Analyzing 8,565,5028.6M ReviewsFor 24,29024.3K Experts
Google reviewers rate Hibbing Heating & AC, Inc. 4.5 out of 5 stars based on 46 reviews, with the owner responding to 33% of feedback. Customers frequently praise the company for prompt same-day service, reasonable pricing, and professional handling of heating, cooling, and plumbing issues. However, low-star reviews highlight recurring concerns regarding poor workmanship, unfulfilled warranty claims, and a lack of communication regarding repair costs and job completion.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
46 Google reviews we collected
Phrases our text analysis found in 41 written reviews
Price verdicts customers left with their Google review
Middle half of what 5 customers paid ($243–$535) · gold mark = category median.
How often each topic comes up in the written reviews
We read 41 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“This place had a cancellation for this afternoon and got to us right away.”
“Came early, same day service, thoroughly inspected sewer lines, diagnosed problems.”
“He was friendly, professional, very knowledgeable, and patient with our many questions.”
“We HIGHLY recommend these folks for any of your plumbing needs!”
“Prices are reasonable and I will definitely call them again if needed.”
“So very easy to work with and so appreciative of their concern to get us cool before the hotter weather coming.”
“The guys were courteous, reliable, and very knowledgeable!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Hibbing Heating & AC, Inc. for 2 kinds of job. Pick one to see what they paid and said.
Cory came and cleared out our plumbing. He ran the camera through the lines to verify what things were looking like. He was friendly, professional, very knowledgeable, and patient with our many questions. He also cleaned up the mess before he left, which is awesome! We HIGHLY recommend these folks for any of your plumbing needs!
Out of nowhere, on the hottest few days of the year, our central air conditioning system decided to stop working (of course). I called every single HVAC company in the area. No one had an available appointment for one to two weeks. This place had a cancellation for this afternoon and got to us right away. For an…
Installed a boiler combo and they did a good job. They have great people working there.
Came early, same day service, thoroughly inspected sewer lines, diagnosed problems. Fixed the issues, left no messes. Staff was knowledgeable kind and courteous. I Can not speak for other services they offer but If you have a clog or improper draining of waistlines and fixtures, I Highly recommend this company.…
Highly recommend!! The guys were courteous, reliable, and very knowledgeable! Prices are reasonable and I will definitely call them again if needed. Thank you to Hibbing heating and plumbing.
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 5 | $322–$1.1k |
| Heating system maintenance | 3 | $27–$176 |
4.5 ★★★★★ 46 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I can not say enough good things about the drain service division at Hibbing Heating & AC. They were Jonny on the spot to take care of a back up the with in a few hours of my call. Fast, professional and reasonable pricing. I would recommend them all day long.
Cory came and cleared out our plumbing. He ran the camera through the lines to verify what things were looking like. He was friendly, professional, very knowledgeable, and patient with our many questions. He also cleaned up the mess before he left, which is awesome! We HIGHLY recommend these folks for any of your plumbing needs!
2:30 on a Friday and finally decided that our AC wasn’t working. I called their office an hour and a half before closing and they said they would see what they could do. In less than half an hour they were here and got it running. So very easy to work with and so appreciative of their concern to get us cool before the hotter weather coming. Polite, efficient and pleasant to work with. Thank you, thank you.
Out of nowhere, on the hottest few days of the year, our central air conditioning system decided to stop working (of course). I called every single HVAC company in the area. No one had an available appointment for one to two weeks. This place had a cancellation for this afternoon and got to us right away. For an amazingly low price, they had us fixed up within 45 minutes. It felt so good to walk into a cool house after work today. Hibbing Heating and AC will always be my first call, from now on, for any future issues. Awesome job, gentlemen!!
Installed a boiler combo and they did a good job. They have great people working there.
Came early, same day service, thoroughly inspected sewer lines, diagnosed problems. Fixed the issues, left no messes. Staff was knowledgeable kind and courteous. I Can not speak for other services they offer but If you have a clog or improper draining of waistlines and fixtures, I Highly recommend this company. Respectful and Professional. Discovered non flushable objects stuck in multiple toilets that needed camera and snake to dislodge. (Consumer grade snake $40 was previously used and the not known about objects did not come out but were merely pushed to side allowing snake through not resolving the issues.) Please continue the professionalism and great service it is sadly rare these days especially in our area. Thank you.
They did boiler and drain service for us and did an excellent job on both. When we called, they answered their phone or called back promptly. Highly recommended!
Fantastic service! Matt was really great. Explained the fix- and VERY reasonably priced. Overall very happy!
Highly recommend!! The guys were courteous, reliable, and very knowledgeable! Prices are reasonable and I will definitely call them again if needed. Thank you to Hibbing heating and plumbing.
Highly recommend Hibbing Heating & AC 💙 Shawn and crew are amazing!! Helped me 3 times this past year. coming home to cold house this past winter, had someone there asap, come home to a leaky water heater, replaced in 2 days, and then my heater went out again for different issue and he was there the next day. Very reasonable pricing, prompt service, and very very nice employees from the front desk to the service guys!!
Thank you so much for the recommendation, Jessica. We are always happy to help!
Analyzing 8,565,5028.6M ReviewsFor 24,29024.3K Experts
