Electrician · Fort Wayne, IN · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#81 of 125 electriciansiPosition by Experts Score among all companies we track in this category. · better than 35%
4.9★★★★★259 Google reviews · 24 photos
97%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
88%reviews answered by the owner
$415typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Home Electric 4.9 out of 5 based on 259 reviews, with the owner responding to 88 percent of feedback. Customers frequently praise the team for punctuality, clear communication, and fair pricing during services like panel upgrades, outlet installations, and diagnostic visits. However, some low-star reviews criticize the company for charging trip fees for estimates that result in no work and for providing quotes that customers perceive as significantly higher than market rates.
Google rating: 4.9 out of 5 from 259 reviews (97% five-star).
Reviews on this page: 259 Google reviews (202 with written comments, 29 with photos).
Owner responses: the business replied to 88% of reviews.
Most recent review: September 23, 2026.
Service: Electrician serving Fort Wayne, Indiana.
Data from Google, last updated October 26, 2026.
Score profile vs other electricians
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Home ElectricElectricians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Home Electric: 90/100 on this factor. Category median: 94.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Home Electric: 88/100 on this factor. Category median: 93.A
88
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Home Electric: 100/100 on this factor. Category median: 98.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Home Electric: 90/100 on this factor. Category median: 100.A
90
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Home Electric: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Home Electric: 100/100 on this factor. Category median: 88.A
100
Bar = this company · dark tick = category median.
Star ratings
259 Google reviews we collected
4.9of 5
5 stars25197%
4 stars00%
3 stars21%
2 stars00%
1 star62%
Praise vs complaints
Phrases our text analysis found in 202 written reviews
98%praise
Praise34398%
Complaints72%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
92%fair
Great price1845%
Reasonable1845%
Overpriced38%
Not sure13%
$415-13% vs typical electricians
Middle half of what 34 customers paid ($93–$1.2k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10029%
Quality & results7221%
Speed & response6318%
Would recommend5315%
Price & value309%
Communication206%
Honesty & trust123%
What customers talk about
We read 202 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I had Auban as my electrician and he was super thorough and friendly and very knowledgeable!”
“He said Fernando and Q were 2 of the nicest guys and did a wonderful job and came back and put in the surge protector and marked all of the circuit breakers.”
“My dryer did not work, understood they were coming out for estimate and if didn't want them to do work there would be no charge.”
“Even when the job was giving him some grief, he acted quickly and got it figured out and fixed in the same visit.”
“Quanarius and Fernando were great highly recommend”
“I will never recommend this company.”
“Paul did an excellent job troubleshooting our problem and getting us a fair quote.”
“…Homes estimate was $17,124 lol no way in hell I'd pay for that, total ripoff!…”
“He was very personable, caring, and great guy to communicate with!”
“Carlos and Sam did a thorough assessment and handled the job with integrity and expertise.”
People customers mention
Michael18 reviews
Auban13 reviews
Mike5 reviews
Carlos4 reviews
Sam4 reviews
Zach4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Home Electric for 8 kinds of job. Pick one to see what they paid and said.
Amanda6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Exhaust fan was running loud. He explained it was not installed properly. He adjusted the CFMs and now it works as intended. Only charged trip charge. Very curtious and pleasant!!
Paid $1–500Great priceElectrical inspections
Morgan5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had Auban as my electrician and he was super thorough and friendly and very knowledgeable! Even when the job was giving him some grief, he acted quickly and got it figured out and fixed in the same visit. Really appreciated the service I received!
cynthia6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
I'm very pleased with the way
Fernando and Q installed my new electrical box and charger . They did a great job. Would be happy to have them back should I need more work done.
Paid $5,000+Not sure
CaupronLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Carlos did a wonderful job installing and grounding my outlet so I can connect my washing machine to my outlet. He was quick responsive and did it all within under an hour. He explained the whole process from start to finish explained his work and what he was going to do and even cleaned up afterwards and took the…
Rod2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Auban, did a good job evaluating the needed repairs and recommending steps forward. He was very knowledgeable and pleasant to work with. Carlos and Sam did an amazing job completing the repair work and the upgrade. Very knowledgeable and courteous and a pleasure to work with. Great team. Will definitely call them for any future work needed.
Ronald1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Home Electric did a fantastic job installing my light fixture. Reasonably priced and excellent service. Highly recommend.
Exhaust fan was running loud. He explained it was not installed properly. He adjusted the CFMs and now it works as intended. Only charged trip charge. Very curtious and pleasant!!
Price assessment: Great price
Price: $1–500
Services: Electrical inspections
Response time: 1–2 hr
ROSIE JORDAN7 reviewsiTotal number of Google reviews ROSIE has written across all businesses on Google Maps, not just this one.
Hello, We’re glad to hear Auban was helpful and went above and beyond to take care of you. We truly appreciate your trust in Home Electric and will be sure to pass your kind words along to him!
Morgan Mosher5 reviewsiTotal number of Google reviews Morgan has written across all businesses on Google Maps, not just this one.
I had Auban as my electrician and he was super thorough and friendly and very knowledgeable! Even when the job was giving him some grief, he acted quickly and got it figured out and fixed in the same visit. Really appreciated the service I received!
Fernando and Q came and updated our electrical panel to 200 amps. My husband Ray was at home the whole time. He said Fernando and Q were 2 of the nicest guys and did a wonderful job and came back and put in the surge protector and marked all of the circuit breakers.Great job and very satisfied and we'll spread your company's name. Thanks
Response from the owner · a month ago
Thank you so much for the wonderful review! We’re thrilled to hear Fernando and Q took great care of your 200 amp panel upgrade and made sure everything was completed properly, including the surge protector and circuit labeling. We’ll be sure to share your kind words with both of them. Your recommendation means a lot to our entire team. Thank you for trusting Home Electric with your home!
Raymond Alexander5 reviewsiTotal number of Google reviews Raymond has written across all businesses on Google Maps, not just this one.
Home Electric is a FANTASTIC company .Joel came and did a super job.I will be using them for all my electrical needs.
Response from the owner · 4 months ago
Thank you so much for the fantastic review! We’re glad Joel provided a great experience and got the job done right. We truly appreciate your trust in Home Electric and look forward to helping with all your future electrical needs!
cynthia mccune6 reviewsiTotal number of Google reviews cynthia has written across all businesses on Google Maps, not just this one.
I'm very pleased with the way
Fernando and Q installed my new electrical box and charger . They did a great job. Would be happy to have them back should I need more work done.
Price assessment: Not sure
Price: $5,000+
Response from the owner · 2 months ago
Thank you so much for your kind review and recommendation! We’re glad Carlos took great care of you and completed the work to your satisfaction. We truly appreciate you choosing Home Electric and look forward to helping with any future electrical needs.
Home Electric
Beverly Eley5 reviewsiTotal number of Google reviews Beverly has written across all businesses on Google Maps, not just this one.
Thank you for review, our office is very please that Auban was able to complete your service request quickly. Thank you kindly for recommending Home Electric.
Brad Wolfe11 reviewsiTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
Had Michael out today to diagnose a electrical issue. The guy was very professional and knowledgeable.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a month ago
Thank you for the great review! We’re glad Michael was able to diagnose the electrical issue and provide professional, knowledgeable service. We truly appreciate you choosing Home Electric and look forward to helping you again whenever you need us!
Ryan Winkler5 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.