Tax preparation service · Pooler, GA · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#32 of 125 tax preparation servicesiPosition by Experts Score among all companies we track in this category. · better than 75%
5.0★★★★★22 Google reviews · 16 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Integrity Trusted Taxes & Accounting, LLC at a glance
Google reviewers rate Integrity Trusted Taxes & Accounting, LLC five stars based on twenty-two reviews, with the owner responding to eighty-two percent of them. Clients describe the firm as professional, knowledgeable, and reliable, noting that it handles both individual and business tax matters with attention to detail. Recurring themes include quick response times, clear communication, and long-term retention of clients for up to ten years. The firm also closes its physical location to improve efficiency while maintaining service quality. No common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 22 reviews (100% five-star).
Reviews on this page: 22 Google reviews (18 with written comments).
Owner responses: the business replied to 82% of reviews.
Most recent review: March 12, 2026.
Service: Tax Preparation Service serving Pooler, Georgia.
Data from Google, last updated October 28, 2026.
Score profile vs other tax preparation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyTax Preparation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Integrity Trusted Taxes & Accounting, LLC: 97/100 on this factor. Category median: 91.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Integrity Trusted Taxes & Accounting, LLC: 95/100 on this factor. Category median: 87.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Integrity Trusted Taxes & Accounting, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Integrity Trusted Taxes & Accounting, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 59.–
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Bar = this company · dark tick = category median.
Star ratings
22 Google reviews we collected
5.0of 5
5 stars22100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 18 written reviews
100%praise
Praise44100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price4100%
Reasonable00%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1125%
Honesty & trust1023%
Speed & response818%
Quality & results716%
Would recommend614%
Communication25%
What customers talk about
We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“your professionalism, and your kindness will always be appreciated.”
“With Integrity Trusted Taxes I had the pleasure of having the best experience ever concerning filing my taxes.”
“They did close the physical location so they could be more efficient tax ninjas.”
“Her sound judgement, attention to detail, and tax IQ is unmatched!”
“I highly recommend using this agency in particular due to the professionalism, knowledge, and business ethics that are utilized which is greatly neede…”
“…d Shequila reassure me that everything was going to be ok, she also walked me through every single step to ensure I understood the process, she gave a…”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Integrity Trusted Taxes & Accounting, LLC for 4 kinds of job. Pick one to see what they paid and said.
TTommyLocal Guide · 100 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Integrity trusted taxes is the best! They did close the physical location so they could be more efficient tax ninjas. Same amazing service and attention to detail. Cant thank yall enough for making tax time less scary!
LLaRosa6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Thank you for serving our family for the past 10 years . your professionalism, and your kindness will always be appreciated. God bless and keep up the great work.
Wwillie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I highly recommend using this agency in particular due to the professionalism, knowledge, and business ethics that are utilized which is greatly needed and appreciated especially in this field. Thank you for taking care of me and family for up to 10 years now.
Great priceTax problem consultingTax AccountingIncome tax return filing
CCharles3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
With Integrity Trusted Taxes I had the pleasure of having the best experience ever concerning filing my taxes. It was a quick, professional, and heart warming process. I have bn trusting them with my taxes for four years and look forward to many more!
AAnita16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Honest dependable service with high class dignity. Well knowable service year round !
Great priceCryptocurrency tax planning
TTyLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I have had Shaquilla do my taxes for many years and once again…she’s proven to be the best!! I reached out to her in January of this year (2026) and she moved quickly with making sure I was prepared to file!! She’s professional and knowledgeable and I’m sooooo glad she’s in business and never quitting lol!! But for…
Great priceNew business tax consultingIncome tax return filingTax planning
Integrity trusted taxes is the best! They did close the physical location so they could be more efficient tax ninjas. Same amazing service and attention to detail. Cant thank yall enough for making tax time less scary!
Response from the owner · 7 months ago
🥰🙏🏽 Thanks for Your Loyalty & Longevity as a Client Tommy! It's been an Honor to Witness and be a Part of You & Your Family's Evolution Throughout the Years. Teamwork Makes the Dream Work, But YOU are the Real MVP My Friend! Thank You! 🤗
L
LaRosa Johnson6 reviewsiTotal number of Google reviews LaRosa has written across all businesses on Google Maps, not just this one.
Thank you for serving our family for the past 10 years . your professionalism, and your kindness will always be appreciated. God bless and keep up the great work.
