WILLIAM MORALESLocal Guide · 50 reviewsTotal number of Google reviews WILLIAM has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcelente
- Services: Tile work installation
Handyman - Electrician - Plumber - Painting - Drywall - Concrete - Tile
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%85+22.2Value 15%100+15.2Experts Score= 91Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 11 ceiling repair servicesPosition by Experts Score among all companies we track in this category. · better than 60%
4.9 ★★★★★ 82 Google reviews · 24 photos
98%five-star reviews
4.83★last 12 monthsAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
17%reviews answered by the owner
Oct 2026latest review
Handyman - Electrician - Plumber - Painting - Drywall - Concrete - Tile at a glance
Customers frequently highlight punctuality, rapid response times, and affordable pricing for electrical, plumbing, drywall, and painting services. Reviewers note that the team often completes jobs quickly and maintains clear communication throughout the process. However, a few low-star comments describe instances of poor color matching during painting, lack of confirmation for scheduled appointments, and disputes regarding payment for unsatisfactory work.
- Google rating: 4.9 out of 5 from 82 reviews (98% five-star).
- Reviews on this page: 82 Google reviews (64 with written comments, 21 with photos).
- Owner responses: the business replied to 17% of reviews.
- Most recent review: October 23, 2026.
- Service: Ceiling Repair Service serving The Village of Indian Hill, Ohio.
Data from Google, last updated October 28, 2026.
Score profile vs other ceiling repair services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Handyman - Electrician - Plumber - Painting - Drywall - Concrete - Tile: 91/100 on this factor. Category median: 90.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Handyman - Electrician - Plumber - Painting - Drywall - Concrete - Tile: 85/100 on this factor. Category median: 85.A
85
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Handyman - Electrician - Plumber - Painting - Drywall - Concrete - Tile: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Handyman - Electrician - Plumber - Painting - Drywall - Concrete - Tile: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
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Bar = this company · dark tick = category median.
Star ratings
82 Google reviews we collected
- 5 stars8098%
- 4 stars00%
- 3 stars00%
- 2 stars11%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 64 written reviews
- Praise128100%
- Complaints00%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price6100%
- Reasonable00%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Speed & response3830%
- Quality & results2116%
- Staff & attitude2116%
- Price & value1814%
- Would recommend1613%
- Communication119%
- Honesty & trust32%
What customers talk about
We read 64 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“great guy he was able to troubleshoot my electric problem very quickly”
“They were available last minute and did amazing work.”
“…Cincinnati to Hamilton pricing was impeccably great he was thoughtful kind right on the money with everything he did and the job couldn't have made me…”
“These guys got it done in under 4 hours and were very affordable”
“Will use them again for sure and refer them to anyone in need”
“He took the time to explain and photograph his progress up until completion.”
“They were incredibly skilled, punctual, and trustworthy.”
People customers mention
- Gabriel 16 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Handyman - Electrician - Plumber - Painting - Drywall - Concrete - Tile for 3 kinds of job. Pick one to see what they paid and said.
Recent reviews
Ana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Phenomenal work was done by this great team, and I’m so impressed this was done faster than even expected. Looking forward to working with them again!
Great pricePaintingDrywall repair
ryanLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
Gabriel is knowledgeable and professional. He took the time to explain and photograph his progress up until completion. No time wasted while on the site and didn't leave until finished. His background and credentials has given him a lot of experience, and with work to prove it. We need more guys like Gabriel in this…
Kyle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
They were available last minute and did amazing work. Will use them again for sure and refer them to anyone in need
Great priceGeneral construction
Shawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I had drywall contractors quote me thousands just to hang (not even finish) drywall. These guys got it done in under 4 hours and were very affordable
Great price
KristeenaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★
The claim they’ve been doing this work for years, but when they couldn’t match the paint color all I got was excuses. No offer to fix it, just excuses. The first picture is the work that was done by Gabriel and his crew. The second picture is the work that was done by another person and done well and done correctly…
nora1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
great guy he was able to troubleshoot my electric problem very quickly it was a bad breaker
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General construction | 3 | — |
| Toilet repair | 2 | — |
| Water heater installation | 2 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 82 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Ana Andino3 reviewsTotal number of Google reviews Ana has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePhenomenal work was done by this great team, and I’m so impressed this was done faster than even expected. Looking forward to working with them again!
- Price assessment: Great price
- Services: Painting, Drywall repair
Gregory Josias Márquez Gandarela1 reviewTotal number of Google reviews Gregory has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGabriel very responsive guy Nice service
- Price assessment: Great price
- Services: Toilet repair, Water heater installation, General construction
Dave Wilson2 reviewsTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest in the town i do recommend this guy!!
Taylor Reeve4 reviewsTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleArrived on time and quickly completed the work. Very happy with the result.
Response from the owner · 7 months ago
Thanks for hiring us again
Angel samuel Arce Reynoso3 reviewsTotal number of Google reviews Angel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDoor was broken repair was done Everything is great!
- Price assessment: Great price
ryan kellerLocal Guide · 35 reviewsTotal number of Google reviews ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGabriel is knowledgeable and professional. He took the time to explain and photograph his progress up until completion. No time wasted while on the site and didn't leave until finished. His background and credentials has given him a lot of experience, and with work to prove it. We need more guys like Gabriel in this industry. He sets high standards for himself and his team. I was fortunate to have hired him and will certainly be calling him for more work in the future.
Kyle Gray4 reviewsTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey were available last minute and did amazing work. Will use them again for sure and refer them to anyone in need
- Price assessment: Great price
- Services: General construction
Shawn Mackay2 reviewsTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had drywall contractors quote me thousands just to hang (not even finish) drywall. These guys got it done in under 4 hours and were very affordable
- Price assessment: Great price
Response from the owner · 10 months ago
Thank you very much for hiring us and for the review Have a wonderful day
El gato1 reviewTotal number of Google reviews El has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat guy he patch my ceiling after relocating ceiling fan
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Business details
- Address: 519 Mentola Ave, Cincinnati, OH 45205
- Phone: (859) 878-0554
- Website: yourjobdonenow.com
- Service area: The Village of Indian Hill, OH