Analyzing 7,364,2957.4M ReviewsFor 20,86320.9K Experts
Google reviewers rate Honolulu Appliance Repair Company five stars based on 147 reviews, with the owner responding to 76 percent of them. Customers frequently cite punctuality, clear communication, and affordable pricing for repairs to refrigerators, dishwashers, dryers, washers, and ovens. Technicians often arrive with necessary parts, diagnose issues quickly, and provide thorough explanations. One lower-rated review noted a significant delay in arrival time and a limited scope of service that required the customer to perform manual maintenance.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Bar = this company · dark tick = category median.
147 Google reviews we collected
Phrases our text analysis found in 140 written reviews
Price verdicts customers left with their Google review
Middle half of what 14 customers paid ($181–$354) · gold mark = category median.
How often each topic comes up in the written reviews
We read 140 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Difficult to find dependable, efficient, professional repair service technicians on the island, but they check all the boxes.”
“Exceptional service, resolved the issue with my dishwasher quickly and thoroughly tested the unit to ensure it was working.”
“I had the opportunity to call him for help the following week and I had the same great experience.”
“I recommend Ray and Honolulu Appliance Repair without reservation for all appliances.”
“My buddy showed up on time answered all my questions and made me and my love breath a sigh of relief when we didn’t have the answers.”
“Now the refrigerator shouldn't be leaking and he gave a reasonable price for the repair.”
“He was very honest and up-front with me about what would be best (turns out it would be cheaper just to buy a new washer instead of trying to fix the…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Honolulu Appliance Repair Company for 1 kind of job. Pick one to see what they paid and said.
Exceptional service, resolved the issue with my dishwasher quickly and thoroughly tested the unit to ensure it was working. Difficult to find dependable, efficient, professional repair service technicians on the island, but they check all the boxes. 5+ star rating, will use them for all my appliance repairs and maintenance.
Highly recommend this company. Very courteous and knowledgeable. Clear assessment of problem with dryer. Will definitely use his services if needed.
Just simply amazing. So glad i chose to go with this company. Great work and even greater service. I was having trouble with my fridge for a while, either everyone was busy or said they didn't have the proper tools to fix my fridge. But these guys came in and were very professional and efficient. I'm going to be a…
I had the opportunity to meet the founder and owner Ray and he was available for same day service to work on our refrigerator. The repair required a bit of investigation and a bit of time but he was able to identify the problem and fix it that same day. I think the issue was obscure but Ray worked on it until he…
My buddy showed up on time answered all my questions and made me and my love breath a sigh of relief when we didn’t have the answers. He is true gem as a man and worker. 10 stars.
I hope Honolulu Appliance Repair Company stays in business for a VERY long time because I plan to call them whenever I’m having appliance issues! Ray came out and fixed my fridge, he knew exactly what was wrong just from my description over the phone. He came over with the part and now my fridge is running cold again.
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 2 | $196–$536 |
5.0 ★★★★★ 147 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Quick response! My broken ice maker was replaced and my fridge is making ice cubes again. Mahalo!!! Would definitely call again!!!
Exceptional service, resolved the issue with my dishwasher quickly and thoroughly tested the unit to ensure it was working. Difficult to find dependable, efficient, professional repair service technicians on the island, but they check all the boxes. 5+ star rating, will use them for all my appliance repairs and maintenance.
Highly recommend this company. Very courteous and knowledgeable. Clear assessment of problem with dryer. Will definitely use his services if needed.
Just simply amazing. So glad i chose to go with this company. Great work and even greater service. I was having trouble with my fridge for a while, either everyone was busy or said they didn't have the proper tools to fix my fridge. But these guys came in and were very professional and efficient. I'm going to be a lifelong costumer from now on. Thank you so much.
Outstanding reliable and affordable service. I recommend their pro friendly service
I had the opportunity to meet the founder and owner Ray and he was available for same day service to work on our refrigerator. The repair required a bit of investigation and a bit of time but he was able to identify the problem and fix it that same day. I think the issue was obscure but Ray worked on it until he was able to identify and repair it. He also worked to describe the problem with the warranty in mind. Ray responded immediately and was courteous and professional in every way. I had the opportunity to call him for help the following week and I had the same great experience. I recommend Ray and Honolulu Appliance Repair without reservation for all appliances.
My buddy showed up on time answered all my questions and made me and my love breath a sigh of relief when we didn’t have the answers. He is true gem as a man and worker. 10 stars.
I hope Honolulu Appliance Repair Company stays in business for a VERY long time because I plan to call them whenever I’m having appliance issues! Ray came out and fixed my fridge, he knew exactly what was wrong just from my description over the phone. He came over with the part and now my fridge is running cold again.
Raymond is so friendly and pleasant. He explains what he is doing. He needed to change the hose for the ice maker then he cleaned the floor under the refrigerator.
Highly recommend this company. Ryan Fixed both my Range and Microwave in one trip. Had both parts on hand and took care of everything so well.
Analyzing 7,364,2957.4M ReviewsFor 20,86320.9K Experts
