Home inspector · Kansas City, MO · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty60−4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#41 of 56 radon testing servicesiPosition by Experts Score among all companies we track in this category. · better than 27%
4.9★★★★★345 Google reviews
97%five-star reviews
4.70★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
HomeRun Certified Inspections holds a 4.9 rating from 345 Google reviews, with the owner responding to 96% of feedback. Customers frequently cite punctuality, thoroughness, and clear communication regarding inspection results and repair costs. Recurring themes include timely report delivery and professional demeanor during on-site walkthroughs. However, low-star reviews indicate occasional oversights in identifying specific defects and unresolved billing issues, such as failed refunds for incomplete services.
Google rating: 4.9 out of 5 from 345 reviews (97% five-star).
Reviews on this page: 345 Google reviews (224 with written comments).
Owner responses: the business replied to 96% of reviews.
Most recent review: September 24, 2026.
Service: Radon Testing Service serving Kansas City, Missouri.
Data from Google, last updated October 26, 2026.
Score profile vs other radon testing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
This companyRadon Testing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeRun Certified Inspections: 92/100 on this factor. Category median: 95.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeRun Certified Inspections: 91/100 on this factor. Category median: 95.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeRun Certified Inspections: 100/100 on this factor. Category median: 98.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeRun Certified Inspections: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeRun Certified Inspections: 60/100 on this factor. Category median: 100.B
60
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HomeRun Certified Inspections: 100/100 on this factor. Category median: 82.A
100
Bar = this company · dark tick = category median.
Star ratings
345 Google reviews we collected
4.9of 5
5 stars33697%
4 stars62%
3 stars00%
2 stars00%
1 star31%
Praise vs complaints
Phrases our text analysis found in 224 written reviews
99%praise
Praise43599%
Complaints51%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
96%fair
Great price623%
Reasonable1973%
Overpriced14%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results13130%
Staff & attitude10524%
Communication6615%
Would recommend5813%
Speed & response5513%
Price & value133%
Honesty & trust123%
What customers talk about
We read 224 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very thorough with great explanation of the results.”
“definitely didn't mention that you couldn't get the air filter in or out of the brand new HVAC system, or that the shower didn't work.”
“Inspector was very friendly and thorough in his inspection.”
“They did great explaining everything and following up to make sure we had everything we needed.”
“Thorough inspection - clear report - would recommend to anyone!”
“The inspector showed up early and completed the inspection in a timely fashion.”
“HomeRun was thorough, efficient, and well worth the money spent.”
“They are always very much on time and their reports are always reliable and specific they take the time to explain what they have found.”
People customers mention
Perry11 reviews
Rob11 reviews
Waylon4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired HomeRun Certified Inspections for 6 kinds of job. Pick one to see what they paid and said.
Sam1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★
Inspector was fine, management are incompetent. Inspector was unable to complete sewer scope and the company has failed to return my money, even after contacting them several times. Take your business elsewhere.
Update 9/24: This review got their attention but they are still unable to manage a simple refund. Do not…
Overpriced
Tiffany4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
They were on time and thorough. They did great explaining everything and following up to make sure we had everything we needed. I would use them again.
Reasonable price
Ginger2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Our inspector showed up early to het started on the outside. He was very thorough and reviewed everything with me on site as well as with the official report. The report was available in less than 24 hours. Highly recommend HomeRun Certified Inspections.
SeanLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★
They did a good job, showed up when they said, did what they said, and the report was sent in a timely manner and was thorough.
Reasonable price
AshleyLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★
I had this company do my inspection. not only did they miss that the kitchen stove and the vent below it we're not grounded so I was being electrocuted. also didn't mention the three jack stands in the basement. definitely didn't mention that you couldn't get the air filter in or out of the brand new HVAC system, or…
Rob4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Great attention to detail. Had to reschedule a couple of times and they accommodated no problem.
Inspector was fine, management are incompetent. Inspector was unable to complete sewer scope and the company has failed to return my money, even after contacting them several times. Take your business elsewhere.
Update 9/24: This review got their attention but they are still unable to manage a simple refund. Do not trust these people with the most important purchase of your life. If this is the quality of their business, any inspection by them is not worth the paper it's printed on. They will happily sell your info to security companies as well, so be prepared to be harassed by aggressive salesmen.
Price assessment: Overpriced
Response from the owner · 4 days ago
Hi Sam,
Thank you for bringing this to our attention, and we sincerely apologize for the delay and frustration regarding your refund. We have reviewed your account and can confirm that your full refund for the incomplete sewer scope was sent directly via Venmo.
