Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate Inspector Clean 4.9 out of 5 based on 432 reviews. Customers frequently cite professional communication, punctual arrivals, and effective cleaning for carpets, rugs, and tile as key positives. However, several low-star reviews report instances of missed appointments, unreturned items, and lingering odors or stickiness after service, indicating occasional reliability issues despite the high overall rating.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Bar = this company · dark tick = category median.
432 Google reviews we collected
Phrases our text analysis found in 293 written reviews
Price verdicts customers left with their Google review
Middle half of what 5 customers paid ($232–$385) · gold mark = category median.
How often each topic comes up in the written reviews
We read 293 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent work, I thought the carpet needed to be replaced.”
“Title: Terrible Experience with Floor Cleaner - Do Not Recommend”
“He was professional, knowledgeable and clearly takes pride in doing the job thoroughly, not just making things look good on the surface.”
“The individual was disrespectful when interacting with my elderly mother, making her feel uncomfortable and undervalued.”
“Highly recommend Inspector Clean, Jeff went above and beyond for us.”
“I would highly encourage all of you to save your precious time and money and absolutely under no circumstances recommend this place.”
“He didn’t just come in, quickly go over the floors and leave.”
“and don't give him a 5 star rating until after a couple of days not same day.”
“Great service and a great price, we will definitely be hiring then for additional rooms after today!”
“He was also really easy to talk to and explained what he was doing along the way.”
“I had him come out to clean my tile and grout, and the difference was honestly shocking.”
“I can only conclude that he is running some weird scam.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Inspector Clean for 6 kinds of job. Pick one to see what they paid and said.
Hands down, Jeff with Inspector Clean is the best! I had him come out to clean my tile and grout, and the difference was honestly shocking. The grout had gotten so dark over time that I had forgotten what the original color even looked like. After Jeff cleaned it, the grout was noticeably lighter and the tile looked…
Team was very professional and friendly. The work they did was thorough and fast, very pleased with the performance treatment which was our main issue. Finally! The carpet doesn’t smell!
Highly recommend Inspector Clean, Jeff went above and beyond for us. His deep understanding of the cleaning process really shows. If you're looking for a high quality cleaning, look no further than Inspector Clean!
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 143 | $196–$409 |
| Pet stain & odor removal | 75 | — |
| Carpet steam cleaning | 30 | $170–$347 |
| Upholstery cleaning | 30 | $196–$415 |
| Area rug cleaning | 29 | $164–$398 |
| Mattress cleaning | 3 | — |
4.9 ★★★★★ 432 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Excellent work, I thought the carpet needed to be replaced. Jeff and his crew did an amazing job saving my carpet
We appreciate the amazing feedback! 👏
Hands down, Jeff with Inspector Clean is the best! I had him come out to clean my tile and grout, and the difference was honestly shocking. The grout had gotten so dark over time that I had forgotten what the original color even looked like. After Jeff cleaned it, the grout was noticeably lighter and the tile looked almost new again. What I really appreciated about Jeff was how much time and effort he put into the job. He didn’t just come in, quickly go over the floors and leave. He worked on the areas with heavier buildup and made sure I was happy with everything before he was finished. He was also really easy to talk to and explained what he was doing along the way. I’m so happy with how everything turned out. The tile looks almost new again, and I honestly wasn’t expecting such a huge difference. Jeff did an amazing job!
Thank you 😊
Jeff at Inspector Clean Carpet Cleaning really came through for me today! I had just gotten home from the hospital and suddenly looked around and realized my carpets and area rug were overdue for some serious attention … guests arriving tomorrow, yikes! 3 years of everyday life, entertaining, footsteps, spills, and life with pets and pet friends, had definitely made their mark. Jeff fit me into an already busy schedule at the last minute, which I was incredibly grateful for. He was professional, knowledgeable and clearly takes pride in doing the job thoroughly, not just making things look good on the surface. One thing I especially appreciated was being able to actually see the cleaning process. His equipment has a clear section on the wand, so you can watch what is being extracted and see when the moisture finally starts coming through clean. After seeing everything that came out of these carpets, that was pretty satisfying! He also used a special enzyme treatment where needed and explained his process and follow-up guarantee. By the time he finished, three years of life in this house looked and felt remarkably refreshed. Good guy, great work, and I’m very appreciative that he made room for me when I needed it.
I’m really glad I Jeff made room in the schedule and get everything refreshed before your guests arrived. Seeing three years of everyday life come out through that clear extraction window was definitely satisfying! It was a pleasure meeting you, and I hope you’re recovering well and enjoying how fresh the carpets and area rug feel.
Jeff did a great job!! Superb communication and very friendly.
Thank you so much Matthew it was nice to meet you. I appreciate your kind works.
Wonderful experience!
Thank you so much for your feedback hope to see you again soon!
Team was very professional and friendly. The work they did was thorough and fast, very pleased with the performance treatment which was our main issue. Finally! The carpet doesn’t smell!
Thank you, Lindsey! We really enjoyed meeting you. Thank you for welcoming us into your home and trusting us with your carpet cleaning. It means a lot to us, and we hope you enjoy your fresh, clean carpets!
Highly recommend Inspector Clean, Jeff went above and beyond for us. His deep understanding of the cleaning process really shows. If you're looking for a high quality cleaning, look no further than Inspector Clean!
Thank you so much for the kind words—we truly appreciate you taking the time to share your experience. It was a pleasure taking care of your home, and I’m glad the results spoke for themselves. We take a lot of pride in the process behind what we do, so it means a lot that you noticed. Looking forward to helping you again whenever you need us.
I just had my carpets and upholstery cleaned. Jeff was very professional and very attentive to my needs. Carpets look great and couches look amazing. Thank you Jeff and you are definitely coming back when i need to have them done again. I 100% recommend their services.
You rock Paula it was a pleasure helping you out!
Fast response, great job. Did my entire house including the linoleum. Highly recommend
Thank you Sean I hope to see you agian soon!
Jeff was very informative and did an excellent job cleaning my home carpet.. truly went above and beyond! Check them out!
Yoselin, thank you so much for this amazing review! 🙏 It honestly means a lot that you took the time to share your experience. I really enjoyed working with you and making sure your carpets got the deep clean they deserved. Hearing that you felt I went above and beyond makes it all worth it. I appreciate you trusting me with your home — it was a pleasure helping bring that fresh, cozy feel back to your space! 🌿✨
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
