Garage door supplier · Pelham, AL · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 92 garage door repair servicesiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★180 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers describe Honest Garage Doors as providing professional, punctual service with clear communication and reasonable pricing for repairs and installations. Reviewers frequently highlight the technician's knowledge, friendliness, and ability to address issues like broken springs or new openers efficiently. The company maintains a five-star rating based on one hundred and eighty reviews, with the owner responding to every customer comment.
Google rating: 5.0 out of 5 from 180 reviews (100% five-star).
Reviews on this page: 180 Google reviews (171 with written comments, 12 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 21, 2026.
Service: Garage Door Repair Service serving Pelham, Alabama.
Data from Google, last updated October 25, 2026.
Score profile vs other garage door repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
Honest Garage DoorsGarage Door Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Honest Garage Doors: 100/100 on this factor. Category median: 95.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Honest Garage Doors: 100/100 on this factor. Category median: 94.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Honest Garage Doors: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Honest Garage Doors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
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Bar = this company · dark tick = category median.
Star ratings
180 Google reviews we collected
5.0of 5
5 stars180100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 171 written reviews
100%praise
Praise538100%
Complaints20%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price5063%
Reasonable2936%
Overpriced00%
Not sure11%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response10019%
Would recommend9417%
Staff & attitude9217%
Honesty & trust8115%
Price & value6813%
Quality & results6712%
Communication387%
What customers talk about
We read 171 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Leaving review because the service was prompt and professional.”
“Would absolutely recommend him for your garage door needs!”
“Extremely personable, professional, and reasonable.”
“He is well informed on the garage space and leads with integrity.”
“I appreciate that he is down to earth , takes pride in his work and pricing is very reasonable.”
“Very pleased with Garrett and the great service he provided.”
“Could not be happier with Garrett and his service/communication.”
People customers mention
Garrett37 reviews
Birmingham4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Honest Garage Doors for 3 kinds of job. Pick one to see what they paid and said.
CarmenLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Garrett was absolutely great! Extremely personable, professional, and reasonable. He is well informed on the garage space and leads with integrity. Would absolutely recommend him for your garage door needs!
Great priceGarage door consultation
Chris11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great experience and very fair pricing. Job handled perfectly and timely. Could not be happier with Garrett and his service/communication. 10/10
Garage door consultation
Catherine1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Very pleased with Garrett and the great service he provided. He is very knowledgeable, courteous and professional. I appreciate that he is down to earth , takes pride in his work and pricing is very reasonable. Don’t hesitate to contact him for your next service - you won’t be disappointed!
MrLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Garrett did a phenomenal job. Very good at communicating and arriving when said he was able to. He did what he said he was going to do and came well prepared. I am keeping his contact for any other needs that come up in the future.
Great priceGarage door consultationGarage door design
Antonio14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Great experience. Prompt communication and service. Job was finished in a matter of minutes. Would definately recommend!
Bobby6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Garrett is extremely professional, personable, and has a wealth of knowledge. Would do business 100 times over again with him and his company.
Garrett was absolutely great! Extremely personable, professional, and reasonable. He is well informed on the garage space and leads with integrity. Would absolutely recommend him for your garage door needs!
Price assessment: Great price
Services: Garage door consultation
Response from the owner · 3 days ago
Thank you carmen! It was great working with yall!
Chris Ingram11 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Very pleased with Garrett and the great service he provided. He is very knowledgeable, courteous and professional. I appreciate that he is down to earth , takes pride in his work and pricing is very reasonable. Don’t hesitate to contact him for your next service - you won’t be disappointed!
Response from the owner · 2 weeks ago
Wow, what a kind review! Thank you for your support cathy!
Mr EightLocal Guide · 15 reviewsiTotal number of Google reviews Mr has written across all businesses on Google Maps, not just this one.
Garrett did a phenomenal job. Very good at communicating and arriving when said he was able to. He did what he said he was going to do and came well prepared. I am keeping his contact for any other needs that come up in the future.
Price assessment: Great price
Services: Garage door consultation, Garage door design
Response from the owner · 2 weeks ago
Thank you so much for your support! It was great getting to meet you!
Antonio Lewis14 reviewsiTotal number of Google reviews Antonio has written across all businesses on Google Maps, not just this one.
Garrett had just installed 3 garage doors for me. Great price and great service. The doors are fantastic!!! If you need anything having to do with a garage door, do not hesitate to call!!!!
Price assessment: Great price
Services: Service not listed
Response from the owner · a month ago
Thank you Jeep, for your continued support!
Josh HeftyLocal Guide · 9 reviewsiTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Garrett is extremely knowledgeable and very professional. He stands by his name of Honest Garage Doors and I will recommend him to whomever needs garage door install / services.
Price assessment: Great price
Services: Garage door consultation
Response from the owner · a month ago
Thank you Josh!! I greatly appreciate your support, great meeting you!
Steve Rowell3 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