Regarding your privacy, we want to reassure you that we take data protection very seriously and we do not sell client contact information to third-party vendors. We previously worked with ADT as an optional third-party offer, but we discontinued our partnership with them due to aggressive sales tactics. If you have not seen the Venmo payment or need receipt confirmation details, please reach out to us directly at 816-787-2640 or [email protected] so we can assist you immediately.
Brett WrenLocal Guide · 52 reviewsiTotal number of Google reviews Brett has written across all businesses on Google Maps, not just this one.
Very thorough with great explanation of the results. Competitively priced.
Price assessment: Reasonable price
Services: Sewer line scope, Mold sampling
Response from the owner · 2 months ago
Thank you, Brett! We're glad our team provided clear, thorough explanations and competitive pricing. Your feedback means a lot, and we appreciate you taking the time to share it. We look forward to helping you again or assisting anyone you refer.
Tiffany Johnson4 reviewsiTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
They were on time and thorough. They did great explaining everything and following up to make sure we had everything we needed. I would use them again.
Price assessment: Reasonable price
Response from the owner · 4 months ago
Tiffany, thank you for the kind words! We’re glad our team was on time, thorough, and clear in explaining everything and following up. We appreciate your trust and look forward to helping you again.
Javion Lowery10 reviewsiTotal number of Google reviews Javion has written across all businesses on Google Maps, not just this one.
Thank you for the 5-star review, Javion. We're glad you found our team attentive and detailed. Your feedback means a lot and helps us keep improving. We look forward to serving you again.
Ginger Auer2 reviewsiTotal number of Google reviews Ginger has written across all businesses on Google Maps, not just this one.
Our inspector showed up early to het started on the outside. He was very thorough and reviewed everything with me on site as well as with the official report. The report was available in less than 24 hours. Highly recommend HomeRun Certified Inspections.
Response from the owner · 4 months ago
Thank you so much for the great review, Ginger. We’re glad your inspector arrived early, was thorough, and reviewed everything with you both on-site and in the report. It’s wonderful to hear the report was available in under 24 hours. We appreciate your recommendation and look forward to helping you or anyone you refer in the future.
Sean ScholdbergLocal Guide · 18 reviewsiTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
They did a good job, showed up when they said, did what they said, and the report was sent in a timely manner and was thorough.
Price assessment: Reasonable price
Response from the owner · 5 months ago
Thank you, Sean, for the positive review. We're glad our team arrived on time, completed the work as promised, and delivered a thorough report promptly. We appreciate the 4-star rating and welcome any feedback to earn five stars next time. We look forward to working with you again.
Agent Jo12 reviewsiTotal number of Google reviews Agent has written across all businesses on Google Maps, not just this one.
Highly recommend! Excellent service, communication, report and explanations!
Price assessment: Great price
Services: Sewer line scope, Pre-listing inspections, Mold sampling, Service not listed
Response from the owner · 6 months ago
Thank you so much, Agent Jo! We're thrilled to hear you appreciated our service, communication, and the clarity of our report. We look forward to helping you again.
Ashley OgeaLocal Guide · 28 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
I had this company do my inspection. not only did they miss that the kitchen stove and the vent below it we're not grounded so I was being electrocuted. also didn't mention the three jack stands in the basement. definitely didn't mention that you couldn't get the air filter in or out of the brand new HVAC system, or that the shower didn't work. I could go on but my point is, it takes no time to become a home inspector. I should have done more research to make sure who is coming to my home was qualified and would do a thorough inspection and I guess that was my bad I went by the reviews and the Stars. so if you use this company ask who's going to be coming to your home, how long have they been doing inspections, be there during the inspection!
Response from the owner · 2 years ago
Thank you for your 5 star review, Ashley! We are so glad you had a great experience with HomeRun Certified Inspections. We wish you a happy new year!
Rob Gilbert4 reviewsiTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
Great attention to detail. Had to reschedule a couple of times and they accommodated no problem.
Response from the owner · 6 months ago
Rob, thank you for the kind words. We’re glad our team could accommodate your schedule changes and that our attention to detail stood out. We appreciate the review and look forward to helping you again whenever you need us.
Stephanie Bueneman1 reviewiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Thorough inspection - clear report - would recommend to anyone!
Response from the owner · 6 months ago
Thank you, Stephanie! We're glad the inspection and report met your expectations and appreciate your recommendation. Please reach out anytime if you need another inspection or have questions in the future.
