Auto body shop · Fairfield, CA · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 100 car detailing servicesiPosition by Experts Score among all companies we track in this category. · better than 77%
5.0★★★★★117 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Grizzly Auto Body (Suisun City/Fairfield) at a glance
Customers consistently praise the shop for professional communication, efficient insurance coordination, and high-quality collision repair, including accurate paint matching on older vehicles. Reviewers highlight the team's friendliness, transparency in pricing, and ability to handle work in a timely manner. The business maintains a perfect five-star rating based on 117 reviews, with the owner responding to 32 percent of the feedback. No significant recurring criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 117 reviews (99% five-star).
Reviews on this page: 117 Google reviews (109 with written comments, 20 with photos).
Owner responses: the business replied to 32% of reviews.
Most recent review: October 27, 2026.
Service: Car Detailing Service serving Fairfield, California.
Data from Google, last updated October 29, 2026.
Score profile vs other car detailing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
This companyCar Detailing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grizzly Auto Body (Suisun City/Fairfield): 99/100 on this factor. Category median: 96.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grizzly Auto Body (Suisun City/Fairfield): 99/100 on this factor. Category median: 96.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grizzly Auto Body (Suisun City/Fairfield): 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grizzly Auto Body (Suisun City/Fairfield): 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grizzly Auto Body (Suisun City/Fairfield): 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.
Star ratings
117 Google reviews we collected
5.0of 5
5 stars11699%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 109 written reviews
98%praise
Praise19398%
Complaints32%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1959%
Reasonable1341%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results5126%
Staff & attitude4422%
Would recommend3819%
Speed & response2211%
Communication168%
Price & value158%
Honesty & trust105%
What customers talk about
We read 109 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Communication was top-notch; they worked with my auto insurance seamlessly, and assured everything involving the collision was addressed.”
“This my second experience with this shop and I just picked my Range Rover that I damaged when backing up in my garage.”
“…body 1984 GMC Caballeros tailgate, I would recommend the guys who are friendly, Very knowledgeable, and all-around good guys who do terrific jobs, I w…”
“I highly recommend Grizzly to anyone involved in a collision, or needing any auto body work minor or major, these are your guys!”
“…ecommend these guys and believe they are the best in town, They did a fast and thorough job, and they take a personal vested interest in your satisfac…”
“Ariel walked me through the process from start to finish and I couldnt have been more pleased with the customer service.”
“I was given a reasonable price which I hope my son can afford it.”
“Very efficient and honest, won’t hesitate to recommend.”
People customers mention
Ariel12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Grizzly Auto Body (Suisun City/Fairfield) for 2 kinds of job. Pick one to see what they paid and said.
Mmatthew1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Huge s/o to Grizzly Auto Body for the services they provided for me. I took my car in for collision repair due to damages from hitting road debris. Ariel walked me through the process from start to finish and I couldnt have been more pleased with the customer service. Communication was top-notch; they worked with my…
PaintingBody & Trim
BBuddha1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The guys at Grizzly did a terrific job painting my G body 1984 GMC Caballeros tailgate, I would recommend the guys who are friendly, Very knowledgeable, and all-around good guys who do terrific jobs, I will recommend these guys and believe they are the best in town, They did a fast and thorough job, and they take a…
Great pricePainting
NNoelle1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Thank you for my car it looks Great I will highly recommend refer grizzly auto Body to family friends etc
Great pricePaintingBody & Trim
TTarang1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Went in to get an estimate on repairs for my Honda Civic, the owner Ariel took care of me and was very professional and knowledgeable about what needed to be done to get my car back to looking excellent. Highly recommend Grizzly Auto Body for all your bodyshop repairs!
Great pricePaintingBody & Trim
JJ.Local Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I highly recommend Grizzle Auto! Their service was professional, knowledgeable, and exceeded our expectations. From start to finish, they treated us with respect, communicated clearly, and made sure everything was taken care of properly.
We were extremely pleased with the quality of their work and the overall…
LLarry2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I went in for a paint estimate for my 92 Acura integra. I was given a reasonable price which I hope my son can afford it. When I went in for an estimate my car died out and they help me start my car.
Huge s/o to Grizzly Auto Body for the services they provided for me. I took my car in for collision repair due to damages from hitting road debris. Ariel walked me through the process from start to finish and I couldnt have been more pleased with the customer service. Communication was top-notch; they worked with my auto insurance seamlessly, and assured everything involving the collision was addressed. Upon receiving my car for pickup, the paint match was flawless, panels were perfectly lined up, as if nothing ever happened. All the 5-star reviews are spot on, and I won’t hesitate to return to get work done in the future. I highly recommend Grizzly to anyone involved in a collision, or needing any auto body work minor or major, these are your guys!
Services: Painting, Body & Trim
Response from the owner · a day ago
Matthew, thank you for the fantastic review and for trusting Grizzly Auto Body with your repair. We are thrilled Ariel and the team were able to guide you through the process and deliver a flawless paint match and panel alignment. Great communication with your insurer is something we work hard to provide, and we appreciate you highlighting that. We look forward to helping you again in the future and thank you for recommending us.
