Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Reviewers consistently highlight punctuality, professional communication, and efficient handling of vehicles, including difficult loads like motorcycles and vans. Customers frequently note that the company provides clear updates and takes before-and-after photos to document vehicle condition. The service is described as reliable and responsive, with staff accommodating specific requests and ensuring careful loading. No significant criticisms appear in the provided five-star excerpts, which focus entirely on positive experiences with the towing and transportation services.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
78 Google reviews we collected
Phrases our text analysis found in 67 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 67 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Helpful and communicative every step of the way with a tow from Moraga to San Jose”
“most two hours away from home and Highway Towing & Transportation and immediately took my call and had someone loading up my vehicle and delivering it…”
“Definitely recommend and I will keep in my contacts for future use.”
“They did an excellent job of picking up my motorcycle and dropping it off.”
“The driver stayed calm, kept us informed as we pulled into the scene, and didn’t leave until the police arrived and we were safe.”
“If I breakdown in the local Bay Area I know who I can call and trust and recommend to others far and near wit mechanical failure who to call and my fi…”
“Excellent customer service and great prices!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Highway Towing & Transportation for 5 kinds of job. Pick one to see what they paid and said.
Everyone i dealt with today was such a pleasure 🙏 Met and surpassed all my expectations on every level. Thanks highway towing and transportation!
Highway Towing took care of me when I needed them. They were fast and efficient. Very professional.
Almost two hours away from home and Highway Towing & Transportation and immediately took my call and had someone loading up my vehicle and delivering it to my mechanic close home. Clear communications and updates. If I breakdown in the local Bay Area I know who I can call and trust and recommend to others far and…
Najeebull was amazing. He took excellent care of my car and put it exactly where I wanted it in a tricky situation. Thank you Najeebull.
Helpful and communicative every step of the way with a tow from Moraga to San Jose
These guys are awesome, my car is super low and i’ve gone through many different towing companies and these guys are by far the best! Patient, caring and true professionals. Eduardo is truly the best!!
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 28 | — |
| Special vehicle towing | 8 | — |
| Motorcycle towing | 3 | — |
| Car lockouts | 3 | — |
| Long distance hauling | 2 | — |
5.0 ★★★★★ 78 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Real nice owner
Everyone i dealt with today was such a pleasure 🙏 Met and surpassed all my expectations on every level. Thanks highway towing and transportation!
Highway Towing took care of me when I needed them. They were fast and efficient. Very professional.
Thank you for the review Freddy. Glad we were able to help out!
Excellent towing company. Very reliable and responsible.
Thank you Raul. Glad i was able to help!
Almost two hours away from home and Highway Towing & Transportation and immediately took my call and had someone loading up my vehicle and delivering it to my mechanic close home. Clear communications and updates. If I breakdown in the local Bay Area I know who I can call and trust and recommend to others far and near wit mechanical failure who to call and my first choice if it happens again thank you guys
Thank for the review !
Najeebull was amazing. He took excellent care of my car and put it exactly where I wanted it in a tricky situation. Thank you Najeebull.
Thank you so much! He is a good kid
Helpful and communicative every step of the way with a tow from Moraga to San Jose
Thank you so much Susan! We get it, you have things to do. So we try to keep it simple.
These guys are awesome, my car is super low and i’ve gone through many different towing companies and these guys are by far the best! Patient, caring and true professionals. Eduardo is truly the best!!
Thank you so much Lucas. Glas we were able to help you out when in need!
Great and quick service.
Thank you so much for your support! Glad we were able to assist. Carlos
Owner Carlos is awesome. Caring and professional .
Thank you sir! Glad the tow worked out!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
