Haircutter in the Meadow logo

Haircutter in the Meadow

Hairdresser · Secaucus, NJ · reviewed since 2011

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%65+35.5Reliability 24%56+13.6Value 14%44+6.2Replies to reviews 7%97+6.9Craft & service penalty83−1.7Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#98 of 101 hair salonsPosition by Experts Score among all companies we track in this category. · better than 3%
4.6 ★★★★★ 284 Google reviews · 24 photos
85%five-star reviews
4.69★last 12 monthsAverage stars on reviews from the last 12 months only.
5.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
97%reviews answered by the owner
$61typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Haircutter in the Meadow at a glance

Google reviewers rate the salon 4.6 out of 5 based on 284 reviews, with the owner responding to 97% of feedback. Customers frequently praise the quality of haircuts, highlights, and manicures, noting reasonable pricing, punctual service, and attentive staff who listen to client preferences. However, several low-star reviews criticize management for poor communication, scheduling errors, and hostile interactions regarding appointment changes or cancellations.

  • Google rating: 4.6 out of 5 from 284 reviews (85% five-star).
  • Reviews on this page: 284 Google reviews (212 with written comments, 25 with photos).
  • Owner responses: the business replied to 97% of reviews.
  • Most recent review: October 25, 2026.
  • Service: Hair Salon serving Secaucus, New Jersey.

Data from Google, last updated October 28, 2026.

Score profile vs other hair salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

Satisfaction65Reliability56Craft & service83Value44Momentum100Replies to reviews97Satisfaction: 65 (median 88)Reliability: 56 (median 84)Craft & service: 83 (median 98)Value: 44 (median 97)Momentum: 100 (median 100)Replies to reviews: 97 (median 47)
Haircutter in the MeadowHair Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Haircutter in the Meadow: 65/100 on this factor. Category median: 88.B
65
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Haircutter in the Meadow: 56/100 on this factor. Category median: 84.C
56
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Haircutter in the Meadow: 83/100 on this factor. Category median: 98.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Haircutter in the Meadow: 44/100 on this factor. Category median: 97.C
44
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Haircutter in the Meadow: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Haircutter in the Meadow: 97/100 on this factor. Category median: 47.A
97

Bar = this company · dark tick = category median.

Star ratings

284 Google reviews we collected

  • 5 stars24085%
  • 4 stars186%
  • 3 stars31%
  • 2 stars52%
  • 1 star186%

Praise vs complaints

Phrases our text analysis found in 212 written reviews

  • Praise21987%
  • Complaints3313%

Price

What customers reported paying

$61+4% vs typical hair salons

Middle half of what 76 customers paid ($32–$99) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6927%
  • Quality & results5823%
  • Would recommend5522%
  • Price & value2510%
  • Honesty & trust208%
  • Speed & response166%
  • Communication94%

What customers talk about

We read 212 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She’s so kind, professional, & easy to talk to, which made the whole experience even better.”
    “With really bad attitude and hang out the phone directly so nice and friendly.”
  • “I’ve been getting my hair cut here for over 20 years now, great staff and great service, A+++”
    “They did a horrible job at the first blowout, leaving the hair frizzy and unkept.”
  • “If you’re looking for a talented hairstylist who genuinely cares about her clients, I highly recommend Sachiko.”
    “I don’t usually put bad reviews but stay away from this place.”
  • “The place is reasonably priced for the service you get.”
    “They also overcharged the first blowout to $25 more than the original price for no reason.”
  • “…warm and welcomingx If you’re looking for talented professionals who genuinely care about their clients, I highly recommend asking for them!…”
  • “Someone that is there for you not to just earn a quick buck .”
    “This salon charges a no show fee but does not hold up their end of the bargain”
  • “Monica did an amazing job with my hair, she really listened to what I wanted & made sure every detail came out perfect.”

People customers mention

  • Sachiko 25 reviews
  • Shivana 12 reviews
  • Rob 8 reviews
  • Niko 7 reviews
  • Monica 6 reviews
  • Japanese 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Haircutter in the Meadow for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Dellie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

It’s always awesome being welcomed by Elvis at this soho chic vibing hair salon. Sachiko is my to go to beautician for all my hair care needs. She has a sophistication that I trust. I look forward to going to her & I know my hair care needs are in excellent hands.

Paid $200+Hair coloringKeratin treatments
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Shivana does an excellent job every single time I come in. Can’t recommend enough!!

Paid $20–40Haircut
aeshnaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I always had a good experience at this salon. The service providers are very professional and kind. They take really good care of their clients and make sure they cater to their needs. I have moved to a different city now but would love to visit again whenever I get a chance. Thanks so much haircutters!

Paid $60–80Haircut
AbbasLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent service at Haircutter in the Meadow. The staff are highly skilled, attentive, and professional. The salon is clean, well-maintained, and very welcoming. I’m extremely satisfied with the results and would highly recommend them for quality grooming.