B
Buddha Skoot1 reviewiTotal number of Google reviews Buddha has written across all businesses on Google Maps, not just this one.
The guys at Grizzly did a terrific job painting my G body 1984 GMC Caballeros tailgate, I would recommend the guys who are friendly, Very knowledgeable, and all-around good guys who do terrific jobs, I will recommend these guys and believe they are the best in town, They did a fast and thorough job, and they take a personal vested interest in your satisfaction. Rodney “Buddha” Cherry, They receive a five star review from me
Price assessment: Great price
Services: Painting
Response from the owner · a week ago
Thank you so much Rodney "Buddha" Cherry for the five-star review and for recommending us. We are thrilled the tailgate turned out great and that our team was friendly, knowledgeable, and thorough. Your recognition of our commitment to your satisfaction means a lot to us. We look forward to helping with any future projects.
D
Daniel Loya1 reviewiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Thank you for my car it looks Great I will highly recommend refer grizzly auto Body to family friends etc
Price assessment: Great price
Services: Painting, Body & Trim
Response from the owner · 4 weeks ago
Thank you, Noelle, we are so glad your car looks great. We really appreciate you recommending Grizzly Auto Body to family and friends. Referrals mean a lot to our team. We look forward to helping you again in the future.
T
Tarang M1 reviewiTotal number of Google reviews Tarang has written across all businesses on Google Maps, not just this one.
Went in to get an estimate on repairs for my Honda Civic, the owner Ariel took care of me and was very professional and knowledgeable about what needed to be done to get my car back to looking excellent. Highly recommend Grizzly Auto Body for all your bodyshop repairs!
Price assessment: Great price
Services: Painting, Body & Trim
Response from the owner · a month ago
Tarang, thank you for your kind review and recommendation. I'm glad Ariel and the team could provide a professional, knowledgeable estimate and get your Civic looking excellent again. We appreciate you trusting Grizzly Auto Body with your repairs and look forward to helping you in the future.
J
J. Sr. LopesLocal Guide · 10 reviewsiTotal number of Google reviews J. has written across all businesses on Google Maps, not just this one.
I highly recommend Grizzle Auto! Their service was professional, knowledgeable, and exceeded our expectations. From start to finish, they treated us with respect, communicated clearly, and made sure everything was taken care of properly.
We were extremely pleased with the quality of their work and the overall experience. It’s great to find a business that takes pride in what they do and truly cares about their customers.
Thank you to the entire Grizzle Auto team for the excellent service. We’re very happy with the results and will definitely be coming back in the future!
Response from the owner · a month ago
Thank you, J. Sr. Lopes, for the wonderful review and recommendation. We are thrilled our team provided professional, respectful service and that you were pleased with the results. We appreciate you recognizing our commitment to quality and clear communication, and we look forward to serving you again.
L
Larry Honorio2 reviewsiTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
I went in for a paint estimate for my 92 Acura integra. I was given a reasonable price which I hope my son can afford it. When I went in for an estimate my car died out and they help me start my car.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 2 months ago
Thank you for the 5-star review, Larry. We're glad we could provide a fair estimate for your '92 Acura Integra and help get your car started when it died. We hope the price works out for your son, and we're here to help if you decide to proceed with the paint job or need any other assistance. Safe travels.
J
Justin David Marquez6 reviewsiTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
they worked on my car multiple times and they're the only body shop i can recommend
Price assessment: Great price
Services: Painting, Body & Trim
Response from the owner · 2 months ago
Justin, thank you for trusting us with your car multiple times and for the recommendation. We’re thrilled to hear you’re satisfied with our work. We’ll keep working hard to earn that trust every time. If you need anything in the future, please reach out.
K
K R1 reviewiTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
I’ve had nothing but great experiences with Grizzly team! They are a family owned business and expectations have been met multiple times and have felt very welcomed each time I came there! I have always been worried about who I could trust with my cars being that they have individual colors from BMW factory and upon bringing it to them the process was always super easy. They even took on the challenge of painting my engine bay which most shops would not due to the engine being in the car and at that point they won my business. They provide excellent customer service and thorough explanations of everything including updates and timely finish dates! Each time I had work done (paint) they matched the color spot on!!!! I highly recommend them to anyone who’s looking for auto body/paint work. They are all a great team especially them being brothers the chemistry is 👊🏻 . They even went out their way to send me DoorDash breakfast for sending a referral 🤣. Again appreciate the work fam! Looking forward to the next one.
Price assessment: Great price
Services: Painting
L
Lorraine Comerford1 reviewiTotal number of Google reviews Lorraine has written across all businesses on Google Maps, not just this one.
Excellent service with this auto body shop! They were super friendly and helpful, and they did an amazing job fixing my car. They got everything taken care of quickly and my car looks great again. I really appreciate how easy they made the whole process too. I would definitely recommend them to anyone needing body work done on their car!
