Home inspector · New York, NY · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%95+6.7Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 20 roof inspectorsiPosition by Experts Score among all companies we track in this category. · better than 26%
5.0★★★★★225 Google reviews · 24 photos
98%five-star reviews
4.83★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Home Quest Home Inspection Services five out of five stars based on 225 reviews, with the owner responding to 96% of feedback. Customers frequently highlight the thoroughness of full home inspections, including checks for plumbing, electrical, and roof issues, as well as clear communication and detailed reports. While most praise punctuality and professional guidance for first-time buyers, a minority of low-star reviews note concerns about missed structural defects or inaccuracies in the initial assessment.
Google rating: 5.0 out of 5 from 225 reviews (98% five-star).
Reviews on this page: 225 Google reviews (156 with written comments).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 8, 2026.
Service: Roof Inspector serving New York, New York.
Data from Google, last updated October 27, 2026.
Score profile vs other roof inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
This companyRoof Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HOME QUEST Home Inspection Services: 93/100 on this factor. Category median: 97.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HOME QUEST Home Inspection Services: 90/100 on this factor. Category median: 95.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HOME QUEST Home Inspection Services: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HOME QUEST Home Inspection Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HOME QUEST Home Inspection Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HOME QUEST Home Inspection Services: 95/100 on this factor. Category median: 97.A
95
Bar = this company · dark tick = category median.
Star ratings
225 Google reviews we collected
5.0of 5
5 stars22198%
4 stars21%
3 stars00%
2 stars10%
1 star10%
Praise vs complaints
Phrases our text analysis found in 156 written reviews
99%praise
Praise36299%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
94%fair
Great price531%
Reasonable1063%
Overpriced16%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10027%
Quality & results9225%
Would recommend6518%
Communication5415%
Speed & response3610%
Price & value103%
Honesty & trust72%
What customers talk about
We read 156 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Angel was incredibly thorough, professional, and took the time to answer every question we had during the inspection.”
“We had an excellent experience with Home Quest Home Inspection Services.”
“Worst Experience ever.”
“If you’re looking for a trustworthy, knowledgeable, and professional home inspection company, I highly recommend Home Quest Home Inspection Services.”
“He carefully explained his findings and provided us with a very detailed, easy-to-understand report that gave us confidence in moving forward with our…”
“She is highly knowledgeable, professional, and always quick to respond to any questions or concerns.”
“Being new home owners, he talked us through the important issues that would need immediate fixing and had very fair pricing.”
“I highly recommend Angel to anyone in need of a reliable, meticulous, and professional home inspector.”
People customers mention
Angel26 reviews
Ledesma10 reviews
Luis4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired HOME QUEST Home Inspection Services for 6 kinds of job. Pick one to see what they paid and said.
AmritpalLocal Guide · 47 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★
Worst Experience ever.. we had our home inspection done in 2022. I know it is long time but as time is passing we started to get trouble in the house. The inspector told us he is the owner of the company. As a First time buyers. We trusted him completely. I have the report and now i can see a lot of misconceptions.…
OverpricedPre-listing inspections
Dj1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Due that it was my first time buying a home I learned a lot going through the entire home checking all that has to be in good condition and in order to pass inspection thank you angel
Reasonable priceSewer line scopeMulti-unit inspections
lahiru9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Really great inspector check all the house. Individual needs to be done. Hi recommended this inspector thank you for your service
Reasonable priceSewer line scopeMulti-unit inspectionsManufactured home inspections
Nilda6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
⭐⭐⭐⭐⭐
We had an excellent experience with Home Quest Home Inspection Services. Angel was incredibly thorough, professional, and took the time to answer every question we had during the inspection. He carefully explained his findings and provided us with a very detailed, easy-to-understand report that gave us…
Richard2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
My client was super-impressed by the depth of Angel's inspection. He took the time to fully explain everything and missed nothing. He was, as always, on time, efficient and thorough, which is why I had recommended him. Other clients of mine have been equally satisfied with his service. He has been my #1 choice of inspectors for several years.
Reasonable priceService not listed
DannyLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Used twice so far and Angel definitely knows what to do and what to look for. Would recommend 100%
Worst Experience ever.. we had our home inspection done in 2022. I know it is long time but as time is passing we started to get trouble in the house. The inspector told us he is the owner of the company. As a First time buyers. We trusted him completely. I have the report and now i can see a lot of misconceptions. I was thinking to post a review from a long time. But today i saw my other house’s inspection where i get to know how it does work.