Response from the owner · 7 months ago
🥰🙏🏽Awe, Thank You for Entrusting Me with Servicing Your Family Mrs. LaRosa! You All ARE Our Family Now, & We Love & Appreciate You More Than You Know! ❣️🤗😘💐
W
willie johnson2 reviewsiTotal number of Google reviews willie has written across all businesses on Google Maps, not just this one.
I highly recommend using this agency in particular due to the professionalism, knowledge, and business ethics that are utilized which is greatly needed and appreciated especially in this field. Thank you for taking care of me and family for up to 10 years now.
Price assessment: Great price
Services: Tax problem consulting, Tax Accounting, Income tax return filing, Income tax return preparation, Business tax services, Local tax return preparation
Response from the owner · 7 months ago
🥰🙏🏽Awe, Thank You Mr. Johnson for Your Allowing Me to Guide Your Family for Over a Decade Now! Your Longevity & Continuous Support is Beyond Invaluable to Our Family, and Thank You for Allowing Us to Be a Part of Yours. We're Forever Grateful! ❣️🤗🙏🏽
C
Charles Hollins3 reviewsiTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
With Integrity Trusted Taxes I had the pleasure of having the best experience ever concerning filing my taxes. It was a quick, professional, and heart warming process. I have bn trusting them with my taxes for four years and look forward to many more!
Response from the owner · 7 months ago
🥰🙏🏽 Thank You Charles for Years of Loyalty to Us! Your Continuous Support & Genuine Dedication is Beyond Measure and You are Greatly Appreciated Sir!
Thank You for Being Who You Are to Us & Doing What You Do! ❣️🤗🙏🏽
A
Anita P. Smith16 reviewsiTotal number of Google reviews Anita has written across all businesses on Google Maps, not just this one.
Honest dependable service with high class dignity. Well knowable service year round !
Price assessment: Great price
Services: Cryptocurrency tax planning
Response from the owner · 7 months ago
🥰🙏🏽Awe, Thank You for Entrusting Us to Guide You All Through the Process Mrs. Anita! You All have been an Integral Part of Our Family Throughout the Years & We Sincerely Appreciate You! ❣️🤗😘💐
T
Ty WhiteLocal Guide · 13 reviewsiTotal number of Google reviews Ty has written across all businesses on Google Maps, not just this one.
I have had Shaquilla do my taxes for many years and once again…she’s proven to be the best!! I reached out to her in January of this year (2026) and she moved quickly with making sure I was prepared to file!! She’s professional and knowledgeable and I’m sooooo glad she’s in business and never quitting lol!! But for real!! I love how she handles business with taxes, businesses and so much more!! If you don’t know her…she need to get to know her!
Price assessment: Great price
Services: New business tax consulting, Income tax return filing, Tax planning, Local tax return preparation
Response from the owner · 7 months ago
🥰🙏🏽Awe, Thanks for Entrusting Me to Guide You Through All of Your Services! It is an Honor & a Pleasure to Witness Your Evolution In Every Aspect of Your Life. I Love & Appreciate More Than You'll EVER Know! ❣️🤗😘💐
C
C RobinsonLocal Guide · 26 reviewsiTotal number of Google reviews C has written across all businesses on Google Maps, not just this one.
Integrity Trusted Taxes & Accounting, LLC truly stands out! Shaquila, I sincerely appreciate your patience and expertise in handling my tax matters. As a business owner, it's reassuring to know that you ensure every detail is accurate and that everything is finished in a timely manner. This marks my third year working with you, and I've never been let down! Thank you once more for your exceptional service!
Services: Business tax services
Response from the owner · 7 months ago
😊🙏🏽 Awe, Thanks C Robinson for entrusting me to guide you through the process. You are sincerely appreciated!
J
Joe BlackLocal Guide · 11 reviewsiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Integrity Trusted Taxes and Accounting has been my tax firm for over 7yrs. I wouldn't trust anyone else to do my taxes. Shaquila is very knowledgeable and stay abreast with all the latest tax laws. I'm never disappointed!
Price assessment: Great price
Services: Income tax return filing, Tax planning, Business tax services
Response from the owner · 6 years ago
Thanks for the great rating Joe Black! We really appreciate you entrusting us with your services! Look forward to seeing you this year!
B
Brandon Hodges5 reviewsiTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Mrs. Fludd was very helpful, and professional in helping me with my tax needs! Highly recommend her services, and will definitely be using her services going forward.
Response from the owner · 2 years ago
Hi Brandon, Thanks for your review and for entrusting us to guide you on your tax inquiries & needs. We are honored to be able to work with you!
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Philip ConnellyLocal Guide · 63 reviewsiTotal number of Google reviews Philip has written across all businesses on Google Maps, not just this one.
