Bass Lake Oasis
Review from Google · view on GoogleWonderful plants and great selection
Holiday's Nursery & Landscaping
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%92+58.4Reliability 28%91+25.7Replies to reviews 8%98+8.1Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 42 landscape designersPosition by Experts Score among all companies we track in this category. · better than 66%
4.9 ★★★★★ 857 Google reviews · 24 photos
95%five-star reviews
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
75%reviews answered by the owner
Oct 2026latest review
Holiday's Nursery & Landscaping at a glance
Customers frequently praise the nursery for its wide selection of healthy plants, competitive pricing, and knowledgeable staff who assist with specific gardening needs. However, several reviewers noted difficulties with phone communication regarding stock availability and pricing, as well as instances of mislabeled plants or discrepancies between posted and charged prices. Some also mentioned challenges with navigating the facility due to heat or foot traffic issues.
- Google rating: 4.9 out of 5 from 857 reviews (95% five-star).
- Reviews on this page: 857 Google reviews (724 with written comments, 136 with photos).
- Owner responses: the business replied to 75% of reviews.
- Most recent review: October 31, 2026.
- Service: Landscape Designer serving Jacksonville, Florida.
Data from Google, last updated November 1, 2026.
Score profile vs other landscape designers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Holiday's Nursery & Landscaping: 92/100 on this factor. Category median: 87.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Holiday's Nursery & Landscaping: 91/100 on this factor. Category median: 83.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 78.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Holiday's Nursery & Landscaping: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Holiday's Nursery & Landscaping: 98/100 on this factor. Category median: 84.A
98
Bar = this company · dark tick = category median.
Star ratings
857 Google reviews we collected
- 5 stars81795%
- 4 stars182%
- 3 stars71%
- 2 stars30%
- 1 star121%
Praise vs complaints
Phrases our text analysis found in 724 written reviews
- Praise63198%
- Complaints132%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude32550%
- Price & value11518%
- Quality & results9615%
- Would recommend619%
- Speed & response264%
- Communication142%
- Honesty & trust71%
What customers talk about
We read 724 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff is incredibly knowledgeable and helpful in finding the right plants for our projects!”
“the cashier ladie was rude she dont know what we were asking .”
“They have a wonderful variety of plants and trees and I feel they are reasonably priced.”
“Doesn’t provide price or availability over the phone.”
“Had a great experience with Armando who was very kind and helpful!”
“Unless you are a plant identification expert and enjoy spending an unspecified amount of money, this is a terrible place to shop for plants.”
“This has become our go-to Nursary for all our gardening needs.”
“Very bad customer service 😑 never going back again.”
“I am always helped quickly and given great advice for what plants to use in what part of my garden.”
“Armando was especially helpful – he explained everything in detail and found the perfect plants for my taste.”
“ways asked what plants we wanted or what ideas we had but George was up front about which plants would survive and thrive based on sunlight and the ti…”
People customers mention
- George 18 reviews
- Armando 15 reviews
- Brandon 13 reviews
- Jorge 12 reviews
- Mandarin 11 reviews
- Holidays 9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
LindaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Jessica, Lee & Maria were so amazing. Bushes I bought are hardy , healthy and beautiful. I can not wait to get them into my landscape. Pricing was very fair. Thank you Holiday’s Nursery on Phillips Highway.
JosetteLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Fantastic experience at Holiday’s. This has become our go-to Nursary for all our gardening needs. The staff is incredibly knowledgeable and helpful in finding the right plants for our projects!
Slade3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I shop here frequently. They are helpful with any questions and I have found that their pricing is competitive
FR3DDLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
My wife and I absolutely fell in love with this place as soon as we walked up on the first batch of flowers the plants have a mass selection there's just so much to go over and we didn't even make it all the way through. We look forward to visiting again very soon to pick up more plants and more flowers also…
Kenti4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Just beautiful! The staff is very helpful but im still looking for a cat friendly plant for indoors.
Ashley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This is the only place in town I go for my gardens! Jess and Maria are the most helpful. Will be back again and again!
Photos
Customer reviews
4.9 ★★★★★ 857 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Cynthia Ragland1 reviewTotal number of Google reviews Cynthia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery helpful information, fantastic service! Beautiful plants of all sorts :)
Ervin Xholi15 reviewsTotal number of Google reviews Ervin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe best at Jacksonville. Good prices and wonderfull services
Linda FossettLocal Guide · 19 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJessica, Lee & Maria were so amazing. Bushes I bought are hardy , healthy and beautiful. I can not wait to get them into my landscape. Pricing was very fair. Thank you Holiday’s Nursery on Phillips Highway.
Josette MansmithLocal Guide · 33 reviewsTotal number of Google reviews Josette has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFantastic experience at Holiday’s. This has become our go-to Nursary for all our gardening needs. The staff is incredibly knowledgeable and helpful in finding the right plants for our projects!
Francis Ong1 reviewTotal number of Google reviews Francis has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePretty girls
Slade Richardson3 reviewsTotal number of Google reviews Slade has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI shop here frequently. They are helpful with any questions and I have found that their pricing is competitive
Matthew Bray3 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat Service!
Kerri Henderson4 reviewsTotal number of Google reviews Kerri has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat selection and service
Susanne DiBerardino3 reviewsTotal number of Google reviews Susanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood selection.
Business details
- Address: 9092 Philips Hwy, Jacksonville, FL 32256
- Website: holidaysofjax.com
- Service area: Jacksonville, FL