Price assessment: Overpriced
Services: Pre-listing inspections
Response from the owner · 2 weeks ago
Hi Amritpal Singh, we take our customer service very seriously, but we cannot find any record of anyone under your name or matching this description receiving services from us four years ago—or ever. We pride ourselves on our work and would love to look into this for you. Please contact our manager directly at 732-762-9417 or [email protected] with your actual invoice or account details so we can verify your identity and resolve any outstanding issues.
Dj Eddie mambo1 reviewiTotal number of Google reviews Dj has written across all businesses on Google Maps, not just this one.
Due that it was my first time buying a home I learned a lot going through the entire home checking all that has to be in good condition and in order to pass inspection thank you angel
Price assessment: Reasonable price
Services: Sewer line scope, Multi-unit inspections
lahiru kumara9 reviewsiTotal number of Google reviews lahiru has written across all businesses on Google Maps, not just this one.
Thank you for the 5 star review Elias. It was our pleasure to serve you on the home inspection process of your home. Please feel free to contact us if we can be of further assistance.
Nilda Pagan6 reviewsiTotal number of Google reviews Nilda has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
We had an excellent experience with Home Quest Home Inspection Services. Angel was incredibly thorough, professional, and took the time to answer every question we had during the inspection. He carefully explained his findings and provided us with a very detailed, easy-to-understand report that gave us confidence in moving forward with our home purchase.
Yelitza was equally exceptional. She is highly knowledgeable, professional, and always quick to respond to any questions or concerns. Her communication throughout the process was outstanding, making everything smooth and stress-free.
If you’re looking for a trustworthy, knowledgeable, and professional home inspection company, I highly recommend Home Quest Home Inspection Services. Their attention to detail, excellent customer service, and commitment to their clients truly set them apart!
Response from the owner · 3 months ago
Thank you for your kind review, Nilda. We are glad we were able to assist you during your home inspection and were satisfied with our service. Please feel free to contact us if you need any further assistance.
Luis Omar Gonzalez5 reviewsiTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
An excellent sevice and professional in all aspect. Impeccable Appearance.
Response from the owner · 3 months ago
Thank you for your kind review, Omar. We are glad we were able to assist you during your home-buying process and that you were satisfied with our service. Please feel free to contact us if you need any further assistance.
Richard Mattoon2 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
My client was super-impressed by the depth of Angel's inspection. He took the time to fully explain everything and missed nothing. He was, as always, on time, efficient and thorough, which is why I had recommended him. Other clients of mine have been equally satisfied with his service. He has been my #1 choice of inspectors for several years.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · Edited 5 months ago
Thank you for your kind review, Mr. Mattoon. We are glad we were able to assist your client during their home-buying process and that your client and you were satisfied with our service. Please feel free to contact us if you need any further assistance. We also truly appreciate your referrals and continued support throughout the years.
Danny HernandezLocal Guide · 15 reviewsiTotal number of Google reviews Danny has written across all businesses on Google Maps, not just this one.
Used twice so far and Angel definitely knows what to do and what to look for. Would recommend 100%
Price assessment: Great price
Response from the owner · 5 months ago
Thank you for your kind review, Danny. We are glad we were able to assist you during your home-buying process and that you were satisfied with our service. Please feel free to contact us if you need any further assistance.
Yaneiry SalcedoLocal Guide · 13 reviewsiTotal number of Google reviews Yaneiry has written across all businesses on Google Maps, not just this one.
Angel is very professional and very attractive to all details. Things we didn't think off he did. Goes to very little corner to make sure everything is working perfectly well. Thank you Angel for your service. I really recommend Home quest for your inspections🙏
Price assessment: Reasonable price
Services: Sewer line scope, Multi-unit inspections, Manufactured home inspections, Pre-listing inspections, New construction inspections, Mold sampling, Lead-based paint testing, Rental property inspections, Annual maintenance checkup, Service not listed
Response from the owner · 5 months ago
Dear Ms. Salcedo,
Thank you for sharing your experience with us. Our commitment to providing quality customer service has always been, and will continue to be, a top priority. We are glad we were able to meet your expectations. Please let us know if there is anything else we can assist you with.