Paid $40–60Shampoo & conditioningHaircut
Abhishek4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a great experience at this salon and would definitely recommend it to others. The hairdresser took the time to understand what I was looking for and gave thoughtful suggestions about the hairstyle that would suit me best. The final result turned out really nice and exactly what I was hoping for. One thing I…

Paid $20–40Haircut
Ramesh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

I had a great experience there - I get my desired style at an affordable rate with no delays.

Paid $1–20

Photos

Customer reviews

4.6 ★★★★★ 284 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Sajeda Mokbel6 reviewsTotal number of Google reviews Sajeda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I don’t usually put bad reviews but stay away from this place. I had a wedding to attend at 6pm and booked two blowouts that were supposed to be at 2:30 and 3:00. The hair stylist took too long with the first blowout, and someone else booked something so they decided not to do my blowout. They did a horrible job at the first blowout, leaving the hair frizzy and unkept. DO NOT book this place. They also overcharged the first blowout to $25 more than the original price for no reason.

Response from the owner · Edited 21 minutes ago

⭐️⭐️⭐️⭐️⭐️ is what 99.5% of reviewers give: www.haircutterinthemeadow.com * Ms. Mokbel, thank you for your feedback, but it's not what happened at all, and we want to set the record straight. You booked appts for yourself and your sister, knowing you had a wedding, and arrived almost an hour late. Our next client had an existing appointment and waited 20 minutes because of the delay. He was very understanding, thankfully and we offered to take you after him. In the end, only your sister was served, and we have time-stamped video of her service, she was very happy at completion. You called to complain after leaving that we "took very little time, why were you upcharged," a direct contradiction to your lie above that we took "too long." Blowouts start at $40 for standard length and thickness, her's (very long & thick), we charged $60, actually a very generous upcharge, as we sympathized that we weren't able to mitigate your own time-management debacle. No one else was available at that time to mitigate the problem that your excessive lateness caused. The $25 overcharge you describe isn't accurate either. The difference was $20. Your pricing was standard. On a side note, is engineering not working out very well for you? All this over pocket change? Your unwarranted lies and slander attempts seem so feckless, flailing and sub-par. Who needs a client like you? cheap and can't be on time for apppintments, by an hour? I have your address, you're from this area and you don't have your own go to salon for formal events? It's because no one wants you. I've seen it before.

Shuai Liu2 reviewsTotal number of Google reviews Shuai has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Crazy owner, cancelled the appointment agreed to pay him the non-showing cost. With really bad attitude and hang out the phone directly so nice and friendly.

Response from the owner · Edited a day ago

⭐️⭐️⭐️⭐️⭐️ is what 99.5% of reviewers give: www.haircutterinthemeadow.com * Call me "CRAZY" but here are the facts: While speaking with Mr. Liu upon his call to cancel, I expressed discontent with internet latency on my end. Lost in translation, Mr. Liu misconstrued that my discontent was associated with his late cancellation, I guess? Despite Mr. Liu's claim of willingness to comply with the unavoidable policy required to reinstate online booking privileges, at no time was he interested in doing so, and at no time was I unfriendly about that fact. The reason we have policies in the first place is to avoid biased treatment and to manage situations like this fairly, as clients are always welcome to walk in. Lastly, unlike the era I grew up in, and in order to deal with what appears to be a progressive degradation of voice communication, be it language, social skills, cultural heterogeneity, bandwidth or the like, we will soon be moving all voice calls to agentic AI, capable of assisting clients in any language, including Mandarin, so moments like this won't continue getting lost in translation going forward.

Ashley Johnson11 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The hairstylists here are phenomenal and prices are reasonable, but the salon manager Rob is insufferable and exhibits poor customer service skills. I booked an appointment with a stylist I had seen before since she has knowledge of my cut and color and was not notified that I was rescheduled with another stylist until after I arrived. In speaking with Rob, he angerly defended the decision not to notify me prior to arrival, belittled me for wanting to stay with the same stylist, and was unable to offer any accomodation for the mistake. This salon charges a no show fee but does not hold up their end of the bargain

Response from the owner · Edited a day ago

⭐️⭐️⭐️⭐️⭐️ is what 99.5% of reviewers give: www.haircutterinthemeadow.com * Ms. Johnson, thank you for your feedback, and thank you for agreeing with 99.5% of our reviewers who accurately describe the quality of work that we produce daily. I'm Rob, the owner. I'm responsible for assembling our "phenomenal" staff and for the salon's 45 years of service to this community, and I'd like to clarify what happened. Your appointment was switched because your provider suddenly couldn't attend. A client with a steady history with one stylist, given enough notice, would have been notified, but neither applied here. So you wouldn't lose your time slot, I upgraded you from a level 2 to a level 3 stylist at the price tier consistent with your one previous visit. I was working remotely that day, so a colleague called me when you arrived, and I spoke with you by phone. At that point you demanded a discount, or in your words an "accommodation," and I wasn't clear on why I would devalue your service provider's workmanship. We are not a Bangladesh fish market, subject to haggling demands, nor would our clients appreciate such a setting; surely you would agree, given all things in proper perspective. Moreover, you were always free to decline another stylist once you learned of the unavoidable change. Instead, while praising the service and the pricing, you forcefully demanded a discount. Contrary to what lesser businesses might accept, this is not proportionate to our setting. As for a no-show fee, anger or belittlement, none of those occurred, and the review misrepresents the facts. You're welcome to keep seeing your regular provider, and you have been served here since. We appreciate your business. Rob, Haircutter in the Meadow

