Nikyra Valentine1 reviewTotal number of Google reviews Nikyra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHighly Recommended!!!! Amazing service
Hicks Pest Control
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 100 ant exterminatorsPosition by Experts Score among all companies we track in this category. · better than 92%
5.0 ★★★★★ 107 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
69%reviews answered by the owner
$80typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Hicks Pest Control at a glance
Google reviewers rate Hicks Pest Control five stars based on one hundred and seven reviews, noting that the owner replies to sixty-nine percent of feedback. Customers frequently cite punctual same-day service, thorough inspections, and clear communication regarding treatment processes. Many highlight reasonable pricing, with some noting they spent significantly less than expected or received free starter products. The business is described as professional, honest, and effective in resolving various pest issues, including wasps, fleas, and rats.
- Google rating: 5.0 out of 5 from 107 reviews (100% five-star).
- Reviews on this page: 107 Google reviews (94 with written comments, 1 with photos).
- Owner responses: the business replied to 69% of reviews.
- Most recent review: October 28, 2026.
- Service: Ant Exterminator serving Rossville, Tennessee.
Data from Google, last updated November 10, 2026.
Score profile vs other ant exterminators
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hicks Pest Control: 100/100 on this factor. Category median: 95.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hicks Pest Control: 98/100 on this factor. Category median: 94.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hicks Pest Control: 99/100 on this factor. Category median: 97.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hicks Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hicks Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
Bar = this company · dark tick = category median.
Star ratings
107 Google reviews we collected
- 5 stars107100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 94 written reviews
- Praise17699%
- Complaints11%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price778%
- Reasonable222%
- Overpriced00%
- Not sure00%
$80-14% vs typical ant exterminators
Middle half of what 4 customers paid ($60–$128) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude4928%
- Quality & results4224%
- Would recommend3218%
- Speed & response2414%
- Honesty & trust127%
- Price & value106%
- Communication85%
What customers talk about
We read 94 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“In addition great customer service and very professional.”
“Excellent service and very friendly would definitely recommend”
“Great work and friendly person , highly recommend using”
“Cory arrived on time, explained the treatment process clearly, and made sure all our concerns were addressed.”
“Corey Hicks is an honest man and will get my business any time I need it!”
“Corey was informative, personable and the price was very reasonable.”
“Excellent communication, thorough service, exceptional value.”
People customers mention
- Corey 19 reviews
- Memphis 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Hicks Pest Control for 5 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Latasha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
We had a great experience with this pest control company. The technician Mr. Cory arrived on time, explained the treatment process clearly, and made sure all our concerns were addressed. He also, was respectful and thorough doing the process
Paid $60–80Reasonable priceSpider extermination
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 8 | $61–$144 |
| General pest inspection | 6 | $56–$111 |
| Hornet & wasp extermination | 6 | $58–$282 |
| Mosquito extermination | 3 | $68–$119 |
| Ant extermination | 3 | $66–$196 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 107 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Kenja Moss1 reviewTotal number of Google reviews Kenja has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery helpful and trustworthy.
- Price assessment: Great price
- Services: Service not listed
- Pest type: Other
Shan Qureshii6 reviewsTotal number of Google reviews Shan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCorey came out took care of my wasps and pest control. I’m very happy with his service
Andrew Vaughn1 reviewTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHicks pest control did a outstanding job . Any unwanted pests inside and outside Hicks will take care of it. In addition great customer service and very professional. We will have been with Hicks Pest Control for 5 years. The Vaughns
- Price assessment: Great price
- Services: General pest inspection
Mary Sherlock2 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service and very friendly would definitely recommend
CharlieLocal Guide · 52 reviewsTotal number of Google reviews Charlie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCorey Hicks helped me out and was great. He came by my house and inspected the issue free of charge. After inspection and considering my opinion, he recommended that I try and treat the problem myself first. He recommended a product that would work and instructed me on application. Mr. Hicks decided to treat me with respect and did not take the job because he knew I didnt need it. Hicks never charged me a dime. Corey Hicks is an honest man and will get my business any time I need it!
Latasha Farrow3 reviewsTotal number of Google reviews Latasha has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe had a great experience with this pest control company. The technician Mr. Cory arrived on time, explained the treatment process clearly, and made sure all our concerns were addressed. He also, was respectful and thorough doing the process
- Price assessment: Reasonable price
- Price: $60–80
- Services: Spider extermination
Roxy Trent10 reviewsTotal number of Google reviews Roxy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOur agent Corey does a great job and meets our needs! Thank you for providing such a great service.
Cino Sr1 reviewTotal number of Google reviews Cino has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat work and friendly person , highly recommend using
- Price assessment: Great price
- Price: $40–60
- Services: Spider extermination
- Pest type: Spiders
Vernell Williams7 reviewsTotal number of Google reviews Vernell has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBlack owned and Memphis local I called him last year and haven’t seen a single insect since! Nice guy too; highly recommend
- Price assessment: Great price
- Services: General pest inspection
Business details
- Address: 6000 Poplar Ave Suite 250, Memphis, TN 38119
- Phone: (901) 609-5015
- Website: hickspestcontrol.net
- Service area: Rossville, TN