago

Thanks so much Jim. Yeah I love that Black Walnut tree, I've been looking at it for years!! It came out nice!

Kevin Barrett1 reviewTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Greenstar team did a great job repairing and treating a tree in our yard. They were efficient, very competent, and professional in every way. I would highly recommend them for any tree project.

  • Price assessment: Great price
Nancy Seglin5 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and thoughtful. Ben considered our feelings when he was pruning and checked with us often to make sure we were happy with his progress. He did a great job

  • Price assessment: Reasonable price
Jeffrey Seglin6 reviewsTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ben was great about listening what our needs were with our tree and taking the time to lay out his plan for us. He also spent time to make sure we were pleased with the work, which we were. At the end, his colleague Will showed up and left the area spotless. It's sometimes tough to find people to show up int he city where parking can be a challenge, but Ben made it work.

  • Price assessment: Reasonable price
Rob Oteri6 reviewsTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ben and his team are extremely knowledgeable, professional and operate in a safe and responsible manner. Would highly recommend!

Response from the owner · a month ago

Rob, thank you so much for taking the time to share your fantastic experience with Greenstar Tree! We're absolutely thrilled to hear that Ben and the team provided you with knowledgeable, professional, and responsible service. Knowing that you would highly recommend us truly makes our day and reinforces our commitment to excellent tree service in Jamaica Plain. We look forward to helping you again soon!

Valeriy Karelin6 reviewsTotal number of Google reviews Valeriy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ben and Noah done a great work, from beginning of the project thru permitting and execution to the final cleaning. Absolutely flawless. Highly recommended company

Response from the owner · a month ago

👍 Thank you Val. Call us anytime.

Patrick Hunter3 reviewsTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have used Greenstar twice for work at my condominium property. Ben is an expert in his field and performs high quality work. Both jobs that he has performed have exceeded expectations, and I would highly recommend this local business.

Response from the owner · 2 months ago

Patrick, thank you so much for sharing your fantastic experience with Greenstar Tree! We're absolutely thrilled to hear that Ben’s expertise and the high quality of his work on your condominium property have exceeded your expectations not once, but twice. It’s wonderful to know we're a local business you highly recommend. We pride ourselves on delivering exceptional tree service, and your feedback truly brightens our day. We look forward to assisting you again whenever you need our expert tree care!

A MLocal Guide · 15 reviewsTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ben is a great guy. Gave us some great advice for our trees! Seems to have a lot of experience! I would definitely recommend!

  • Price assessment: Great price
Response from the owner · 2 months ago

Thank you so much, A M, for your wonderful review of Greenstar Tree! We're absolutely thrilled to hear that Ben provided you with such great advice for your trees and that you appreciate his experience. It's always rewarding to know our team's expertise makes a real difference for our customers. We pride ourselves on offering knowledgeable guidance and excellent tree service. We look forward to helping you again with any future tree care needs!

Jeffrey Ferrara1 reviewTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ben and Will went above and beyond what I expected! Living in south boston i thought it was gonna be impossible to prune the tree in the back of my property due to the closed in nature of my house. It was amazing to see what they could do and how they managed to accomplish so much within such a confined area. I would give Greenstar tree 10 stars if possible and will be recommending them to all my neighbors here in southie! Thanks again Ben!

Response from the owner · 3 months ago

Jeffrey, thank you so much for sharing your wonderful experience with Greenstar Tree! We are absolutely thrilled to hear that Ben and Will went above and beyond for you. It's fantastic that they were able to accomplish so much with your tree pruning in such a confined space – that's a testament to our team's expertise in challenging situations. We truly appreciate you highlighting their amazing work and your intention to recommend us to your Southie neighbors. We look forward to helping you again soon with any of your tree service needs!

Greenstar Tree on Google Maps →

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