Kunal Sharma7 reviewsTotal number of Google reviews Kunal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shivana is the best. She takes time to listen the type of haircut you will need and will give you a perfect haircut.

Response from the owner · 3 weeks ago

Kunal, I’m pleased Shivana listened carefully and gave you the haircut you wanted. We’ll pass along your praise — stop by anytime for your next refresh.

Roshni Hey2 reviewsTotal number of Google reviews Roshni has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Have been going to this place for a while now for hair cuts for family. Shivanna did an amazing job with my full highlights recently. Definitely recommend this place.

  • Services: Hairstyling, Nail polish changes, Hair straightening, Eyebrow shaping, Haircut, Acrylic nails, Facial hair removal, Lip hair removal, Chin waxing, Nail repair, Hair coloring
Response from the owner · a year ago

Thank you, Roshni. I'm very pleased to hear about your family satisfaction, regularly with Shivana's haircuts and also her highlighting technique. Shivana is very thankful as well for your wonderful review. Thank you again.

Reza Vahid2 reviewsTotal number of Google reviews Reza has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been getting my hair cut here for over 20 years now, great staff and great service, A+++

Response from the owner · Edited 2 days ago

It has been 20 years, hasn't it. How the time speeds along. Thank you, Reza. That you value our service means so much given so many years, even before the days of the Cowboy. It has been nothing but pleasant, each and every time that you've been here. Sachiko very much looks forward to your visits, which are usually the last appointment on her book. It's the peaceful conversations that help her to wind down after a hectic day. Thank you again, Reza, for being a truly extraordinary person.

Kristin Plastine4 reviewsTotal number of Google reviews Kristin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sachiko is the best!!! Always happy with my hair color and cut!! Been going for years! Highly recommend!!

Response from the owner · a month ago

Glad Sachiko nails your color and cut every visit — you've made us smile. Kristin, being part of your routine is special; her care shows in your hair color and cut.

Tanisha AhujaLocal Guide · 14 reviewsTotal number of Google reviews Tanisha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love my haircut, Thanks to Sachiko ❤️

Response from the owner · a month ago

Tanisha, love that your haircut hit the mark — hearing you praise Sachiko made our day. She and the team are so happy and send warm regards.

Dellie Egan9 reviewsTotal number of Google reviews Dellie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It’s always awesome being welcomed by Elvis at this soho chic vibing hair salon. Sachiko is my to go to beautician for all my hair care needs. She has a sophistication that I trust. I look forward to going to her & I know my hair care needs are in excellent hands.

  • Price: $200+
  • Services: Hair coloring, Keratin treatments
Response from the owner · Edited a year ago

Dear Dellie Egan, Thank you so much for your fantastic five-star review! Regarding the life-size Elvis that greets everyone upon entering, it's great to hear love for Elvis. He was truly a humble and unique individual who stumbled into monumental, Hollywood success and in doing so (in the public eye,) unveiled the framework for a case study on the nefarious activities of fair-weather friends and corporate greed that basically wore out his soul and doomed he and those that followed into a prescription drug driven early death. He is a hero for providing humanity a glimpse into the window of how not to allow the roller coaster ride of fame and fortune to destroy one's life at the behest of greedy, non-caring, self interested, opportunistic hethens of humanity. As for those of us who continue to survive, we have his blues based Rock & Roll as an enjoyable reminder of the man. Regarding Sachiko, she is a female Elvis to her clients. She is definitely a talented artist who operates holistically, clean, and honestly. No one knows that more than me.

Vrinda Nagpal3 reviewsTotal number of Google reviews Vrinda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Somewhere around March/April, I got a haircut here from Sachiko and was really happy with the result, so I decided to come back after 3–4 months. I specifically went back to Sachiko because I had such a good experience the first time. Unfortunately, this time the haircut was really disappointing. It felt like she just trimmed a few bits here and there, and overall, it didn’t even look like I had gotten a haircut at all. I’m extremely disappointed, It honestly feels like a complete waste of my money.

Response from the owner · 2 months ago

Vrinda, thanks for returning after 3–4 months. Our goal is clear cuts — we're looking into why it felt like just "trimmed a few bits." Could you speak with our manager?

Haircutter in the Meadow on Google Maps →

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