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Hooman on Demand

Dog walker · Raleigh, NC · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 43 dog walkersPosition by Experts Score among all companies we track in this category. · better than 81%
5.0 ★★★★★ 58 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
33%reviews answered by the owner
Jul 2026latest review

Hooman on Demand at a glance

Google reviewers rate Hooman on Demand five stars based on fifty-eight reviews, with the owner responding to thirty-three percent of them. Clients frequently praise the service for punctuality, reliable communication, and the ease of using the booking app. Walkers provide detailed photo updates and reports after visits, accommodating specific needs for pets with anxiety or medical conditions. No common criticisms appear in the provided excerpts, which consist entirely of positive feedback regarding care and responsiveness.

  • Google rating: 5.0 out of 5 from 58 reviews (100% five-star).
  • Reviews on this page: 58 Google reviews (49 with written comments, 5 with photos).
  • Owner responses: the business replied to 33% of reviews.
  • Most recent review: July 31, 2026.
  • Service: Dog Walker serving Raleigh, North Carolina.

Data from Google, last updated October 26, 2026.

Score profile vs other dog walkers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability96Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 99 (median 93)Reliability: 96 (median 85)Craft & service: 99 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)
Hooman on DemandDog Walkers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hooman on Demand: 99/100 on this factor. Category median: 93.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hooman on Demand: 96/100 on this factor. Category median: 85.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hooman on Demand: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hooman on Demand: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hooman on Demand: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
–

Bar = this company · dark tick = category median.

Star ratings

58 Google reviews we collected

  • 5 stars58100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 49 written reviews

  • Praise7099%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1521%
  • Honesty & trust1420%
  • Quality & results1014%
  • Speed & response1014%
  • Would recommend1014%
  • Communication811%
  • Price & value46%

What customers talk about

We read 49 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He is highly responsive, courteous, attentive to all of their specific needs, and sensitive to all my concerns.”
  • “I trust his confidence and experience, which is a significant relief for me.”
  • “They do an awesome job providing feedback on her walks and photos throughout.”
  • “And the person who came to feed our kitties was very responsive to my needs!”
  • “We will be using them again and we will surely be recommending them to friends and family.”
  • “The walkers are kind, communicative, and passionate about what they do!”
  • “Yeah, you pay for this service, but if you shop around a little, you will see the pricing is fair, and it has been well worth it for our household.”

People customers mention

  • Harley 10 reviews
  • Michael 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Hooman on Demand for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Really appreciated the ease with which Michael responded to me. He was always available. And the person who came to feed our kitties was very responsive to my needs! She took photos and detailed every visit. Hoomans is a very good company!!

Other pet sitting (in-home)
Hannah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have two dogs, one of whom has many quirks including reactivity and shyness. While I usually feel great trepidation when leaving them in someone else's care, I am incredibly thankful to have found Michael with Hooman on Demand. He is highly responsive, courteous, attentive to all of their specific needs, and…

AmberLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We love Hooman on Demand. Steele looks forward to her daily walks. They do an awesome job providing feedback on her walks and photos throughout. I love not worrying about her during the day when I'm working. I know they will take good care of her. App is super is easy to use and convenient.

Customer photo from Amber's reviewCustomer photo from Amber's review
Reba15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Awesome dog walking service. I have been using this service for over two years and only have good things to say. Very personable and they do a great job with my dogs.

Great priceDog walking
MaureenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very reliable pet sitting walking services. The app works well and the Walker shows pictures of the walk and pictures of your dog to verify everything went well.

Dog walking
HannahLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We love Hooman on Demand and so does our dog Mookie! Mookie is reactive to other dogs and has separation anxiety when we leave. All of the walkers have been so helpful in keeping her safe on walks and following instructions on how to keep her calm when they leave. After every walk we get a review and pictures which…

Photos

Customer reviews

5.0 ★★★★★ 58 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Susan Doody4 reviewsTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really appreciated the ease with which Michael responded to me. He was always available. And the person who came to feed our kitties was very responsive to my needs! She took photos and detailed every visit. Hoomans is a very good company!!

  • Services: Other pet sitting (in-home)
Hannah Brodie5 reviewsTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have two dogs, one of whom has many quirks including reactivity and shyness. While I usually feel great trepidation when leaving them in someone else's care, I am incredibly thankful to have found Michael with Hooman on Demand. He is highly responsive, courteous, attentive to all of their specific needs, and sensitive to all my concerns. I trust his confidence and experience, which is a significant relief for me. I especially love the delightful visit summaries he provides after each visit!

Amber Grissom MaxwellLocal Guide · 27 reviewsTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We love Hooman on Demand. Steele looks forward to her daily walks. They do an awesome job providing feedback on her walks and photos throughout. I love not worrying about her during the day when I'm working. I know they will take good care of her. App is super is easy to use and convenient.

Reba Cox15 reviewsTotal number of Google reviews Reba has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome dog walking service. I have been using this service for over two years and only have good things to say. Very personable and they do a great job with my dogs.

  • Price assessment: Great price
  • Services: Dog walking
Maureen ScanlonLocal Guide · 16 reviewsTotal number of Google reviews Maureen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very reliable pet sitting walking services. The app works well and the Walker shows pictures of the walk and pictures of your dog to verify everything went well.

  • Services: Dog walking
Hannah MummeyLocal Guide · 18 reviewsTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We love Hooman on Demand and so does our dog Mookie! Mookie is reactive to other dogs and has separation anxiety when we leave. All of the walkers have been so helpful in keeping her safe on walks and following instructions on how to keep her calm when they leave. After every walk we get a review and pictures which we look forward to every day. The walkers are kind, communicative, and passionate about what they do! Thanks!!

Karen VitaleLocal Guide · 25 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My evenings are so much calmer now. We have a high energy dog who doesn't like other dogs (doggy daycare wouldn't work), so we have been using the drop-in service. She gets a potty break, fresh water, exercise, and attention. A dog-dream-come-true! The communication with the AWESOME pet sitters has been wonderful. I feel very reassured about the security of my home. I didn't hire them as dog trainers, but I'll be danged if she isn't more respectful of visitors and less reactive (less barking) at everything in general now. Yeah, you pay for this service, but if you shop around a little, you will see the pricing is fair, and it has been well worth it for our household. A+ Highly recommend!

Dena AliLocal Guide · 15 reviewsTotal number of Google reviews Dena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been using Hooman on Demand for 5 years They are dependable, caring, and excellent. Without them, I would not be able to own a pet! I am grateful!

Lynsey Kryzwick6 reviewsTotal number of Google reviews Lynsey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We LOVE Hooman. I never post, but this team is the greatest. Thank you for your care of our pups!

Sara Davis11 reviewsTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our doodles love their weekly walk! Everyone is attentive & thoughtful.

Hooman on Demand on Google Maps →

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